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5525B/31/32 Line Matrix Printer
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Troubleshooting
Specs
Environmental Characteristics
Install
Prime Signal
Error Handling
Symbol Set Print
Dimension
Configuration Menus
Diagnosing Problems
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5525B/31/32 Line Matrix Printer
Compaq Computer Corporation
P/N
422721-001
170115-001A
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Contents
5525B/31/32 Line Matrix Printer
Software License Agreement
5525B/31/32 Line Matrix Printer User’s Manual
Copyright 1999, Compaq Computer Corporation
Table of Contents
Operating the Printer
Interfaces
Troubleshooting
213
Table of Contents
Printer Overview
Printer Family
Printer Overview
Conventions in This Manual
Compaq Line Matrix Printer Family
Related Documents
Graphics Enhancements
Taking Care of Your Printer
Protocols and Emulations
Power Requirements
Before You Begin
Select a Site
Select a Site
Maximum Interface Connection Cable Length
Printer Dimensions
Printer Dimensions Cabinet Model
Printer Component Locations
Printer Component Locations
Remove Packing Materials
Remove Packing Materials
Page
Adjust the Paper Supports
Release the Paper Chains Cabinet Model
Release the Paper Chains Cabinet Model
Remove Tags
Cabinet Model
Pedestal Model
Remove Tags
Attach the Output Basket Pedestal Model
Cabinet Model
Connect the Interface and Power Cords
Cabinet Model
Connect the Interface and Power Cords
Pedestal Model
Pedestal Model
Interface Connections
Standard Interfaces Left Pedestal Model Right Cabinet Model
Attach the Control Panel Overlays
Install Basic Components
Attach the Control Panel Overlays
Install Basic Components
Load the Ribbon
Load the Ribbon
Load the Paper
Load the Paper
Install Basic Components
Load the Paper
Set the Top-of-Form
Procedure
Set the Top-of-Form
Procedure
Set the Top-of-Form
Powering On the Printer
Operating Modes
Control Panel
Control Panel
FF Form Feed
Control Panel Keys
Control Panel Keys
LF Line Feed
View
Shift
Prev or Next or
Control Panel UP or Down = or
UP + Down = +
Prev + Next +
Reloading Paper
Operational Procedures
Reloading Paper
Operational Procedures
Reloading Paper
Operational Procedures
Reloading Paper
Operational Procedures
Reloading Paper
Operational Procedures
Unloading Paper
Unloading Paper
Operational Procedures
Replacing the Ribbon
Replacing the Ribbon
Operational Procedures
Replacing the Ribbon
Canceling a Print Job
Configuration Menus
Configuration Overview
Default and Custom Configurations
Changing and Saving Parameter Settings
Configuration Overview
Navigating the Menus
Navigating the Menus
Changing Parameters Example
Changing Parameters Example
LCD
Saving Your New Configuration
Enter Switch Locked Online
Saving Your New Configuration
Offline CONFIG. Control Enter Switch Locked Online
Main Menu
Main Menu
Configuration Overview
Menu
Load Config
Menu
Delete Config
Save Config
Print Config
Power-Up Config
Active Emulation
LinePrinter Plus Emulations
PCL-II Emulation
Optional Emulations
PCL-II Emulation
PCL-II Emulation
Primary Character Set
Secondary Character Set
Display Functions
Length Representation
Graphics Density Perforation Skip
Line Terminator
Length Adjust/Inches
LPI Adjust
Length Adjust/Lines
Config. Print
LinePrinter Plus Emulation
LinePrinter Plus Emulation
CPI/LPI Select
Printer Protocol
Print Char Set
Font Attributes
Bold Print
Proportional Spacing
Italic Print
Format
Series Emulation
Series Emulation
Define CR Code
Control Code
Auto LF
Define LF Code
Overstrike
Select Sfcc
Alt. Set 80-9F
Sfcc d Command
Evfu Select
Character Set
