After the POST ends, the password prompt does not appear. The POP has been removed.

5.Reinstall the backup battery and the battery pack.

(B) If an SVP has been set and is known by the service technician:

1.Turn on the computer.

2.When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.

For models supporting the Passphrase function, press F1 while the POP icon is appearing on the screen; then enter the POP. For the other models, enter the POP.

Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to Security --> Password. If the Using Passphrase item is displayed in the menu, this function is available on the ThinkPad Notebook.

3.Select Security, using the cursor directional keys to move down the menu.

4.Select Password.

5.Select Power-On Password.

6.Type the current SVP in the Enter Current Password field. then leave the Enter New Password field blank, and press Enter twice.

7.In the Changes have been saved window, press Enter.

8.Press F10; then, in the Setup confirmation window, select Yes.

How to remove the hard-disk password

Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the following:

1.Turn on the computer.

2.When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.

For models supporting the Passphrase function, press F1 while HDP icon is appearing on the screen; then enter the master HDP. For the other models, enter the master HDP.

Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to Security --> Password. If Using Passphrase item is displayed in the menu, this function is available on the ThinkPad Notebook.

3.Select Security, using the cursor directional keys to move down the menu.

4.Select Password.

5.Select Hard-diskx password, where x is the letter of the hard disk drive. A pop-up window opens.

6.Select Master HDP.

48ThinkPad X100e Hardware Maintenance Manual

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Lenovo 350828U, X100E manual How to remove the hard-disk password, Select Power-On Password, Select Master HDP
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X100E, 350828U specifications

The Lenovo 350828U, also known as the ThinkPad X100E, represents an intriguing blend of performance, portability, and durability in the world of business laptops. Designed primarily for mobile professionals and students, the X100E is lightweight and compact, making it highly portable without sacrificing functionality.

One of the main features of the Lenovo X100E is its robust design. Built to meet military specifications for toughness, it can withstand a range of environmental conditions, including vibrations, low temperatures, and dusty environments. This ruggedness is paired with an ergonomic keyboard, which is a staple in Lenovo’s ThinkPad line. The keyboard is spill-resistant and engineered to provide a comfortable typing experience, crucial for long work sessions.

In terms of display, the X100E boasts an 11.6-inch LED backlit screen with a resolution of 1366x768 pixels. This compact size, combined with a bright display, ensures clarity and visibility in various lighting conditions. The screen is designed to minimize glare, further enhancing usability during outdoor or bright environments.

Under the hood, the Lenovo 350828U features options of AMD processors, providing a balance of efficiency and performance for everyday computing tasks like web browsing, document editing, and multimedia consumption. The integration of AMD graphics is particularly beneficial for those needing to handle light graphical applications or video playback seamlessly.

Connectivity options include USB 2.0 and 3.0 ports, HDMI, VGA, and an Ethernet port, along with a built-in webcam for video conferencing. The presence of Wi-Fi and Bluetooth ensures that users stay connected wirelessly, allowing for convenient access to network resources and peripherals.

Battery life is another critical aspect of the X100E, often lasting up to six hours on a single charge, making it suitable for users who need to work on the go without worrying about frequent recharging.

Additionally, the laptop supports various operating systems, with Windows being the primary choice, providing software versatility across different business environments.

In summary, the Lenovo 350828U, X100E, combines portability, durability, and performance in a compact form factor, making it a smart choice for professionals seeking a reliable mobile computing solution. With its solid build quality, impressive battery life, and comprehensive connectivity options, the ThinkPad X100E effectively meets the diverse needs of its users.
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