Chapter

6

 

Diagnosing Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 15. LCD Message Troubleshooting Table (continued)

 

 

 

 

 

 

 

COIL HOT

 

Yes

One or more hammer coils

Check printer environment. If too

 

 

 

 

 

 

are hot.

hot or dusty, relocate printer. May

 

 

 

 

 

 

 

occur normally on graphically

 

 

 

 

 

 

 

intense print jobs.

 

 

 

 

 

 

 

CTL VOLT FAIL*

 

No

Controller voltage failure.

Contact your authorized service

 

 

 

 

 

 

 

representative.1

 

 

 

 

 

 

 

DRVR CIR BAD*

 

No

Hammer coil count test

Contact your authorized service

 

 

 

 

 

 

failed.

representative.1

 

 

 

 

 

 

 

EXHAUST FAN FLT

 

Yes

Sensors cannot detect

Power off the printer and remove

 

(Cabinet model only)

 

 

current in fan circuit.

the paper path (see Maintenance

 

 

 

 

 

 

 

Manual). Check that the fan

 

 

 

 

 

 

 

cable connector is connected.

 

 

 

 

 

 

 

Check for obstruction of vents

 

 

 

 

 

 

 

and fan airway, and remove any

 

 

 

 

 

 

 

obstructions. Check for items

 

 

 

 

 

 

 

beneath the printer blocking

 

 

 

 

 

 

 

cabinet vents. Power back on the

 

 

 

 

 

 

 

printer. If this message recurs,

 

 

 

 

 

 

 

contact your authorized service

 

 

 

 

 

 

 

representative.1

 

 

 

 

 

 

 

FIRMWARE ERROR*

 

No

Application software tried to

Contact your authorized service

 

 

 

 

 

 

perform an illegal printer

representative.1

 

 

 

 

 

 

function or damaged

 

 

 

 

 

 

 

memory detected on board.

 

 

 

 

 

 

 

 

FRAMING ERROR

 

Yes

Serial framing error (serial

Check your serial host interface

 

 

 

 

 

 

interface).

parameter settings; if necessary,

 

 

 

 

 

 

 

adjust them so that they match

 

 

 

 

 

 

 

the settings of the attached host.

 

 

 

 

 

 

 

HAM. COIL OPEN*

 

No

Electrical malfunction of one

Contact your authorized service

 

 

 

 

 

 

or more hammer coils.

representative.1

 

 

 

 

 

 

 

HAMMER COIL BAD*

 

No

Hammer coil # failed current

Contact your authorized service

 

#, #, #

 

 

 

 

test at power up.

representative.1

 

 

 

 

 

 

 

 

 

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Compaq 5531, 5532, 5525B user manual Diagnosing Problems LCD Message Troubleshooting Table, Coil HOT