Chapter 7. Troubleshooting and diagnostics

This chapter describes some basic troubleshooting and diagnostic programs. If your computer problem is not described here, see Chapter 8, “Getting information, help, and service,” on page 61 for additional troubleshooting resources.

Basic troubleshooting

The following table provides information to help you troubleshoot your computer problem.

Symptom

Action

 

 

The computer does not start

Verify that:

when you press the power

v The power cord is plugged into the rear of the computer and into a working

button.

electrical outlet.

 

 

v If your computer has a secondary power switch on the back of the computer,

 

ensure that it is switched on.

 

v The power indicator on the front of the computer is on.

 

v The voltage is set to the correct setting for your country.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The monitor screen is blank.

Verify that:

 

v The monitor cable is securely attached to the rear of the monitor and to the

 

rear of the computer.

 

v The monitor power cord is plugged into the monitor and into a working

 

electrical outlet.

 

v The monitor is turned on and the brightness and contrast controls are set

 

correctly.

 

v The monitor signal cable is securely connected to the monitor and to the

 

monitor connector on the computer.

 

Note: If your computer has two monitor connectors, verify that your monitor is

 

connected to the one in the AGP option connector rather than the one in the rear

 

of the system board. For more information, “Connecting your computer” on page

 

4.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

The keyboard does not work.

Verify that:

The computer does not respond

v The computer is turned on.

to the keyboard.

v The monitor is turned on and the brightness and contrast controls are set

 

 

correctly.

 

v The keyboard is securely connected to the keyboard connector on the

 

computer.

 

v No keys are stuck.

 

If you cannot correct the problem, have the computer serviced. Refer to the

 

safety and warranty information that is provided with your computer for a list of

 

service and support telephone numbers.

 

 

© Lenovo 2006, 2007. Portions © IBM Corp. 2005.

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Lenovo 9278, 8972, 8980, 8970, 8976, 8982, 9276, 9266 Troubleshooting and diagnostics, Basic troubleshooting, Symptom Action
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9628, 8706 Types 8716, 9282, 9276, 8994 specifications

Lenovo has established itself as a leading player in the technology landscape, particularly in the realm of personal computing. Among its diverse offerings are the models 9649, 8986, 9278, 8992, and 8970, which cater to a variety of user needs, from everyday computing to more specialized tasks.

The Lenovo 9649 represents a robust option for business professionals. It comes equipped with powerful processing capabilities, thanks to its Intel Core i5 or i7 options. The model also features a vibrant display, providing exceptional clarity, which is crucial for presentations and data analysis. Enhanced security features, including a fingerprint reader, make it ideal for users concerned about data protection.

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The Lenovo 9278 focuses on multimedia performance, making it a great choice for creative professionals. It is equipped with a high-resolution display, superior graphics card options, and ample storage for heavy files. This model is particularly popular among gamers and graphic designers who demand picture-perfect clarity and responsiveness.

For users seeking versatility, the Lenovo 8992 is a standout. This model features a convertible design, allowing it to transition between a laptop and a tablet seamlessly. With touch capabilities and a stylus, it is perfect for note-taking and drawing, appealing to students and creative types alike. Its long battery life ensures users can go all day without needing a recharge.

Lastly, the Lenovo 8970 brings together power and affordability, making it an excellent choice for budget-conscious consumers looking for reliable performance. It boasts solid processing capabilities, a decent-sized display, and robust build quality, making it suitable for both home and office use.

In summary, Lenovo's models 9649, 8986, 9278, 8992, and 8970 showcase a range of features designed to meet diverse user requirements. Whether for business, creativity, or everyday tasks, these laptops reflect Lenovo's commitment to innovation, quality, and user satisfaction. Each model embodies the perfect blend of technology and design, catering to the evolving needs of today’s consumers.
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