Lexmark MX6500E manual Can send but cannot receive faxes, Troubleshooting 350

Can you receive faxes?

Step 3

Replace the toner cartridge. For more information, see the instruction sheet that came with the supply.

Can you receive faxes?

Fax and e-mail functions are not set up

Notes:

Troubleshooting 350

Can send but cannot receive faxes

Action	Yes	No
Step 1	The problem is solved.	Go to step 2.
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
Step 2	The problem is solved.	Go to step 3.
Check the ring count delay settings.

aOpen a Web browser, and then type the scanner IP address in the address field.

Notes:

•View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

bClick Settings > Fax Settings > Analog Fax Setup.

cIn the “Rings to Answer” field, enter the number of times you want the phone to ring before the printer answers.

dClick Submit.

The problem is solved. Contact customer

support.

•Before you troubleshoot, check if the fax cables are connected.

•The indicator light is blinking red until you set up fax and e‑mail.