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| Fault Messages |
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Table 15. LCD Message Troubleshooting Table (continued) |
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POWER SAVER MODE | N/A | Status message: printer is in | No action required. |
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| and higher voltages are off, |
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| only +5Vdc logic circuits are |
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| active. |
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PRINTER HOT | Yes | Controller board sensors | Check printer environment. If hot |
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| report high temperatures on | or dusty, relocate printer. Contact |
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| the board. | your authorized service |
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| representative if this occurs |
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| frequently.1 |
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PWR SUPP VOLT * | No | Power supply failed. | Replace power supply board. |
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RIB INVLD STATE* | No | Fatal firmware error on | Contact your authorized service |
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| controller board. | representative.1 |
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RIBBON DRIVE* | No | CMX controller does not | Contact your authorized service |
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| detect ribbon drive motor. | representative.1 |
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RIBBON INK OUT | Yes | The RibbonMinder program | Replace ribbon or press CLEAR |
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CHANGE RIBBON |
| is warning that the amount of | for two additional minutes of |
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| ink in the ribbon has reached | printing before the fault displays |
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| 0%. | again. See “RIBBONMINDER” |
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| on page 128. |
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RIB INVLD CMD* | No | Fatal firmware error on | Contact your authorized service |
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| controller board. | representative.1 |
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SECURITY CODE | No | Security code of PAL on | Contact your authorized service |
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VIOLATION* |
| controller board does not | representative.1 |
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| match code of firmware on |
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| the controller board. |
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SHUTL INV CMD* | No | Fatal firmware error on | Contact your authorized service |
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| controller board. | representative.1 |
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SHUTL INV PARM* | No | Fatal firmware error on | Contact your authorized service |
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| controller board. | representative.1 |
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SHUTTLE JAM | Yes | No shuttle movement or | Check for obstruction to shuttle, |
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| shuttle moving at wrong | a twisted ribbon, or forms |
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| speed. | thickness lever closed too tightly. |
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| If fault source is not apparent, |
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| contact your authorized service |
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| representative. |
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