Troubleshooting | Compaq 5525B, 5532, 5531 specs

Table of Contents

Computer-aided Configuration with ezsetup
or npconfig	151
Configuration Through the Network with ARP	152
Configuration Through the Network with RARP	154
Configuration Through the Network with BOOTP	155
Restoring Factory Defaults	155
Host Configuration	156
Direct Printing Without Spooler	156
Printing Via the Spooler	158
Custom Interface Scripts	159
BSD UNIX	160
System V UNIX	164
npd Pseudo-device Interface	166
Other TCP/IP Methods	171
Configuring The Internal Ethernet Adapter For Novell	172
Host Software	172
Internal Ethernet Adapter	173
Host Configuration	174
PSERVER Setup (Pre-NetWare 4)	175
RPRINTER Setup (Pre-NetWare 4)	177
NetWare 4 Options	180
Configuring the Internal Ethernet Adapter for Windows ....	183
Print Methods Overview	183
TCP/IP Setup	184
Configuring TCP/IP	186
Host Configuration	189
6 Troubleshooting	195
Cleaning Requirements	195
Exterior Cleaning	195
Interior Cleaning	196
Diagnosing Problems	198
Printing a Hex Dump	198
Fault Messages	200

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Compaq 5525B, 5532, 5531 user manual Troubleshooting