Proprinter XL Emulation
Proprinter XL Emulation
FF Valid at TOF
Alternate Char Set
CPI Condensed
Epson FX Emulation
Epson FX
Printer Select
Epson FX Emulation
Alternate Set 80-9F
IGP/PGL Submenu
Features
IGP/PGL Submenu
Configuring the Emulation with the Control Panel
UPC
Define LF Code Line Feed
Define CR Code Carriage Return
Autowrap
Select Font
PI Slew Range
CR Edit
S. Ascii
Select LPI
Skip Command Prefix
Power On IGP/PGL
Auto Uppercase
UPC Descenders
Ignore Mode
Extended Execute Copy
Compressed CPI
Optimized Ratio
IGP100 Compatbl
Select Character
IGP/VGL Emulation
IGP/VGL Emulation
102
103
Sfcc & Pwrup
Control Character
Free Format
IGP/VGL Emulation Ignore Mode
Graphics Options
Mgnum Conversion
Truncate Alpha
Ignore Dots
Append Rotated
True Vert 1/10
Ignore Spaces
IGP/VGL Emulation UPC Descenders
Rot. Char Size
Midline PY includes PN
Error markers
Error Handling
Error msgs
Absorb After PN
Barcode Errors
Ignore / DB8 Setup
IGP/VGL Emulation Offpage Errors
Ignore Nulls
PI Control
ISO Char Set
Printer PI
IGP/VGL Emulation Host PI
Max PI
Power-Up State
Hex Dump Mode
Display Language
Host Interface
PI Ignored
Dataproducts Submenu
Data Bit
Host Interface
Response Polarity
Prime Signal
Data Polarity
Latch Data On
Serial Submenu
Buffer Size in K
Data Protocol
Interface Type
Serial Submenu
Stop Bits
Baud Rate
Word Length
Parity
Request to Send
Ieee 1284 Parallel Bidirectional Submenu
Ethernet Submenu
Ethernet Submenu
Ethernet Parameters
Ethernet Parameters
PMD Paper Motion Detection Fault
Unidirectional
Slow Paper Slew
Power Saver Time
Printer Control
Diagnostics
Printer Tests
Diagnostics
System Memory
Test Width
Paper Out Dots
Print Statistics
Ribbonminder
Ribbonminder
New Ribbon
Ribbon Action
RibbonMinder Fault
Ribbon Adjust
Fault Action
Ribbon Size
Standard Host Interfaces
Overview
Optional Host Interfaces
Dataproducts Long Line Interface
Dataproducts Long Line Interface
Dataproducts Long Line Interface Signals
Dataproducts Long Line Interface Signals
Byte Mode
Compatibility Mode
Nibble Mode
Ieee 1284 Parallel Interface
Signals
Signals
Signals Type of Mode Pin Source of Data Compatible
Signals
Terminating Resistor Configurations
Resistor Locations
Removal and Installation
Terminating Resistor Configurations
RS-232
RS-232 and RS-422 Serial Interfaces
RS-232 and RS-422 Serial Interfaces
RS-422
RS-422
Host System Configuration
TCP/IP LAN Configuration
Dataproducts Long Lines Parallel Interface
Serial Configuration
Serial Configuration
TXD+ TXD- RXD+ RXD GND GND RTS CTS DCD DTR DSR
Ethernet Configuration Using the Printer Front Panel
Internal Ethernet Adapter Configuration
Nvram
Configuring the Internal Ethernet Adapter for TCP/IP
Host Software
Compiling Host Software
Ezsetup and npconfig
Compiling Host Software
Ezsetup also
Npconfig/ezsetup Main Menu
Option Description
Page
Chapter
Computer-aided Configuration with ezsetup or npconfig
Computer-aided Configuration with ezsetup or npconfig
Run ezsetup or npconfig. Enter
Configuration Through the Network with ARP
Ezsetup or ./npconfig
Configuration Through the Network with ARP
Stored and Current Values Differ
Configuration Through the Network with Rarp
00807200ABCDspike
Restoring Factory Defaults
Configuration Through the Network with Bootp
Configuration Through the Network with Bootp
BSD
Host Configuration
Direct Printing Without Spooler
AIX
Rsh/rcmd/remsh
Npwrite
Direct Printing Without Spooler
Printing Via the Spooler
Npr.if Interface Script
Modifying Your Script
Custom Interface Scripts
Custom Interface Scripts
Using npd and Your Own Script
Ipd Remote Printing
Setting up Ipd Remote
BSD Interface Script Printing
Setting up an Interface Script
