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Troubleshooting
Specification
Environmental Characteristics
Install
Prime Signal
Error Handling
Symbol Set Print
Dimension
Configuration Menus
Diagnosing Problems
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Contents
5525B/31/32 Line Matrix Printer
Software License Agreement
5525B/31/32 Line Matrix Printer User’s Manual
Copyright 1999, Compaq Computer Corporation
Table of Contents
Operating the Printer
Interfaces
Troubleshooting
213
Table of Contents
Printer Family
Printer Overview
Conventions in This Manual
Printer Overview
Compaq Line Matrix Printer Family
Graphics Enhancements
Related Documents
Protocols and Emulations
Taking Care of Your Printer
Before You Begin
Power Requirements
Select a Site
Select a Site
Maximum Interface Connection Cable Length
Printer Dimensions Cabinet Model
Printer Dimensions
Printer Component Locations
Printer Component Locations
Remove Packing Materials
Remove Packing Materials
Page
Adjust the Paper Supports
Release the Paper Chains Cabinet Model
Release the Paper Chains Cabinet Model
Cabinet Model
Remove Tags
Remove Tags
Pedestal Model
Attach the Output Basket Pedestal Model
Connect the Interface and Power Cords
Cabinet Model
Cabinet Model
Connect the Interface and Power Cords
Pedestal Model
Pedestal Model
Standard Interfaces Left Pedestal Model Right Cabinet Model
Interface Connections
Install Basic Components
Attach the Control Panel Overlays
Attach the Control Panel Overlays
Load the Ribbon
Install Basic Components
Load the Ribbon
Load the Paper
Load the Paper
Install Basic Components
Load the Paper
Procedure
Set the Top-of-Form
Set the Top-of-Form
Procedure
Set the Top-of-Form
Operating Modes
Powering On the Printer
Control Panel
Control Panel
Control Panel Keys
Control Panel Keys
FF Form Feed
LF Line Feed
View
Shift
UP + Down = +
Control Panel UP or Down = or
Prev or Next or
Prev + Next +
Operational Procedures
Reloading Paper
Reloading Paper
Operational Procedures
Reloading Paper
Operational Procedures
Reloading Paper
Operational Procedures
Reloading Paper
Operational Procedures
Unloading Paper
Unloading Paper
Operational Procedures
Replacing the Ribbon
Replacing the Ribbon
Operational Procedures
Replacing the Ribbon
Canceling a Print Job
Configuration Overview
Configuration Menus
Changing and Saving Parameter Settings
Default and Custom Configurations
Configuration Overview
Navigating the Menus
Navigating the Menus
Changing Parameters Example
LCD
Changing Parameters Example
Enter Switch Locked Online
Saving Your New Configuration
Saving Your New Configuration
Offline CONFIG. Control Enter Switch Locked Online
Main Menu
Main Menu
Configuration Overview
Load Config
Menu
Menu
Print Config
Save Config
Delete Config
Power-Up Config
Active Emulation
PCL-II Emulation
LinePrinter Plus Emulations
Optional Emulations
PCL-II Emulation
PCL-II Emulation
Secondary Character Set
Primary Character Set
Graphics Density Perforation Skip
Length Representation
Display Functions
Line Terminator
Length Adjust/Lines
LPI Adjust
Length Adjust/Inches
Config. Print
LinePrinter Plus Emulation
LinePrinter Plus Emulation
Print Char Set
Printer Protocol
CPI/LPI Select
Font Attributes
Proportional Spacing
Bold Print
Italic Print
Format
Series Emulation
Series Emulation
Control Code
Define CR Code
Auto LF
Overstrike
Define LF Code
Select Sfcc
Evfu Select
Sfcc d Command
Alt. Set 80-9F
Character Set
Proprinter XL Emulation
Proprinter XL Emulation
FF Valid at TOF
CPI Condensed
Alternate Char Set
Epson FX
Epson FX Emulation
Epson FX Emulation
Printer Select
Alternate Set 80-9F
