Symptom

Action

 

 

The operating system does not

Verify that:

start.

• The startup sequence includes the device where the operating system resides.

 

 

Usually, the operating system is on the hard disk drive. For more information,

 

see “Selecting a startup device” on page 86.

 

 

The computer beeps multiple

Verify that no keys are stuck.

times before the operating

 

system starts.

 

 

 

Troubleshooting procedure

Use the following procedure as a starting point for diagnosing problems you are experiencing with your computer:

1.Verify that the cables for all attached devices are connected correctly and securely.

2.Verify that all attached devices that require ac power are connected to properly grounded, functioning electrical outlets.

3.Verify that all attached devices are enabled in the BIOS settings of your computer. For more information about accessing and changing the BIOS settings, refer to your Chapter 7 “Using the Setup Utility program” on page 83.

4.Go to the “Troubleshooting” on page 98 and follow the instructions for the type of problem you are experiencing. If the Troubleshooting information does not help you resolve a problem, continue with the next step.

5.Try using a previously captured configuration to see if a recent change to hardware or software settings has caused a problem. Before restoring a previous configuration, capture your current configuration in case the older configuration settings do not solve the problem or have adverse affects. To restore a captured configuration, do the following:

For Windows 7: Click Start Control Panel System and Security System System Protection System Restore.

For Windows 8: Open Control Panel, and then click System and Security System System Protection System Restore.

If this does not correct the problem, continue with the next step.

6.Run the diagnostic program. See “Lenovo Solution Center” on page 114 for more information.

If the diagnostic program detects a hardware failure, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 115 for more information.

If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 11 “Getting information, help, and service” on page 115 for more information.

If the diagnostic program does not detect a hardware failure, continue with the next step.

7.Use an antivirus program to see if your computer has been infected by a virus. If the program detects a virus, remove the virus.

8.If none of these actions solve the problem, seek technical assistance. See Chapter 11 “Getting information, help, and service” on page 115 for more information.

Troubleshooting

Use the troubleshooting information to find solutions to problems that have definite symptoms.

If the symptom your computer is experiencing occurred immediately after you installed a new hardware option or new software, do the following before referring to the troubleshooting information:

98ThinkCentre User Guide

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Lenovo 3325, 3281, 3280, 3297, 3305, 3296, 3298, 3292, 3291, 3294, 3293, 3311, 3314, 3309, 3312, 3313, 3341 Troubleshooting procedure

3324, 3342, 3314F2U, 3293, 3280 specifications

The Lenovo 3294, 3314, 3311, 3297, and 3298 series are designed to cater to various user preferences, providing innovative technology and diverse features suitable for different environments, whether for personal use, education, or business.

The Lenovo 3294 model stands out with its compact design, making it perfect for users seeking a portable solution. It typically comes equipped with a robust processor, ensuring efficient performance for everyday tasks like browsing, document editing, and multimedia consumption. A notable feature in this model is its energy-efficient display, providing vibrant visuals and extending battery life, making it an ideal companion for on-the-go professionals.

The Lenovo 3314 introduces enhanced connectivity options, including multiple USB ports and HDMI output, allowing seamless connection to external devices such as projectors and additional monitors. This model emphasizes user ergonomics, often featuring a backlit keyboard and precision touchpad, which enhance the typing experience and improve productivity, especially in low-light conditions.

Meanwhile, the Lenovo 3311 focuses on multimedia capabilities with improved audio systems, providing an immersive experience whether for gaming, watching movies, or listening to music. It also showcases advanced thermal management technology, ensuring that the system remains cool during heavy usage, thus enhancing performance and longevity.

The Lenovo 3297 and 3298 are geared towards enterprise users, featuring enhanced security options such as fingerprint readers and Trusted Platform Module (TPM) for data protection. These models often include robust processors suitable for heavier computational tasks, making them perfect for business applications. Additionally, larger storage options ensure that users have ample space for their files, whether for applications or multimedia content.

All models share certain characteristics, such as reliable build quality and Lenovo's commitment to customer satisfaction. They often come pre-loaded with Lenovo Vantage, a user-friendly application that helps manage system settings, updates, and warranty information effortlessly.

In conclusion, the Lenovo 3294, 3314, 3311, 3297, and 3298 series have been tailored to meet specific user needs, whether it be for performance, portability, or multimedia capabilities. With their innovative features and technologies, these models represent Lenovo's dedication to providing high-quality devices for a diverse range of applications. Whether for casual use, education, or business, there is a suitable option within this versatile lineup.