Fault Messages

 

 

 

 

 

 

Table 15. LCD Message Troubleshooting Table (continued)

 

 

 

 

 

 

POWER SAVER MODE

N/A

Status message: printer is in

No action required.

 

 

 

low-energy idle state, all fans

 

 

 

 

and higher voltages are off,

 

 

 

 

only +5Vdc logic circuits are

 

 

 

 

active.

 

 

 

 

 

 

 

PRINTER HOT

Yes

Controller board sensors

Check printer environment. If hot

 

 

 

report high temperatures on

or dusty, relocate printer. Contact

 

 

 

the board.

your authorized service

 

 

 

 

representative if this occurs

 

 

 

 

frequently.1

 

 

 

 

 

 

PWR SUPP VOLT *

No

Power supply failed.

Replace power supply board.

 

 

 

 

 

 

RIB INVLD STATE*

No

Fatal firmware error on

Contact your authorized service

 

 

 

controller board.

representative.1

 

 

 

 

 

 

RIBBON DRIVE*

No

CMX controller does not

Contact your authorized service

 

 

 

detect ribbon drive motor.

representative.1

 

 

 

 

 

 

RIBBON INK OUT

Yes

The RibbonMinder program

Replace ribbon or press CLEAR

 

CHANGE RIBBON

 

is warning that the amount of

for two additional minutes of

 

 

 

ink in the ribbon has reached

printing before the fault displays

 

 

 

0%.

again. See “RIBBONMINDER”

 

 

 

 

on page 128.

 

 

 

 

 

 

RIB INVLD CMD*

No

Fatal firmware error on

Contact your authorized service

 

 

 

controller board.

representative.1

 

 

 

 

 

 

SECURITY CODE

No

Security code of PAL on

Contact your authorized service

 

VIOLATION*

 

controller board does not

representative.1

 

 

 

match code of firmware on

 

 

 

 

the controller board.

 

 

 

 

 

 

 

SHUTL INV CMD*

No

Fatal firmware error on

Contact your authorized service

 

 

 

controller board.

representative.1

 

 

 

 

 

 

SHUTL INV PARM*

No

Fatal firmware error on

Contact your authorized service

 

 

 

controller board.

representative.1

 

 

 

 

 

 

SHUTTLE JAM

Yes

No shuttle movement or

Check for obstruction to shuttle,

 

 

 

shuttle moving at wrong

a twisted ribbon, or forms

 

 

 

speed.

thickness lever closed too tightly.

 

 

 

 

If fault source is not apparent,

 

 

 

 

contact your authorized service

 

 

 

 

representative.

 

 

 

 

 

 

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