What to do first

When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:

__ 1. Name and phone number of service technician __ 2. Date of service

__ 3. Date on which the machine failed __ 4. Date of purchase

__ 5. Failure symptoms, error codes appearing on the display, and beep symptoms

__ 6. Procedure index and page number in which the failing FRU was detected __ 7. Failing FRU name and part number

__ 8. Machine type, model number, and serial number __ 9. Customer’s name and address

Note for warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer.

Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use.

Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list:

The following are not covered under warranty:

vLCD panel cracked from the application of excessive force or from being dropped

vScratched (cosmetic) parts

vDistortion, deformation, or discoloration of the cosmetic parts

vPlastic parts, latches, pins, or connectors that have been cracked or broken by excessive force

vDamage caused by liquid spilled into the system

vDamage caused by the improper insertion of a PC Card or the installation of an incompatible card

vImproper disc insertion or use of an optical drive

vDiskette drive damage caused by pressure on the diskette drive cover, foreign material in the drive, or the insertion of a diskette with multiple labels

vDamaged or bent diskette eject button

vFuses blown by attachment of a nonsupported device

vForgotten computer password (making the computer unusable)

vSticky keys caused by spilling a liquid onto the keyboard

vUse of an incorrect AC adapter on laptop products

The following symptoms might indicate damage caused by nonwarranted activities:

vMissing parts might be a symptom of unauthorized service or modification.

vIf the spindle of a hard disk drive becomes noisy, it may have been subjected to excessive force, or dropped.

34ThinkPad X100e Hardware Maintenance Manual

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Lenovo 350828U, X100E manual What to do first, Following are not covered under warranty
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X100E, 350828U specifications

The Lenovo 350828U, also known as the ThinkPad X100E, represents an intriguing blend of performance, portability, and durability in the world of business laptops. Designed primarily for mobile professionals and students, the X100E is lightweight and compact, making it highly portable without sacrificing functionality.

One of the main features of the Lenovo X100E is its robust design. Built to meet military specifications for toughness, it can withstand a range of environmental conditions, including vibrations, low temperatures, and dusty environments. This ruggedness is paired with an ergonomic keyboard, which is a staple in Lenovo’s ThinkPad line. The keyboard is spill-resistant and engineered to provide a comfortable typing experience, crucial for long work sessions.

In terms of display, the X100E boasts an 11.6-inch LED backlit screen with a resolution of 1366x768 pixels. This compact size, combined with a bright display, ensures clarity and visibility in various lighting conditions. The screen is designed to minimize glare, further enhancing usability during outdoor or bright environments.

Under the hood, the Lenovo 350828U features options of AMD processors, providing a balance of efficiency and performance for everyday computing tasks like web browsing, document editing, and multimedia consumption. The integration of AMD graphics is particularly beneficial for those needing to handle light graphical applications or video playback seamlessly.

Connectivity options include USB 2.0 and 3.0 ports, HDMI, VGA, and an Ethernet port, along with a built-in webcam for video conferencing. The presence of Wi-Fi and Bluetooth ensures that users stay connected wirelessly, allowing for convenient access to network resources and peripherals.

Battery life is another critical aspect of the X100E, often lasting up to six hours on a single charge, making it suitable for users who need to work on the go without worrying about frequent recharging.

Additionally, the laptop supports various operating systems, with Windows being the primary choice, providing software versatility across different business environments.

In summary, the Lenovo 350828U, X100E, combines portability, durability, and performance in a compact form factor, making it a smart choice for professionals seeking a reliable mobile computing solution. With its solid build quality, impressive battery life, and comprehensive connectivity options, the ThinkPad X100E effectively meets the diverse needs of its users.
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