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Lenovo About this manual, ThinkPad Edge 11 and E10

Models: E10

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About this manual

This manual contains service and reference information for the following ThinkPad® products:

ThinkPad Edge 11" and E10

MT 0328 and 2545

Use this manual along with the advanced diagnostic tests to troubleshoot problems.

Important:

This manual is intended only for trained service technicians who are familiar with ThinkPad products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively.

Before servicing a ThinkPad product, be sure to read all the information under Chapter 1 “Safety information” on page 1.

© Copyright Lenovo 2010, 2011

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Lenovo About this manual, ThinkPad Edge 11 and E10

Contents

ThinkPad Edge 11” and E10 Hardware Maintenance Manual Page ThinkPad Edge 11” and E10 Hardware Maintenance Manual Second Edition May Copyright Lenovo 2010 Contents Appendix A. Notices Chapter 10. Parts listiv ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 9. LocationsThinkPad Edge 11 and E10 About this manualvi ThinkPad Edge 11” and E10 Hardware Maintenance Manual General safety Chapter 1. Safety informationElectrical safety Handling devices that are sensitive to electrostatic discharge Safety inspection guideGrounding requirements Safety notices - multilingual translationsDANGER DANGER DANGER DANGER DANGER Chapter 1. Safety informationDANGER DANGER 6 ThinkPad Edge 11” and E10 Hardware Maintenance ManualChapter 1. Safety information 8 ThinkPad Edge 11” and E10 Hardware Maintenance Manual PERIGO PERIGO PERIGO PERIGO PERIGO Chapter 1. Safety informationPERIGO PERIGO 10 ThinkPad Edge 11” and E10 Hardware Maintenance ManualDANGER DANGER DANGER DANGER DANGER Chapter 1. Safety informationDANGER DANGER 12 ThinkPad Edge 11” and E10 Hardware Maintenance ManualVORSICHT VORSICHT VORSICHT VORSICHT VORSICHT Chapter 1. Safety informationVORSICHT VORSICHT 14 ThinkPad Edge 11” and E10 Hardware Maintenance ManualChapter 1. Safety information 16 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 1. Safety information 18 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 1. Safety information 20 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 1. Safety information 22 ThinkPad Edge 11” and E10 Hardware Maintenance Manual 3. Select Downloads and drivers Chapter 2. Important service informationStrategy for replacing FRUs Before replacing partsStrategy for replacing FRUs for CTO, CMV, and GAV Product definition How to use error messageStrategy for replacing a hard disk drive Important notice for replacing a system boardUsing the HMM FRU identification for CTO, CMV, and GAV productsUsing PEW Using eSupport26 ThinkPad Edge 11” and E10 Hardware Maintenance Manual When you replace FRUs, use new nylon-coated screws Chapter 3. General checkoutWhat to do first Only certified trained personnel should service the computerCheckout guide Diagnostics using PC-Doctor for DOSThe following are not covered under warranty Testing the computer The options on the test menu are as follows Windows XP Lenovo ThinkVantage ToolboxDetecting system information with PC-Doctor WindowsThe following table shows the test for each FRU FRU testsTable 1. FRU tests Voltage V dc Power system checkoutChecking the ac adapter Checking operational chargingChecking the backup battery Checking the battery packVoltage V dc If the voltage is not correct, replace the backup batteryWire If the voltage is correct, replace the system board36 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Operating System Recovery Disc one disc Chapter 4. Related service informationRestoring the factory contents by using Recovery Disc Set Service Web sitePower-on password PasswordsHard-disk password B If an SVP has been set and is known by the service technician Supervisor passwordHow to remove the power-on password How to remove the hard-disk password6. Select Master HDP Power managementScreen blank mode Sleep or standby modeSymptom-to-FRU index Hibernation modeTable 2. Numeric error codes Numeric error codesTable 2. Numeric error codes continued Table 3. Error messages Error messagesNo-beep symptoms LCD-related symptomsUndetermined problems Intermittent problemsTable 5. LCD-related symptoms i. PC Cards 4. Turn on the computer 5. Determine whether the problem has been solveda. System board b. LCD assembly 46 ThinkPad Edge 11” and E10 Hardware Maintenance ManualThe computer is on in normal mode Chapter 5. Status indicatorsTable 6. Status indicators IndicatorPower status Table 6. Status indicators continuedDescription Chapter 6. Fn key combinationsTable 7. Fn key combinations Key combinationTable 7. Fn key combinations continued Chapter 6. Fn key combinations Table 7. Fn key combinations continuedKey combination Description52 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Screw notices Chapter 7. FRU replacement noticesExternal CRU statement to customers Restoring the serial number of the system unit Retaining serial numbers3. Select 2. Read S/N