#ENDMARK1 NPDIRPATH=./USR/LOCAL/BIN
System V Unix
System V Unix
Npd Pseudo-device Interface
Starting npd
Npd Pseudo-device Interface
Modifying a Host to Use npd
Testing npd
Npd locks
Stopping npd
AIX
Queue stanza
FTP’s PC/TCP
Other TCP/IP Methods
Other TCP/IP Methods
Configuring The Internal Ethernet Adapter For Novell
Configuring The Internal Ethernet Adapter For Novell
Internal Ethernet Adapter
Internal Ethernet Adapter
Pserver Bootup
Rprinter Bootup
Pserver Setup Pre-NetWare Step Action Result of Action
Pserver Setup Pre-NetWare
Pserver Setup Pre-NetWare
Enter Pconsole
Printer
Configuration
Step Action Result of Action
Press Insert
Rprinter Setup Pre-NetWare
Rprinter Setup Pre-NetWare
Pconsole
Rprinter Setup Pre-NetWare Step Action Result of Action
Printer N Configuration
Print Server Configuration
Rprinter
Destname where pservername
NetWare 4 Options
Enter Press Escape
Pserver Setup NetWare
NetWare 4 Options
Enter
Press Enter on the Print Queues
Assigned field
Central Host
Print Setup Possibilities
Print Methods Overview
Print Methods Overview
Windows NT LPR Network Software Installation
TCP/IP Setup
Basic Setup Steps
Configuring the Internal Ethernet Adapter for Windows
Windows NT NetBIOS Network Software Installation
Windows for Workgroups NetBIOS Software Installation
Windows 95 NetBIOS Network Software Installation
Configuring TCP/IP
IP Address Examples Netmask
Windows for Workgroups IP Address and Netmask Configuration
Windows NT IP Address and Netmask Configuration
Windows 95 IP Address and Netmask Configuration
Verify the IP address and netmask. Enter
Select Control Panel
Host Configuration
Windows NT Version
Select Create a Printer from the Printer menu
Windows for Workgroups
Open Print Manager
NetBIOS Using Print Manager Method
Open the SettingsPrinter folder
Windows
Host Configuration
194
Cleaning Requirements
Exterior Cleaning
Interior Cleaning
Cleaning Requirements
Interior Cleaning
Diagnosing Problems
Diagnosing Problems
Printing a Hex Dump
Printing a Hex Dump
Hex Dump Sample
Fault Messages
Fault Messages Requiring Field Service Attention
Fault Messages LCD Message Troubleshooting Table
Displayed Message Can User Explanation Solution Correct?
Diagnosing Problems LCD Message Troubleshooting Table
Coil HOT
203
204
205
206
Printer Specifications
Ribbon Specifications
Paper Specifications
Appendix a Paper Specifications
Printer Dimensions
Temperature
Environmental Characteristics
Appendix a Environmental Characteristics
Energy Star
Power Consumption
Electrical Characteristics
Input Voltage
Printing Rates
Interfaces
Appendix Interfaces
Downloading Firmware
DIRReturn
Appendix B Loading Flash Memory
AReturn
Dataproducts
FILENAME.EXE -pbReturn
Error Dram AT
Diagnostic
Error DC
Error EC
Flash Memory Message Guide Explanation Required Action
Boot Code
Error Wrong
Resetting
Checksum
Ascii Character Set
Appendix C
Communication Trademark Information
Communication Notices
Appendix D Communication Notices
Trademark Acknowledgments
Appendix D Trademark Acknowledgments
Index
Clearing Program from FLASH, 216
Coil HOT
Error DC Program not Valid
Diagnostics Passed
Sysgen
Receive Buffer Overrun Verify Configuration
Load Paper
RIB Invld Stat Error Program Needs More Ribbon Drive
Plat INV Parm Error EC Stopped AT State Plat INV State
Power Saver Mode Error Flash Not Detected Powersupply HOT
Stack Overflow Error Writing to Flash
IGP/PGL
Error Wrong CHECKSUM, 218 Loading Program from Port
IGP/VGL
Fault Offline Online
Loading Program from Port XX%
Index
Ribbon INK OUT, Change Ribbon
Security Code Violation
Index
236
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