Features
IGP/PGL Submenu
IGP/PGL Submenu
Configuring the Emulation with the Control Panel
UPC
Define CR Code Carriage Return
Define LF Code Line Feed
Autowrap
CR Edit
PI Slew Range
Select Font
S. Ascii
Power On IGP/PGL
Skip Command Prefix
Select LPI
Auto Uppercase
Extended Execute Copy
Ignore Mode
UPC Descenders
Compressed CPI
IGP100 Compatbl
Optimized Ratio
Select Character
IGP/VGL Emulation
IGP/VGL Emulation
102
103
Control Character
Sfcc & Pwrup
Graphics Options
IGP/VGL Emulation Ignore Mode
Free Format
Mgnum Conversion
Append Rotated
Ignore Dots
Truncate Alpha
True Vert 1/10
Rot. Char Size
IGP/VGL Emulation UPC Descenders
Ignore Spaces
Midline PY includes PN
Error msgs
Error Handling
Error markers
Absorb After PN
IGP/VGL Emulation Offpage Errors
Ignore / DB8 Setup
Barcode Errors
Ignore Nulls
ISO Char Set
PI Control
Printer PI
Max PI
IGP/VGL Emulation Host PI
Hex Dump Mode
Power-Up State
Display Language
Host Interface
Data Bit
Dataproducts Submenu
PI Ignored
Host Interface
Data Polarity
Prime Signal
Response Polarity
Latch Data On
Buffer Size in K
Serial Submenu
Interface Type
Data Protocol
Serial Submenu
Word Length
Baud Rate
Stop Bits
Parity
Request to Send
Ieee 1284 Parallel Bidirectional Submenu
Ethernet Submenu
Ethernet Submenu
Ethernet Parameters
Ethernet Parameters
Unidirectional
PMD Paper Motion Detection Fault
Power Saver Time
Slow Paper Slew
Printer Control
Printer Tests
Diagnostics
Diagnostics
Paper Out Dots
Test Width
System Memory
Print Statistics
Ribbonminder
Ribbonminder
Ribbon Action
New Ribbon
Fault Action
Ribbon Adjust
RibbonMinder Fault
Ribbon Size
Overview
Standard Host Interfaces
Optional Host Interfaces
Dataproducts Long Line Interface
Dataproducts Long Line Interface
Dataproducts Long Line Interface Signals
Dataproducts Long Line Interface Signals
Nibble Mode
Compatibility Mode
Byte Mode
Ieee 1284 Parallel Interface
Signals
Signals
Signals Type of Mode Pin Source of Data Compatible
Signals
Resistor Locations
Terminating Resistor Configurations
Terminating Resistor Configurations
Removal and Installation
RS-232 and RS-422 Serial Interfaces
RS-232
RS-232 and RS-422 Serial Interfaces
RS-422
RS-422
TCP/IP LAN Configuration
Host System Configuration
Dataproducts Long Lines Parallel Interface
Serial Configuration
Serial Configuration
TXD+ TXD- RXD+ RXD GND GND RTS CTS DCD DTR DSR
Internal Ethernet Adapter Configuration
Ethernet Configuration Using the Printer Front Panel
Nvram
Host Software
Configuring the Internal Ethernet Adapter for TCP/IP
Ezsetup and npconfig
Compiling Host Software
Compiling Host Software
Npconfig/ezsetup Main Menu
Ezsetup also
Option Description
Page
Chapter
Computer-aided Configuration with ezsetup or npconfig
Computer-aided Configuration with ezsetup or npconfig
Configuration Through the Network with ARP
Run ezsetup or npconfig. Enter
Ezsetup or ./npconfig
Stored and Current Values Differ
Configuration Through the Network with ARP
00807200ABCDspike
Configuration Through the Network with Rarp
Configuration Through the Network with Bootp
Restoring Factory Defaults
Configuration Through the Network with Bootp
Direct Printing Without Spooler
Host Configuration
BSD
AIX
Npwrite
Rsh/rcmd/remsh
Direct Printing Without Spooler
Npr.if Interface Script
Printing Via the Spooler
Custom Interface Scripts
Modifying Your Script
Custom Interface Scripts
Ipd Remote Printing
Using npd and Your Own Script
BSD Interface Script Printing
Setting up Ipd Remote
Setting up an Interface Script
#ENDMARK1 NPDIRPATH=./USR/LOCAL/BIN
System V Unix
System V Unix
Starting npd
Npd Pseudo-device Interface