data from EEPROM Reading or writing the ECA information Retaining the UUIDChapter 7. FRU replacement notices 56 ThinkPad Edge 11” and E10 Hardware Maintenance Manual DANGER Chapter 8. Removing and replacing a FRUExternal CRU statement to customers Before servicing ThinkPad Edge 11” Important notice for replacing a battery pack 1010 Battery packTable 9. Removal steps of bottom door 1020 Bottom doorFor access, remove this FRU “1010 Battery pack” on page 60 ThinkPad Edge 11” and E10 Hardware Maintenance ManualNote Applying labels to the bottom door 1030 Hard disk drive HDD Table 10. Removal steps of HDD continued Make sure that the HDD connector is attached firmlyChapter 8. Removing and replacing a FRU Table 11. Removal steps of DIMM 1040 DIMMTable 12. Removal steps of PCI Express Mini Card for wireless LAN 1050 PCI Express Mini Card for wireless LAN66 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 13. Removal steps of PCI Express Mini Card for wireless WAN 1060 PCI Express Mini Card for wireless WAN68 ThinkPad Edge 11” and E10 Hardware Maintenance Manual 1070 KeyboardTable 14. Removal steps of keyboard Chapter 8. Removing and replacing a FRU Table 14. Removal steps of keyboard continued70 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 15. Installation steps of keyboardWhen installing the keyboard, do as follows 1. Attach the keyboard connectorsChapter 8. Removing and replacing a FRU 72 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Torque StepScrew quantity Color74 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 17. Removal steps of BDC-2 1090 Bluetooth daughter card BDC-2Table 18. Removal steps of I/O board 1100 I/O board1120 System board, fan assembly, and backup battery 1110 Speaker assemblyImportant notices for handling the system board Accelerometer chip for the HDD Active Protection System CPU For Intel modelsPCH Platform Controller Hub Chapter 8. Removing and replacing a FRU For AMD modelsAccelerometer chip for the HDD Active Protection System North Bridge CPU South BridgeScrew quantity When installing80 ThinkPad Edge 11” and E10 Hardware Maintenance Manual StepDANGER When installingChapter 8. Removing and replacing a FRU For AMD models For Intel models When installingWhen installing 82 ThinkPad Edge 11” and E10 Hardware Maintenance ManualTable 22. Removal steps of LCD unit 1130 LCD unitTable 23. Removal steps of LCD unit 84 ThinkPad Edge 11” and E10 Hardware Maintenance Manual1150 DC-in cable and base cover assembly 1140 CRT board assembly with cableTable 24. Removal steps of CRT board assembly with cable Note Applying labels to the base cover Chapter 8. Removing and replacing a FRU Step 2010 LCD bezel assemblyTable 26. Removal steps of LCD bezel assembly 88 ThinkPad Edge 11” and E10 Hardware Maintenance ManualTable 27. Removal steps of integrated camera 2020 Integrated cameraFor access, remove these FRUs, in order “1010 Battery pack” on page “2010 LCD bezel assembly” on pageTable 28. Removal steps of LCD panel, hinges, and LCD cable 2030 LCD panel, hinges, and LCD cableScrew quantity When installingTable 28. Removal steps of LCD panel, hinges, and LCD cable continued StepTable 28. Removal steps of LCD panel, hinges, and LCD cable continued 92 ThinkPad Edge 11” and E10 Hardware Maintenance ManualTable 29. Removal steps of antenna kit and LCD rear cover assembly 2040 Antenna kit and LCD rear cover assembly94 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Front view Chapter 9. LocationsUniversal serial bus USB connectors Security keyhole Rear viewBottom view Combo audio jack RJ-45 Ethernet connectorExternal CRU statement to customers Chapter 10. Parts list98 ThinkPad Edge 11” and E10 Hardware Maintenance Manual OverallFRU Overall Table 30. Parts list-OverallFRU no 100 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 30. Parts list-Overall continuedFRU Overall Table 30. Parts list-Overall continuedFRU no FRU no Table 30. Parts list-Overall continued102 ThinkPad Edge 11” and E10 Hardware Maintenance Manual FRU OverallFRU Overall Table 30. Parts list-Overall continuedFRU no 104 ThinkPad Edge 11” and E10 Hardware Maintenance Manual LCD FRUsFRU LCD FRUs Table 31. Parts list-LCD FRUsFRU no 106 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 31. Parts list-LCD FRUs continuedTable 32. Parts list-Keyboard KeyboardTable 34. Parts list-3-pin ac adapters AC adaptersMiscellaneous parts Table 33. Parts list-2-pin ac adaptersTable 36. Parts list-2-pin power cords Power cordsTable 37. Parts list-3-pin power cords Windows 7 Home Premium 32 bit DVDs Recovery discs Windows 7 Home Basic 32 bit DVDsWindows 7 Home Premium 64 bit DVDs Windows 7 Professional 64 bit DVDs Table 42. Parts list-Windows 7 Starter 32 bit recovery DVDs Windows 7 Starter 32 bit DVDs0328-CTO, 3Sx, 3Tx 2545-CTO, 2Cx, 2Dx, 2Fx, 2Gx, 33x, 34x Table 43. Parts list-Common service tools Common service toolsLenovo United States, Inc 1009 Think Place - Building One Appendix A. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Trademarks Electronic emission noticesPage Part Number 75Y692501 Printed in China 1P P/N 75Y692501 75Y692501