Chapter

6

 

Diagnosing Problems

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Table 15. LCD Message Troubleshooting Table (continued)

 

 

 

 

 

 

SOFTWARE ERROR *

No

Application software tried to

Contact your authorized service

 

 

 

 

 

 

perform illegal printer

representative.1

 

 

 

 

 

 

function, or damaged logic

 

 

 

 

 

 

 

circuits found on controller

 

 

 

 

 

 

 

board.

 

 

 

 

 

 

 

 

STACK OVERFLOW*

 

No

Fatal firmware error on

Contact your authorized service

 

 

 

 

 

 

controller board.

representative.1

 

 

 

 

 

 

 

TCB CORRUPTED*

 

No

Fatal firmware error on

Contact your authorized service

 

 

 

 

 

 

controller board.

representative.1

 

 

 

 

 

 

UNDEF INTERRUPT*

No

Fatal firmware error on

Contact your authorized service

 

 

 

 

 

 

controller board.

representative.1

 

 

 

 

 

 

UNDFNED OPCODE*

No

Fatal firmware error on

Contact your authorized service

 

 

 

 

 

 

controller board.

representative.1

 

 

 

 

 

 

 

UP DRV. SHORT*

 

No

Hammer drive circuits on the

Contact your authorized service

 

 

 

 

 

 

boards shorted to ground.

representative.1

 

 

 

 

 

 

1 Before contacting an authorized service representative, power off the printer, wait 15 seconds, then power it

 

back on and rerun your print job. If the message reappears, press CLEAR. If the fault message still displays, then

 

contact your authorized service representative.

 

 

 

 

 

 

 

 

 

 

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