Contents

5525B/31/32 Line Matrix Printer Software License Agreement 5525B/31/32 Line Matrix Printer User’s Manual Copyright 1999, Compaq Computer Corporation Table of Contents Operating the Printer Interfaces Troubleshooting 213 Table of Contents Printer Overview Printer Family Compaq Line Matrix Printer Family Conventions in This ManualPrinter Overview Related Documents Graphics Enhancements Taking Care of Your Printer Protocols and Emulations Power Requirements Before You Begin Maximum Interface Connection Cable Length Select a SiteSelect a Site Printer Dimensions Printer Dimensions Cabinet Model Printer Component Locations Printer Component Locations Remove Packing Materials Remove Packing Materials Page Adjust the Paper Supports Release the Paper Chains Cabinet Model Release the Paper Chains Cabinet Model Remove Tags Cabinet Model Pedestal Model Remove Tags Attach the Output Basket Pedestal Model Cabinet Model Connect the Interface and Power CordsCabinet Model Connect the Interface and Power Cords Pedestal Model Pedestal Model Interface Connections Standard Interfaces Left Pedestal Model Right Cabinet Model Attach the Control Panel Overlays Install Basic ComponentsAttach the Control Panel Overlays Install Basic Components Load the Ribbon Load the Ribbon Load the Paper Load the Paper Install Basic Components Load the Paper Set the Top-of-Form ProcedureSet the Top-of-Form Procedure Set the Top-of-Form Powering On the Printer Operating Modes Control Panel Control Panel Control Panel Keys Control Panel KeysFF Form Feed LF Line Feed View Shift Control Panel UP or Down = or UP + Down = +Prev or Next or Prev + Next + Reloading Paper Operational ProceduresReloading Paper Operational Procedures Reloading Paper Operational Procedures Reloading Paper Operational Procedures Reloading Paper Operational Procedures Unloading Paper Unloading Paper Operational Procedures Replacing the Ribbon Replacing the Ribbon Operational Procedures Replacing the Ribbon Canceling a Print Job Configuration Menus Configuration Overview Configuration Overview Changing and Saving Parameter SettingsDefault and Custom Configurations Navigating the Menus Navigating the Menus Changing Parameters Example Changing Parameters Example LCD Saving Your New Configuration Enter Switch Locked Online Saving Your New Configuration Offline CONFIG. Control Enter Switch Locked Online Main Menu Main Menu Configuration Overview Menu Load ConfigMenu Save Config Print ConfigDelete Config Power-Up Config Active Emulation Optional Emulations PCL-II EmulationLinePrinter Plus Emulations PCL-II Emulation PCL-II Emulation Primary Character Set Secondary Character Set Length Representation Graphics Density Perforation SkipDisplay Functions Line Terminator LPI Adjust Length Adjust/LinesLength Adjust/Inches Config. Print LinePrinter Plus Emulation LinePrinter Plus Emulation Printer Protocol Print Char SetCPI/LPI Select Font Attributes Italic Print Proportional SpacingBold Print Format Series Emulation Series Emulation Auto LF Control CodeDefine CR Code Select Sfcc OverstrikeDefine LF Code Sfcc d Command Evfu SelectAlt. Set 80-9F Character Set Proprinter XL Emulation Proprinter XL Emulation FF Valid at TOF Alternate Char Set CPI Condensed Epson FX Emulation Epson FX Printer Select Epson FX Emulation Alternate Set 80-9F IGP/PGL Submenu FeaturesIGP/PGL Submenu Configuring the Emulation with the Control Panel UPC Autowrap Define CR Code Carriage ReturnDefine LF Code Line Feed PI Slew Range CR EditSelect Font S. Ascii Skip Command Prefix Power On IGP/PGLSelect LPI Auto Uppercase Ignore Mode Extended Execute CopyUPC Descenders Compressed CPI Select Character IGP100 CompatblOptimized Ratio IGP/VGL Emulation IGP/VGL Emulation 102 103 Sfcc & Pwrup Control Character IGP/VGL Emulation Ignore Mode Graphics OptionsFree Format Mgnum Conversion Ignore Dots Append RotatedTruncate Alpha True Vert 1/10 IGP/VGL Emulation UPC Descenders Rot. Char SizeIgnore Spaces Midline PY includes PN Error Handling Error msgsError markers Absorb After PN Ignore / DB8 Setup IGP/VGL Emulation Offpage ErrorsBarcode Errors Ignore Nulls Printer PI ISO Char SetPI Control IGP/VGL Emulation Host PI Max PI Display Language Hex Dump ModePower-Up State Host Interface Dataproducts Submenu Data BitPI Ignored Host Interface Prime Signal Data PolarityResponse Polarity Latch Data On Serial Submenu Buffer Size in K Serial Submenu Interface TypeData Protocol Baud Rate Word LengthStop Bits Parity Request to Send Ieee 1284 Parallel Bidirectional Submenu Ethernet Submenu Ethernet Submenu Ethernet Parameters Ethernet Parameters PMD Paper Motion Detection Fault Unidirectional Printer Control Power Saver TimeSlow Paper Slew Diagnostics Printer Tests Diagnostics Test Width Paper Out DotsSystem Memory Print Statistics Ribbonminder Ribbonminder New Ribbon Ribbon Action Ribbon Adjust Fault ActionRibbonMinder Fault Ribbon Size Optional Host Interfaces OverviewStandard Host Interfaces Dataproducts Long Line Interface Dataproducts Long Line Interface Dataproducts Long Line Interface Signals Dataproducts Long Line Interface Signals Compatibility Mode Nibble ModeByte Mode Ieee 1284 Parallel Interface Signals