Post beep codes | Lenovo TC A51-8122, 8131, 8124, 8138, 8123, 8137

Code	Description	Action

8603	Pointing device error	v Install a mouse.
	No mouse was detected.	Or
	No mouse was detected.	v Set the mouse option correctly
		v Set the mouse option correctly
		using the Setup Utility.
		If you cannot correct the problem,
		have the computer serviced.

POST beep codes

Another way for POST to notify you of errors is through a series of audible beeps. A beep pattern represents a numeric value and provides further information about the location of a potential problem.

The following are the most common POST beep codes that you might hear when starting your computer.

	Beep pattern	Description	Action

	1 long and 2 short	No on-screen message. Beeps	Remove and reinstall the dual
	beeps	occur before video	inline memory modules
		initialization.	(DIMMs).
			If the problem persists, have the
			computer serviced.

	1 long beep followed	External ROM failure (such as	If the problem persists, have the
	by a series of short	VGA)	If the problem persists, have the
	by a series of short	VGA)	computer serviced.
	beeps		computer serviced.
	beeps

	2 short beeps	A POST error occurred.	If you have changed the
			hardware configuration, go into
			the Setup Utility and exit to save
			setting. Otherwise refer to error
			code section to resolve error.

	1 short - 3 short - 3	No memory or no	Reinstall the memory.
	short - 1 short	configuration memory	If problem persists, replace the
			If problem persists, replace the
			memory.

Here are some general guidelines for working with POST beep codes:

vRecord any beep patterns that you hear. If you call for service, you will be asked for the beep patterns.

vIf the beep pattern is not in this book, more in-depth troubleshooting is required.

Chapter 5. Troubleshooting and diagnostics

29

Image 47

Lenovo TC A51-8122, 8131, 8124, 8138, 8123, 8137 warranty Post beep codes, Beep pattern Description Action

Contents

Quick Reference Page Quick Reference Page Contents Page Conditions that require immediate action Important safety information Service General safety guidelines Power cords and power adapters Plugs and outlets Extension cords and related devices Heat and product ventilation Batteries CD and DVD drive safety Lithium battery notice Additional safety information Laser compliance statement Modem safety information Power supply statement Xiv Additional help Xvi Glare and lighting Arranging your workspaceComfort Electrical outlets and cable lengths Air circulation Setting up your computer Phone Line Setting up your computer 1394 Finishing the software installation Turning on power Updating your antivirus software Installing other operating systemsCompleting important tasks Updating your operating system Recording your computer information Starting the Setup UtilityShutting down the computer Page Creating and using product recovery discs Recovering software To use Product Recovery discs, do the following Backup and recoveryTo create Product Recovery discs, do the following To perform a backup operation, do the following Using the rescue and recovery workspacePage Post-recovery notes Solving recovery problems Creating and using a Recovery Repair diskette Creating and using rescue media Recovering or installing device drivers Setting a rescue device in the startup sequence Getting information Getting information, help, and serviceGetting help and service Using the documentation and diagnostic programs Telephone numbers Calling for service Purchasing additional services Other servicesPage Basic troubleshooting Troubleshooting and diagnostics Symptom Action PC-Doctor for DOS Diagnostics Power supply and system board Diagnostic LEDs Running the Diagnostics diskette Running Diagnostics from the Rescue and Recovery workspaceCreating a Diagnostics diskette Code Description Action Error codes Code Description Action Beep pattern Description Action Post beep codesPage Appendix A. IBM Lotus Software Offer European Countries U. S. Or Canada Call Latin American Countries Asia Pacific Countries Page Part 1 General Terms Appendix B. Lenovo Statement of Limited WarrantyWhat this Warranty Covers What this Warranty Does not Cover What Lenovo Will Do to Correct Problems How to Obtain Warranty Service Your Additional Responsibilities Exchange of a Machine or Part Governing Law Limitation of Liability Part 2 Country-unique Terms Venezuela ParaguayPeru Uruguay CAMBODIA, INDONESIA, and Laos Asia Pacific AustraliaCambodia and Laos India PEOPLE’S Republic of China PRC JapanMalaysia NEW Zealand EUROPE, Middle EAST, Africa Emea Singapore Governing Law Arbitration The following is added under this heading Consumers European Union EU Following paragraphs are added to this section Germany EgyptFrance Ireland Hungary United Kingdom Items for Which Lenovo is Not LiableSlovakia Warranty Period Part 3 Warranty Information Types Types Types Courier or Depot Service Types of Warranty ServiceCustomer Replaceable Unit ″CRU″ Service On-site Service CRU and Customer Carry-In or Mail-In Service Customer Carry-In or Mail-In ServiceCRU and On-site Service CRU and Courier or Depot Service Country or Region Telephone Number Country or Region Telephone Number Country or Region Telephone Number Guarantee supplement for Mexico Page Appendix C. Customer Replacement Units CRUs HDD Appendix D. Notices Trademarks Television output notice Electronic emissions notices European Union EMC Directive conformance statement Industry Canada Class B emission compliance statement Canadian Department of Communications certification label Power cord notice Power cord part Number Used in these countries and regions Power cord part Number Used in these countries and regions Appendix D. Notices Page Page Part Number 41D1345