Npd Pseudo-device Interface
Npd locks
Testing npd
Modifying a Host to Use npd
Stopping npd
AIX
Queue stanza
Other TCP/IP Methods
FTP’s PC/TCP
Other TCP/IP Methods
Configuring The Internal Ethernet Adapter For Novell
Configuring The Internal Ethernet Adapter For Novell
Internal Ethernet Adapter
Internal Ethernet Adapter
Rprinter Bootup
Pserver Bootup
Pserver Setup Pre-NetWare
Pserver Setup Pre-NetWare
Pserver Setup Pre-NetWare Step Action Result of Action
Enter Pconsole
Step Action Result of Action
Configuration
Printer
Press Insert
Rprinter Setup Pre-NetWare
Rprinter Setup Pre-NetWare
Pconsole
Printer N Configuration
Rprinter Setup Pre-NetWare Step Action Result of Action
Rprinter
Print Server Configuration
NetWare 4 Options
Destname where pservername
NetWare 4 Options
Pserver Setup NetWare
Enter Press Escape
Enter
Assigned field
Press Enter on the Print Queues
Print Methods Overview
Print Setup Possibilities
Central Host
Print Methods Overview
Basic Setup Steps
TCP/IP Setup
Windows NT LPR Network Software Installation
Configuring the Internal Ethernet Adapter for Windows
Windows for Workgroups NetBIOS Software Installation
Windows NT NetBIOS Network Software Installation
Configuring TCP/IP
Windows 95 NetBIOS Network Software Installation
IP Address Examples Netmask
Windows NT IP Address and Netmask Configuration
Windows for Workgroups IP Address and Netmask Configuration
Windows 95 IP Address and Netmask Configuration
Verify the IP address and netmask. Enter
Windows NT Version
Host Configuration
Select Control Panel
Select Create a Printer from the Printer menu
Open Print Manager
Windows for Workgroups
NetBIOS Using Print Manager Method
Windows
Open the SettingsPrinter folder
Host Configuration
194
Exterior Cleaning
Cleaning Requirements
Cleaning Requirements
Interior Cleaning
Interior Cleaning
Diagnosing Problems
Diagnosing Problems
Printing a Hex Dump
Hex Dump Sample
Printing a Hex Dump
Fault Messages Requiring Field Service Attention
Fault Messages
Displayed Message Can User Explanation Solution Correct?
Fault Messages LCD Message Troubleshooting Table
Coil HOT
Diagnosing Problems LCD Message Troubleshooting Table
203
204
205
206
Ribbon Specifications
Printer Specifications
Appendix a Paper Specifications
Paper Specifications
Printer Dimensions
Appendix a Environmental Characteristics
Environmental Characteristics
Temperature
Energy Star
Electrical Characteristics
Power Consumption
Input Voltage
Interfaces
Printing Rates
Appendix Interfaces
Downloading Firmware
AReturn
Appendix B Loading Flash Memory
DIRReturn
Dataproducts
FILENAME.EXE -pbReturn
Error DC
Diagnostic
Error Dram AT
Error EC
Flash Memory Message Guide Explanation Required Action
Resetting
Error Wrong
Boot Code
Checksum
Ascii Character Set
Appendix C
Communication Notices
Communication Trademark Information
Appendix D Communication Notices
Trademark Acknowledgments
Appendix D Trademark Acknowledgments
Index
Coil HOT
Clearing Program from FLASH, 216
Diagnostics Passed
Error DC Program not Valid
Sysgen
Load Paper
Receive Buffer Overrun Verify Configuration
Power Saver Mode Error Flash Not Detected Powersupply HOT
Plat INV Parm Error EC Stopped AT State Plat INV State
RIB Invld Stat Error Program Needs More Ribbon Drive
Stack Overflow Error Writing to Flash
Error Wrong CHECKSUM, 218 Loading Program from Port
IGP/PGL
IGP/VGL
Loading Program from Port XX%
Fault Offline Online
Index
Ribbon INK OUT, Change Ribbon
Security Code Violation
Index
236
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5525B/31/32 Line Matrix Printer
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