Can you receive faxes?
Step 3
Replace the toner cartridge. For more information, see the instruction sheet that came with the supply.
Can you receive faxes?
Fax and e-mail functions are not set up
Notes:

Troubleshooting

350

Can send but cannot receive faxes

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

Check the tray or feeder.

 

 

If empty, then load paper in the tray or feeder.

 

 

Can you receive faxes?

 

 

 

 

 

Step 2

The problem is solved.

Go to step 3.

Check the ring count delay settings.

 

 

aOpen a Web browser, and then type the scanner IP address in the address field.

Notes:

•View the scanner IP address on the scanner home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.

•If you are using a proxy server, then temporarily disable it to load the Web page correctly.

bClick Settings > Fax Settings > Analog Fax Setup.

cIn the “Rings to Answer” field, enter the number of times you want the phone to ring before the printer answers.

dClick Submit.

The problem is solved. Contact customer

support.

•Before you troubleshoot, check if the fax cables are connected.

•The indicator light is blinking red until you set up fax and e‑mail.

Page 349 Page 351
Page 350
Image 350
Lexmark MX6500E manual Can send but cannot receive faxes, Troubleshooting 350, Click Settings Fax Settings Analog Fax Setup
Page 349 Page 351

MX6500E specifications

The Lexmark MX6500E is a multifunction printer designed specifically for medium to large workgroups that require high-volume printing and advanced features. This robust machine combines printing, scanning, copying, and faxing capabilities in a single unit, making it a versatile solution for business environments.

One of the standout features of the MX6500E is its printing speed. It can produce up to 55 pages per minute, allowing users to complete large tasks efficiently without unnecessary delays. This speed is complemented by a first page out time of just a few seconds, ensuring quick access to documents when needed.

In terms of print quality, the MX6500E delivers impressive results with its maximum print resolution of 1200 x 1200 dpi. This level of clarity is essential for producing professional-grade documents that require sharp text and detailed graphics. Additionally, the printer employs Lexmark's Unison toner technology, which provides consistent quality and reduces the frequency of cartridge replacements, ultimately lowering overall printing costs.

The MX6500E is equipped with a range of connectivity options to adapt to various office environments. It supports USB, Ethernet, and optional wireless connectivity, allowing users to print from different devices effortlessly. Furthermore, it is compatible with mobile printing protocols such as Apple AirPrint and Google Cloud Print, providing added convenience for users on the go.

Security is a significant focus for the MX6500E. It includes advanced features such as secure printing, user authentication, and data encryption. These capabilities help protect sensitive information and comply with organizational policies, making it a suitable choice for industries that handle confidential data.

The device also offers a large touchscreen interface, simplifying the navigation of various functions and settings. This intuitive control panel enhances user experience and increases productivity by allowing for quick access to frequently used tasks.

In summary, the Lexmark MX6500E is a powerful multifunction printer designed for efficiency and quality in demanding office settings. With high-speed printing, advanced security features, and a user-friendly interface, it meets the needs of businesses looking to enhance their productivity while maintaining a focus on print quality and operational security. Whether for everyday documents or more specialized print jobs, the MX6500E stands as a reliable choice for any workgroup.
Top Page Image Contents