Error messages, No-beep symptoms, LCD-related symptoms | Lenovo E10

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Lenovo E10 manual Error messages, No-beep symptoms, LCD-related symptoms

Contents

ThinkPad Edge 11” and E10 Hardware Maintenance Manual Page ThinkPad Edge 11” and E10 Hardware Maintenance Manual Second Edition May Copyright Lenovo 2010 Contents Chapter 10. Parts list iv ThinkPad Edge 11” and E10 Hardware Maintenance ManualChapter 9. Locations Appendix A. Notices About this manual ThinkPad Edge 11 and E10 vi ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 1. Safety information General safety Electrical safety Safety inspection guide Handling devices that are sensitive to electrostatic discharge Safety notices - multilingual translations Grounding requirements DANGER DANGER DANGER DANGER DANGER 6 ThinkPad Edge 11” and E10 Hardware Maintenance Manual DANGER DANGER Chapter 1. Safety information 8 ThinkPad Edge 11” and E10 Hardware Maintenance Manual PERIGO PERIGO PERIGO PERIGO PERIGO 10 ThinkPad Edge 11” and E10 Hardware Maintenance Manual PERIGO PERIGO Chapter 1. Safety information 12 ThinkPad Edge 11” and E10 Hardware Maintenance Manual VORSICHT VORSICHT VORSICHT VORSICHT VORSICHT 14 ThinkPad Edge 11” and E10 Hardware Maintenance Manual VORSICHT VORSICHT Chapter 1. Safety information 16 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 1. Safety information 18 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 1. Safety information 20 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 1. Safety information 22 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 2. Important service information Strategy for replacing FRUsBefore replacing parts 3. Select Downloads and drivers How to use error message Strategy for replacing a hard disk driveImportant notice for replacing a system board Strategy for replacing FRUs for CTO, CMV, and GAV Product definition FRU identification for CTO, CMV, and GAV products Using PEWUsing eSupport Using the HMM 26 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 3. General checkout What to do firstOnly certified trained personnel should service the computer When you replace FRUs, use new nylon-coated screws Checkout guide Diagnostics using PC-Doctor for DOSThe following are not covered under warranty Testing the computer The options on the test menu are as follows Lenovo ThinkVantage Toolbox Detecting system information with PC-DoctorWindows Windows XP The following table shows the test for each FRU FRU testsTable 1. FRU tests Power system checkout Checking the ac adapterChecking operational charging Voltage V dc Checking the battery pack Checking the backup battery Wire If the voltage is not correct, replace the backup batteryIf the voltage is correct, replace the system board 36 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 4. Related service information Restoring the factory contents by using Recovery Disc SetService Web site Operating System Recovery Disc one disc Power-on password PasswordsHard-disk password Supervisor password How to remove the power-on passwordHow to remove the hard-disk password B If an SVP has been set and is known by the service technician Power management Screen blank modeSleep or standby mode 6. Select Master HDP Symptom-to-FRU index Hibernation mode Numeric error codes Table 2. Numeric error codes Table 2. Numeric error codes continued Error messages No-beep symptomsLCD-related symptoms Table 3. Error messages Undetermined problems Intermittent problemsTable 5. LCD-related symptoms 5. Determine whether the problem has been solved a. System board b. LCD assembly46 ThinkPad Edge 11” and E10 Hardware Maintenance Manual i. PC Cards 4. Turn on the computer Chapter 5. Status indicators Table 6. Status indicatorsIndicator Meaning Table 6. Status indicators continued Power status Chapter 6. Fn key combinations Table 7. Fn key combinationsKey combination Description Table 7. Fn key combinations continued Chapter 6. Fn key combinations 52 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Screw notices Chapter 7. FRU replacement noticesExternal CRU statement to customers Restoring the serial number of the system unit Retaining serial numbers3. Select 2. Read S/N data from EEPROM Reading or writing the ECA information Retaining the UUIDChapter 7. FRU replacement notices 56 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 8. Removing