PC-Doctor for Windows PE

Depending upon your machine type and model, you either have PC-Doctor for DOS or PC-Doctor for Windows PE on your Lenovo computer. The PC-Doctor for Windows PE diagnostic program is part of the Rescue and Recovery workspace. Use PC-Doctor for DOS, if you are unable to start the Windows operating system or if PC-Doctor for Windows has not been successful in isolating a possible problem.

Running diagnostics from the Rescue and Recovery workspace

You can run the PC-Doctor for Windows PE diagnostic program from the Rescue and Recovery workspace. To run diagnostics from the Rescue and Recovery workspace, use the following procedure:

1.Shut down the operating system and turn off the computer.

2.Repeatedly press and release the F11 key as you turn on the computer.

3.When you hear beeps or see a logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens.

4.From the Rescue and Recovery workspace, select Diagnose hardware.

5.The diagnostic program opens automatically. Select the diagnostic test you want to run. Press the F1 key for additional help.

6.Follow the instructions on the screen.

Note: Rescue media includes PC-Doctor for Windows PE. For more information about rescue media, see “Creating and using rescue media” on page 44.

Cleaning the mouse

This section provides instructions on how to clean your mouse. The procedure will be different depending on whether you have an optical or non-optical mouse.

Optical mouse

An optical mouse uses a light-emitting diode (LED) and an optical sensor to navigate the pointer. If the pointer on the screen does not move smoothly with the optical mouse, you might need to clean the mouse. Use the following procedure to clean the optical mouse:

1.Turn off your computer.

2.Disconnect the mouse cable from the computer.

3.Turn the mouse upside down to look at the lens.

a.If there is a smudge on the lens, gently clean the area with a plain cotton-tipped swab.

b.If there is some debris in the lens, gently blow the debris away from the area.

4.Check the surface on which you are using the mouse. If you have a very intricate picture or pattern beneath the mouse it may be difficult for the digital signal processor (DSP) to determine changes in the mouse position.

5.Reconnect the mouse cable to the computer.

6.Turn your computer back on.

Non-optical mouse

The non-optical mouse uses a ball to navigate the pointer. If the pointer on the screen does not move smoothly with the mouse, you might need to clean the mouse. Use the following procedure to clean the non-optical mouse:

Chapter 7. Troubleshooting and diagnostics 59

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Lenovo 8013, 8972, 8980, 8970, 8976, 8982, 9276 PC-Doctor for Windows PE, Cleaning the mouse, Optical mouse, Non-optical mouse

9628, 8706 Types 8716, 9282, 9276, 8994 specifications

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