Appendix B Loading Flash Memory

Table 16. Flash Memory Message Guide

Message

Explanation

Required Action

 

 

 

CLEARING PROGRAM

The program successfully loaded

None

FROM FLASH

into printer RAM and the checksum

 

 

matched. The old program is now

 

 

being deleted from flash memory.

 

 

 

 

DIAGNOSTIC

The printer passed its memory and

None

PASSED

hardware initialization tests.

 

 

 

 

ERROR: DC

Printer cannot find the data controller

Download the

PROGRAM

program or the validation checksum

program again. If the

NOT VALID

is corrupt.

message occurs

 

 

again, call your

 

 

service

 

 

representative.

 

 

 

ERROR: DRAM AT

The printer found a defective

Call your service

ADDRESS XXXXXXXX

memory location.

representative.

 

 

 

ERROR: EC

Printer cannot find the engine

Download the

PROGRAM

controller program or the validation

program again. If the

NOT VALID

checksum is corrupt.

message occurs

 

 

again, call your

 

 

service

 

 

representative.

 

 

 

ERROR: EC STOPPED

Hardware fault in the engine

Call your service

AT STATE XXXX

controller.

representative.

 

 

 

ERROR: FLASH

The printer encountered an error

Download the

DID NOT PROGRAM

trying to program flash memory.

program again. If the

 

 

message occurs

 

 

again, call your

 

 

service

 

 

representative.

 

 

 

ERROR: NO DRAM

The printer could not find any

Call your service

DETECTED

DRAM.

representative.

 

 

 

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Compaq 5532, 5531 Clearing Program, From Flash, Diagnostic, Passed, Error DC, Not Valid, Error Dram AT, Error EC, AT State