Strategy for replacing a hard disk drive

Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk to be lost. Be sure that the customer has a current backup of the data before doing this task.

Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

Important notice for replacing a system board

Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction.

Attention: When handling a system board:

•Do not drop a system board or apply any excessive force to it.

•Avoid rough handling of any kind.

•Avoid bending a system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset.

How to use error message

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing.

Strategy for replacing FRUs for CTO, CMV, and GAV

Product definition

Dynamic Configure To Order (CTO)

This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).

Custom Model Variant (CMV)

This is a unique configuration that has been negotiated between Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering. Therefore, it is NOT generally announced.

•The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15).

•The PEW record is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).

•eSupport will show both the CTO and CMV machine type models (Example: 1829-CTO and 1829-W15 will be found on the eSupport site.)

•The HMM will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Again, CMVs are custom models and are not found in the HMM.

General Announce Variant (GAV)

This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model = a “fixed part number”, not

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Lenovo EDGE 13, E31, E30 manual Strategy for replacing a hard disk drive, Important notice for replacing a system board
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EDGE 13, E30, E31 specifications

The Lenovo E30, EDGE 13, and E31 are part of Lenovo's well-regarded ThinkPad and Edge series, designed to provide users with versatility, performance, and efficiency. Each model caters to different user needs while maintaining a high standard of build quality and functionality.

The Lenovo E30 is a compact and lightweight business laptop that combines portability with powerful performance. It typically features a 13.3-inch display, making it easy to carry without sacrificing usability. The E30 is equipped with Intel's Core i5 or i7 processors, offering a balance between power and battery efficiency. The laptop supports up to 8GB of RAM, ensuring smooth multitasking for business applications, and provides ample storage options with HDD or SSD configurations available. The integrated graphics chip allows for casual gaming and efficient media playback, while its robust security features, including a fingerprint reader and Trusted Platform Module (TPM), safeguard sensitive information.

Moving to the Lenovo EDGE 13, this model features an ergonomic design and a chiclet keyboard that enhances typing comfort during long working hours. Its 13-inch display boasts vibrant visuals, suitable for both professional presentations and media consumption. The EDGE 13 is also powered by Intel Core processors and can be configured with up to 8GB of RAM, enabling users to run demanding applications seamlessly. Its dedicated graphics option may appeal to users who require enhanced performance for graphic design or gaming. Furthermore, connectivity options are plentiful, including USB 3.0 ports and HDMI output, making it easy to connect peripherals and external displays.

The Lenovo E31 is the larger counterpart in the series, featuring a 14-inch or 15-inch display that is ideal for users who prefer a more extensive screen for their tasks. This model is designed for productivity and collaborative work, with its ample screen real estate facilitating multitasking. Like its predecessors, the E31 is equipped with the latest Intel processors, ensuring it meets the demands of various software applications. The robust build quality is complemented by a spill-resistant keyboard, making it suitable for environmental challenges often faced in business settings. Lenovo emphasizes battery longevity in the E31, which allows users to work longer without needing a recharge.

All three models—E30, EDGE 13, and E31—incorporate advanced technologies such as Lenovo's RapidCharge feature for quick battery refills and enhanced cooling systems that help maintain performance levels during intense tasks. Additionally, Lenovo’s software solutions enhance productivity with tools for managing tasks and securing data.

In summary, whether opting for the portability of the E30, the stylish EDGE 13, or the expanded functionality of the E31, Lenovo offers a solid choice in the business laptop market, tailored to various user needs while ensuring reliability, performance, and security.
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