and replacing a FRU DANGER Before servicing ThinkPad Edge 11” 1010 Battery pack Important notice for replacing a battery pack 1020 Bottom door For access, remove this FRU “1010 Battery pack” on page60 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 9. Removal steps of bottom door Note Applying labels to the bottom door 1030 Hard disk drive HDD Make sure that the HDD connector is attached firmly Table 10. Removal steps of HDD continued 1040 DIMM Table 11. Removal steps of DIMM 1050 PCI Express Mini Card for wireless LAN Table 12. Removal steps of PCI Express Mini Card for wireless LAN 66 ThinkPad Edge 11” and E10 Hardware Maintenance Manual 1060 PCI Express Mini Card for wireless WAN Table 13. Removal steps of PCI Express Mini Card for wireless WAN 68 ThinkPad Edge 11” and E10 Hardware Maintenance Manual 1070 KeyboardTable 14. Removal steps of keyboard Table 14. Removal steps of keyboard continued Table 15. Installation steps of keyboard When installing the keyboard, do as follows1. Attach the keyboard connectors 70 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 8. Removing and replacing a FRU 72 ThinkPad Edge 11” and E10 Hardware Maintenance Manual M2 × 2 mm, big-head, nylon-coated 74 ThinkPad Edge 11” and E10 Hardware Maintenance Manual 1090 Bluetooth daughter card BDC-2 Table 17. Removal steps of BDC-2 1100 I/O board Table 18. Removal steps of I/O board 1120 System board, fan assembly, and backup battery 1110 Speaker assemblyImportant notices for handling the system board Accelerometer chip for the HDD Active Protection System CPU For Intel modelsPCH Platform Controller Hub Accelerometer chip for the HDD Active Protection System North Bridge For AMD modelsCPU South Bridge 80 ThinkPad Edge 11” and E10 Hardware Maintenance Manual DANGER 82 ThinkPad Edge 11” and E10 Hardware Maintenance Manual For AMD models For Intel models 1130 LCD unit Table 22. Removal steps of LCD unit 84 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 23. Removal steps of LCD unit 1150 DC-in cable and base cover assembly 1140 CRT board assembly with cableTable 24. Removal steps of CRT board assembly with cable Note Applying labels to the base cover Chapter 8. Removing and replacing a FRU 2010 LCD bezel assembly Table 26. Removal steps of LCD bezel assembly88 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Step 2020 Integrated camera For access, remove these FRUs, in order “1010 Battery pack” on page“2010 LCD bezel assembly” on page Table 27. Removal steps of integrated camera 2030 LCD panel, hinges, and LCD cable Table 28. Removal steps of LCD panel, hinges, and LCD cable Table 28. Removal steps of LCD panel, hinges, and LCD cable continued 92 ThinkPad Edge 11” and E10 Hardware Maintenance Manual 2040 Antenna kit and LCD rear cover assembly Table 29. Removal steps of antenna kit and LCD rear cover assembly 94 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Chapter 9. Locations Front view Rear view Bottom viewCombo audio jack RJ-45 Ethernet connector Universal serial bus USB connectors Security keyhole Chapter 10. Parts list Overall 98 ThinkPad Edge 11” and E10 Hardware Maintenance Manual FRU Overall Table 30. Parts list-OverallFRU no Table 30. Parts list-Overall continued 100 ThinkPad Edge 11” and E10 Hardware Maintenance Manual FRU Overall 102 ThinkPad Edge 11” and E10 Hardware Maintenance Manual FRU Overall LCD FRUs 104 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Table 31. Parts list-LCD FRUs FRU LCD FRUs Table 31. Parts list-LCD FRUs continued 106 ThinkPad Edge 11” and E10 Hardware Maintenance Manual Keyboard Table 32. Parts list-Keyboard AC adapters Miscellaneous partsTable 33. Parts list-2-pin ac adapters Table 34. Parts list-3-pin ac adapters Table 36. Parts list-2-pin power cords Power cordsTable 37. Parts list-3-pin power cords Recovery discs Windows 7 Home Basic 32 bit DVDs Windows 7 Home Premium 32 bit DVDs Windows 7 Home Premium 64 bit DVDs Windows 7 Professional 64 bit DVDs Table 42. Parts list-Windows 7 Starter 32 bit recovery DVDs Windows 7 Starter 32 bit DVDs0328-CTO, 3Sx, 3Tx 2545-CTO, 2Cx, 2Dx, 2Fx, 2Gx, 33x, 34x Common service tools Table 43. Parts list-Common service tools Lenovo United States, Inc 1009 Think Place - Building One Appendix A. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Electronic emission notices TrademarksPage 75Y692501 Part Number 75Y692501 Printed in China 1P P/N 75Y692501