Troubleshooting

 

338

 

 

 

Action

Yes

No

Step 4

Go to step 5.

The problem is solved.

aReinstall the imaging unit.

1Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

2Install the imaging unit, and then the cartridge.

bResend the print job.

Do streaked horizontal lines appear on prints?

 

 

 

 

 

Step 5

Contact customer

The problem is solved.

Replace the imaging unit, and then resend the print job.

support.

 

Do streaked horizontal lines appear on prints?

 

 

Streaked vertical lines appear on prints

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aDepending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog.

bResend the print job.

Do streaked vertical lines appear on prints?

 

 

 

Step 2

Go to step 3.

Do one or more of the

From the scanner control panel, set the paper texture, type, and weight

 

following:

in the Paper menu to match the paper loaded in the tray.

 

•

Specify the paper

 

 

 

texture, type, and

Do the paper texture, type, and weight match the paper in the tray?

 

 

weight from the

 

 

 

tray settings to

 

 

 

match the paper

 

 

 

loaded in the tray.

 

 

•

Change the paper

 

 

 

loaded in the tray

 

 

 

to match the paper

 

 

 

texture, type, and

 

 

 

weight specified in

 

 

 

the tray settings.

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Lexmark MX6500E manual Streaked vertical lines appear on prints, Troubleshooting 338
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MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.
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