Chapter 7. Symptom-to-FRU index

The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with the Chapter 4 “General checkout” on page 33. You can use this index to help you decide which FRUs are needed when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined problems” on page 64.

Notes:

1.If you have both an error message and an incorrect audio response, diagnose the error message first.

2.If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a POST error message, diagnose the POST error message first.

3.If you did not receive any error message, look for a description of your error symptoms in the first part of this index.

Hard disk drive boot error

A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.

Error

FRU/Action

 

 

The start-up drive is not in the boot sequence in

Check the configuration and ensure the start-up drive is

configuration.

in the boot sequence.

 

 

No operating system installed on the boot drive.

Install an operating system on the boot drive.

 

 

The boot sector on the start-up drive is corrupted.

The drive must be formatted. Do the following:

 

1. Attempt to back up the data on the failing hard disk

 

drive.

 

2. Using the operating system programs, format the

 

hard disk drive.

 

 

The drive is defective.

Replace the hard disk drive.

 

 

Diagnostic error codes

Refer to the following diagnostic error codes when using the diagnostic tests. See “Running tests” on page 39 for the specific type for information about the diagnostic programs.

In the following index, X can represent any number.

Diagnostic error code

 

FRU/Action

 

 

000-000-XXXBIOS Test Passed

No action

 

 

 

000-002-XXX BIOS Timeout

1.

Flash the system. See “Updating (flashing) BIOS

 

 

from a disc” on page 99

 

2.

System board

 

 

 

000-024-XXXBIOS Addressing test failure

1.

Flash the system. See “Updating (flashing) BIOS

 

 

from a disc” on page 99

 

2.

System board

 

 

 

000-025-XXXBIOS Checksum Value error

1.

Flash the system. See “Updating (flashing) BIOS

 

 

from a disc” on page 99

 

2.

System board

 

 

 

© Copyright Lenovo 2009, 2010

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Lenovo 3980, 5214, 5354, 3425 manual Symptom-to-FRU index, Hard disk drive boot error, Diagnostic error codes
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5354, 3980, 5214, 3425 specifications

The Lenovo 3425, 5214, 3980, and 5354 are part of Lenovo's diverse lineup of laptops, each designed with unique features and technologies catered to various user needs.

Starting with the Lenovo 3425, this model stands out for its portability and performance. It typically offers a lightweight design with a robust build quality, ideal for on-the-go professionals or students. The laptop is powered by AMD processors, ensuring good processing power for multitasking and productivity tasks. With a comfortable keyboard and intuitive layout, users can enjoy a smooth typing experience. The screen is often equipped with an HD display, providing clear visuals for work or entertainment. Lenovo’s TruVivid technology enhances color accuracy, making it suitable for graphic design and photo editing.

The Lenovo 5214 emphasizes versatility and connectivity. It usually features an array of ports, including USB-C, HDMI, and Ethernet, allowing users to connect various peripherals easily. This model is often tailored for business professionals, with enhanced security features such as a fingerprint reader and TPM (Trusted Platform Module) for encrypted data storage. The display is often anti-glare, making it convenient for use in different lighting conditions. Additionally, the battery life is commendable, ensuring users can work for extended periods without frequent recharges.

The Lenovo 3980 is geared towards gamers and creative professionals. This model typically includes higher-end graphics options such as NVIDIA or AMD GPUs, enabling smooth gameplay and graphic-intensive applications. A high-refresh-rate display enhances gaming experiences, allowing for fluid motion and reduced blur. The design often incorporates advanced thermal management to keep the laptop cool during long gaming sessions, while customizable RGB keyboard backlighting offers a personalized touch.

Lastly, the Lenovo 5354 is designed for multimedia enthusiasts, featuring enhanced audio technologies and high-resolution displays. This model often integrates Dolby Audio for immersive sound quality, elevating the multimedia consumption experience. Its larger screen size and higher pixel density make it ideal for watching movies or editing videos. Additionally, the laptop's optimized battery efficiency ensures that users can enjoy their favorite media without frequent interruptions from charging.

Each of these Lenovo models embodies a commitment to quality and performance, tailored to meet the diverse demands of modern users, from business professionals to gamers and creative artists.
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