Chapter 8. Recovering software

This chapter will help you become familiar with recovery solutions provided by Lenovo. This chapter explains how and when to use the following recovery methods:

vCreating and using Product Recovery discs

vPerforming backup and recovery operations

vUsing the Rescue and Recovery workspace

vCreating and using rescue media

vCreating and using a Recovery Repair diskette

vRecovering or installing device drivers

vSetting a rescue device in the startup sequence

vSolving recovery problems

Refer to the Access Help online help system for additional information about the Rescue and Recovery program provided by Lenovo. For information on how to access the online help system, see “Access Help” on page 56.

Note: There are a variety of methods to choose from when considering how to recover software in the event of a software or hardware-related problem. Some methods vary depending on the type of operating system you have.

Creating and using the Product Recovery disc

If your computer is equipped with a recordable CD or DVD drive, you can create a set of Product Recovery discs that enable you to restore the contents of the hard disk drive to the same state as when the computer was originally shipped from the factory. Product Recovery discs are useful if you transfer the computer to another area, sell the computer, recycle the computer, or as a last resort put the computer in an operational state after all other methods of recovery have failed. As a precautionary measure, it is important to create a set of Product Recovery discs as soon as possible.

Note: The recovery operations you can perform using Product Recovery discs vary depending on the operating system from which they were created. Your Microsoft Windows license permits you to create only one set of Product Recovery discs, so it is important that you store the discs in a safe place after you make them.

To create Product Recovery discs, do the following:

1.From the Windows desktop, open the Start menu, select All Programs, select ThinkVantage, click Create Recovery Media.

2.Follow the instructions on the screen.

The following list explains how Product Recovery discs are used on different operating systems:

vWindows XP: Use Product Recovery discs to restore your computer to the original factory contents, perform a custom factory recovery, or to perform other rescue and recovery operations such as rescuing individual files.

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Lenovo 6019 manual Recovering software, Creating and using the Product Recovery disc