Chapter 5. Diagnostics

Diagnostic programs are used to test hardware components of your computer and report operating-system-controlled settings that can cause hardware failures. There are two programs preinstalled on your computer to help you diagnose computer problems:

Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your operating system (used when you are running the Windows operating system)

PC-Doctor for Rescue and Recovery (used when your Windows operating system does not start)

Notes:

1.You can also download the PC-Doctor for DOS diagnostic program from:http://www.lenovo.com/supportSee “PC-Doctor for DOS” on page 38 for detailed information.

2.If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with Windows 7 from Lenovo.

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose problems, create bootable diagnostic media, update system drivers, and review system information.

To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click Start All Programs Lenovo ThinkVantage Tools System Health and Diagnostics Diagnostics. Follow the instructions on the screen.

For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the help system of the Lenovo ThinkVantage Toolbox program.

Lenovo System Toolbox

Note: The Lenovo System Toolbox program is only available on computers preinstalled with Windows Vista or Windows XP from Lenovo.

The Lenovo System Toolbox is a diagnostic program that works through the Windows operating system and enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting center, update system drivers, and review system information.

To run the Lenovo System Toolbox program, click Start All Programs Lenovo Services Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the Lenovo System Toolbox program, refer to the help system of the Lenovo System Toolbox program.

The Lenovo System Toolbox program also has problem determination aids that determine software and usage problems.

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Lenovo 3980, 5214, 5354, 3425 manual Diagnostics, Lenovo ThinkVantage Toolbox, Lenovo System Toolbox

5354, 3980, 5214, 3425 specifications

The Lenovo 3425, 5214, 3980, and 5354 are part of Lenovo's diverse lineup of laptops, each designed with unique features and technologies catered to various user needs.

Starting with the Lenovo 3425, this model stands out for its portability and performance. It typically offers a lightweight design with a robust build quality, ideal for on-the-go professionals or students. The laptop is powered by AMD processors, ensuring good processing power for multitasking and productivity tasks. With a comfortable keyboard and intuitive layout, users can enjoy a smooth typing experience. The screen is often equipped with an HD display, providing clear visuals for work or entertainment. Lenovo’s TruVivid technology enhances color accuracy, making it suitable for graphic design and photo editing.

The Lenovo 5214 emphasizes versatility and connectivity. It usually features an array of ports, including USB-C, HDMI, and Ethernet, allowing users to connect various peripherals easily. This model is often tailored for business professionals, with enhanced security features such as a fingerprint reader and TPM (Trusted Platform Module) for encrypted data storage. The display is often anti-glare, making it convenient for use in different lighting conditions. Additionally, the battery life is commendable, ensuring users can work for extended periods without frequent recharges.

The Lenovo 3980 is geared towards gamers and creative professionals. This model typically includes higher-end graphics options such as NVIDIA or AMD GPUs, enabling smooth gameplay and graphic-intensive applications. A high-refresh-rate display enhances gaming experiences, allowing for fluid motion and reduced blur. The design often incorporates advanced thermal management to keep the laptop cool during long gaming sessions, while customizable RGB keyboard backlighting offers a personalized touch.

Lastly, the Lenovo 5354 is designed for multimedia enthusiasts, featuring enhanced audio technologies and high-resolution displays. This model often integrates Dolby Audio for immersive sound quality, elevating the multimedia consumption experience. Its larger screen size and higher pixel density make it ideal for watching movies or editing videos. Additionally, the laptop's optimized battery efficiency ensures that users can enjoy their favorite media without frequent interruptions from charging.

Each of these Lenovo models embodies a commitment to quality and performance, tailored to meet the diverse demands of modern users, from business professionals to gamers and creative artists.