Signals Signals Type of Mode Pin Source of Data Compatible Signals Terminating Resistor Configurations Resistor Locations Removal and Installation Terminating Resistor Configurations RS-232 and RS-422 Serial Interfaces RS-232 and RS-422 Serial InterfacesRS-232 RS-422 RS-422 Dataproducts Long Lines Parallel Interface TCP/IP LAN ConfigurationHost System Configuration TXD+ TXD- RXD+ RXD GND GND RTS CTS DCD DTR DSR Serial ConfigurationSerial Configuration Ethernet Configuration Using the Printer Front Panel Internal Ethernet Adapter Configuration Nvram Configuring the Internal Ethernet Adapter for TCP/IP Host Software Compiling Host Software Ezsetup and npconfigCompiling Host Software Option Description Npconfig/ezsetup Main MenuEzsetup also Page Chapter Computer-aided Configuration with ezsetup or npconfig Computer-aided Configuration with ezsetup or npconfig Ezsetup or ./npconfig Configuration Through the Network with ARPRun ezsetup or npconfig. Enter Configuration Through the Network with ARP Stored and Current Values Differ Configuration Through the Network with Rarp 00807200ABCDspike Configuration Through the Network with Bootp Configuration Through the Network with BootpRestoring Factory Defaults Host Configuration Direct Printing Without SpoolerBSD AIX Direct Printing Without Spooler NpwriteRsh/rcmd/remsh Printing Via the Spooler Npr.if Interface Script Custom Interface Scripts Custom Interface ScriptsModifying Your Script Using npd and Your Own Script Ipd Remote Printing Setting up Ipd Remote BSD Interface Script Printing Setting up an Interface Script #ENDMARK1 NPDIRPATH=./USR/LOCAL/BIN System V Unix System V Unix Npd Pseudo-device Interface Starting npd Npd Pseudo-device Interface Testing npd Npd locksModifying a Host to Use npd Stopping npd AIX Queue stanza Other TCP/IP Methods Other TCP/IP MethodsFTP’s PC/TCP Configuring The Internal Ethernet Adapter For Novell Configuring The Internal Ethernet Adapter For Novell Internal Ethernet Adapter Internal Ethernet Adapter Pserver Bootup Rprinter Bootup Pserver Setup Pre-NetWare Pserver Setup Pre-NetWarePserver Setup Pre-NetWare Step Action Result of Action Enter Pconsole Configuration Step Action Result of ActionPrinter Press Insert Pconsole Rprinter Setup Pre-NetWareRprinter Setup Pre-NetWare Rprinter Setup Pre-NetWare Step Action Result of Action Printer N Configuration Print Server Configuration Rprinter Destname where pservername NetWare 4 Options Pserver Setup NetWare NetWare 4 OptionsEnter Press Escape Enter Press Enter on the Print Queues Assigned field Print Setup Possibilities Print Methods OverviewCentral Host Print Methods Overview TCP/IP Setup Basic Setup StepsWindows NT LPR Network Software Installation Configuring the Internal Ethernet Adapter for Windows Windows NT NetBIOS Network Software Installation Windows for Workgroups NetBIOS Software Installation IP Address Examples Netmask Configuring TCP/IPWindows 95 NetBIOS Network Software Installation Windows 95 IP Address and Netmask Configuration Windows NT IP Address and Netmask ConfigurationWindows for Workgroups IP Address and Netmask Configuration Verify the IP address and netmask. Enter Host Configuration Windows NT VersionSelect Control Panel Select Create a Printer from the Printer menu Windows for Workgroups Open Print Manager NetBIOS Using Print Manager Method Open the SettingsPrinter folder Windows Host Configuration 194 Cleaning Requirements Exterior Cleaning Interior Cleaning Cleaning Requirements Interior Cleaning Printing a Hex Dump Diagnosing ProblemsDiagnosing Problems Printing a Hex Dump Hex Dump Sample Fault Messages Fault Messages Requiring Field Service Attention Fault Messages LCD Message Troubleshooting Table Displayed Message Can User Explanation Solution Correct? Diagnosing Problems LCD Message Troubleshooting Table Coil HOT 203 204 205 206 Printer Specifications Ribbon Specifications Paper Specifications Appendix a Paper Specifications Printer Dimensions Environmental Characteristics Appendix a Environmental CharacteristicsTemperature Energy Star Input Voltage Electrical CharacteristicsPower Consumption Appendix Interfaces InterfacesPrinting Rates Downloading Firmware Appendix B Loading Flash Memory AReturnDIRReturn Dataproducts FILENAME.EXE -pbReturn Diagnostic Error DCError Dram AT Error EC Flash Memory Message Guide Explanation Required Action Error Wrong ResettingBoot Code Checksum Ascii Character Set Appendix C Communication Trademark Information Communication Notices Appendix D Communication Notices Trademark Acknowledgments Appendix D Trademark Acknowledgments Index Clearing Program from FLASH, 216 Coil HOT Sysgen Diagnostics PassedError DC Program not Valid Receive Buffer Overrun Verify Configuration Load Paper Plat INV Parm Error EC Stopped AT State Plat INV State Power Saver Mode Error Flash Not Detected Powersupply HOTRIB Invld Stat Error Program Needs More Ribbon Drive Stack Overflow Error Writing to Flash IGP/VGL Error Wrong CHECKSUM, 218 Loading Program from PortIGP/PGL Fault Offline Online Loading Program from Port XX% Index Ribbon INK OUT, Change Ribbon Security Code Violation Index 236 Page 5525B/31/32 Line Matrix Printer