An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive

Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted into a CD drive.

Actions:

If you have multiple CD or DVD drives installed (or a combination of CD and DVD drives), try inserting the disc into the other drive. In some cases, only one of the drives is connected to the audio subsystem.

If you are using the Windows 7 operating system, follow the action for “A CD or DVD does not work” on page 101.

If this does not correct the problem, follow the action for “A CD or DVD does not work” on page 101.

A CD or DVD does not work

Symptom: A CD or DVD does not work.

Actions:

Verify that the disc is inserted correctly, with its label up.

Make sure that the disc you are using is clean. To remove dust or fingerprints, wipe the disc clean with a soft cloth from the center to the outside. Wiping a disc in a circular motion might cause loss of data.

Verify that the disc you are using is not scratched or damaged. Try inserting another disc that you know is good. If you cannot read from a known-good disc, you might have a problem with your CD or DVD drive or the cabling to your CD or DVD drive. Make sure that the power cable and signal cable are securely connected to the drive.

Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer

Symptom: Unable to use a startable (bootable) recovery medium, such as the Product Recovery CD, to start your computer.

Action: Make sure that the CD or DVD drive is in the startup sequence before the hard disk drive. Refer to your “Selecting or changing the startup device sequence” on page 86 for information on viewing and changing the startup sequence. Note that on some models the startup sequence is permanently set and cannot be changed.

If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 11 “Getting information, help, and service” on page 115.

DVD problems

Select your symptom from the following list:

“Black screen instead of DVD video” on page 101

“DVD movie will not play” on page 102

“No audio or intermittent audio while playing DVD movie” on page 102

“Playback is very slow or choppy” on page 102

“Invalid disc or no disc found message” on page 102

Black screen instead of DVD video

Symptom: Black screen instead of DVD video

Chapter 10. Troubleshooting and diagnostics 101

Page 113
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Lenovo 3318, 3281, 3280, 3297, 3305, 3296, 3298, 3292 DVD problems, CD or DVD does not work, Black screen instead of DVD video

3324, 3342, 3314F2U, 3293, 3280 specifications

The Lenovo 3294, 3314, 3311, 3297, and 3298 series are designed to cater to various user preferences, providing innovative technology and diverse features suitable for different environments, whether for personal use, education, or business.

The Lenovo 3294 model stands out with its compact design, making it perfect for users seeking a portable solution. It typically comes equipped with a robust processor, ensuring efficient performance for everyday tasks like browsing, document editing, and multimedia consumption. A notable feature in this model is its energy-efficient display, providing vibrant visuals and extending battery life, making it an ideal companion for on-the-go professionals.

The Lenovo 3314 introduces enhanced connectivity options, including multiple USB ports and HDMI output, allowing seamless connection to external devices such as projectors and additional monitors. This model emphasizes user ergonomics, often featuring a backlit keyboard and precision touchpad, which enhance the typing experience and improve productivity, especially in low-light conditions.

Meanwhile, the Lenovo 3311 focuses on multimedia capabilities with improved audio systems, providing an immersive experience whether for gaming, watching movies, or listening to music. It also showcases advanced thermal management technology, ensuring that the system remains cool during heavy usage, thus enhancing performance and longevity.

The Lenovo 3297 and 3298 are geared towards enterprise users, featuring enhanced security options such as fingerprint readers and Trusted Platform Module (TPM) for data protection. These models often include robust processors suitable for heavier computational tasks, making them perfect for business applications. Additionally, larger storage options ensure that users have ample space for their files, whether for applications or multimedia content.

All models share certain characteristics, such as reliable build quality and Lenovo's commitment to customer satisfaction. They often come pre-loaded with Lenovo Vantage, a user-friendly application that helps manage system settings, updates, and warranty information effortlessly.

In conclusion, the Lenovo 3294, 3314, 3311, 3297, and 3298 series have been tailored to meet specific user needs, whether it be for performance, portability, or multimedia capabilities. With their innovative features and technologies, these models represent Lenovo's dedication to providing high-quality devices for a diverse range of applications. Whether for casual use, education, or business, there is a suitable option within this versatile lineup.