Manuals / Lenovo / Computer Equipment / Personal Computer

Lenovo 7629 Getting information, help, and service, Information resources, Online Books folder

Models: 9961 7187 6136 7345 7629 7359 7356 7626 7479 7637 8820 8338 7348 6139

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Chapter 7. Getting information, help, and service

Chapter 7. Getting information, help, and service

This chapter contains information about help, service, and technical assistance for products manufactured by Lenovo.

Information resources

This section describes how to access useful resources relating to your computing needs.

Note: The Online Books folder, ThinkVantage Productivity Center, Lenovo Welcome, and Access Help are only available on computers that have an internal hard disk drive and preinstalled software from Lenovo.

Online Books folder

The Online Books folder provides online ThinkCentre User Guide to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications.

To view a publication, click Start → All Programs → Online Books → Online Books. Double-click the appropriate publication for your computer. The publications also are available on the Lenovo Web site at:

http://www.lenovo.com

Notes:

1.These publications are in Portable Document Format (PDF), which requires the Adobe Reader to be installed to view. If the Adobe Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Reader installation.

2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at: http://www.lenovo.com/support

3.If you want to install a different language version of the Adobe Reader rather than the version provided on your computer, download the version you want to use from the Adobe Web site at:

http://www.adobe.com

ThinkVantage Productivity Center

The ThinkVantage Productivity Center program contains information sources and tools designed to make computing easier and secure. It provides easy access to various technologies, such as:

vClient Security Solution

vPower Manager

vProduct Recovery

vProductivity Center

vRescue and Recovery

vService and support

vSystem Update

© Copyright Lenovo 2009

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Lenovo 7629, 6139, 7348, 8338, 8820 Getting information, help, and service, Information resources, Online Books folder, Notes

Contents

Page Page ThinkCentre User Guide Copyright Lenovo 2009. All rights reserved Second Edition MayContents ivUser Guide Important safety information viUser Guide Chapter 1. Product overview FeaturesNote: Use only computer parts provided by Lenovo System informationInput/Output features System management featuresVideo subsystem Audio subsystemSecurity features PowerPreinstalled software Operating system, preinstalledDimensions SpecificationsWeight EnvironmentLenovo System Toolbox Software overviewSoftware provided by Lenovo Locations Locating connectors on the front of your computerPC-Doctorfor Windows PE Adobe ReaderFigure 2. Rear connector locations Locating connectors on the rear of your computerDescription Connector5 Heat sink 6 Battery 7 Memory slots Locating componentsFigure 3. Component locations 1 Optical drive 2 Front bezelLocating parts on the system board Note: Use only computer parts provided by Lenovo Installing options and replacing hardwareHandling static-sensitivedevices Opening the computer cover Installing external optionsInstalling or replacing a memory module Figure 6. Removing the memory module Figure 7. Installing a memory moduleWhat to do next Replacing the hard disk drive Replacing the optical drive Figure 11. Removing the optical drive Figure 10. Removing the front bezelReplacing the battery Replacing the heat sink Notes 4.Lift the failing heat sink off the system boardReplacing the microprocessor 22User Guide NotesFigure 18. Removing the microprocessor Replacing the adapter card 9.Close the adapter card retainer Replacing the internal speaker Replacing the front audio and USB assemblyTo replace the front audio and USB assembly Replacing the AC power adapter 28User Guide Figure 24. Connecting the AC power adapterReplacing the mouse Replacing the keyboardCompleting the parts replacement 3.Close the computer cover as shown Obtaining device drivers Installing security featuresIntegrated cable lock Password protectionWhat to do next Figure 29. Integrated cable lockErasing lost or forgotten passwords clearing CMOS Creating and using Product Recovery discs Chapter 3. Recovery informationPerforming backup and recovery operations Using the Rescue and Recovery workspace To create rescue media, do the following Creating and using rescue mediaNotes To use rescue media, do one of the following Creating and using a Recovery Repair disketteRecovering or installing device drivers Solving recovery problems Setting a rescue device in the startup sequence42User Guide Starting the Setup Utility program Chapter 4. Using the Setup UtilityViewing and changing settings Using passwordsPower-OnPassword Password considerationsPrivileged Access Password Hard Disk User PasswordSelecting a temporary startup device Enabling or disabling a deviceSelecting a startup device Exiting from the Setup Utility program Advanced settingsSelecting or changing the startup device sequence 46User GuideChapter 5. Updating system programs Using system programsUpdating flashing BIOS from a disc →Continue → Downloads and drivers Updating flashing BIOS from your operating systemRecovering from a POST/BIOS update failure 13.Reconnect any cables that were disconnected 50User Guide Basic troubleshooting Chapter 6. Troubleshooting and diagnosticsThe keyboard does not work SymptomAction Lenovo System Toolbox Diagnostic programsPC-Doctorfor Windows PE Chapter 6. Troubleshooting and diagnosticsCreating a diagnostic CD/DVD image Cleaning the mouseRunning diagnostics from the disc PC-Doctorfor DOSNon-opticalmouse 11.Reconnect the mouse cable to the computer Information resources Chapter 7. Getting information, help, and serviceOnline Books folder ThinkVantage Productivity CenterLenovo Welcome Access HelpSafety and Warranty Calling for service Help and serviceUsing the documentation and diagnostic programs Purchasing additional services Using other servicesLenovo United States, Inc Appendix. Notices1009 Think Place - Building One Morrisville, NC U.S.A Attention: Lenovo Director of LicensingTrademarks Television output noticeIndex A Page Page 66User Guide Page 1P P/N: 53Y9936 Part Number: 53Y9936 Printed in USA