service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

For how to remove the POP, see “How to remove the hard-disk password” on page 33.

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS Setup Utility. The user must enter the SVP in order to get access to the BIOS Setup Utility and change the system configuration.

Attention: If the SVP has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.

How to remove the power-on password

To remove a POP that you have forgotten, do the following:

(A)If no SVP has been set:

1.Turn off the computer.

2.Remove the battery pack. For how to remove the battery pack, see “1010 Battery pack” on page 50.

3.Remove the backup battery. For how to remove the backup battery, see “1090 Backup battery” on page 62.

4.Turn on the computer and wait until the POST ends. After the POST ends, the password prompt does not appear. The POP has been removed.

5.Reinstall the backup battery and the battery pack.

(B)If an SVP has been set and is known by the service technician:

1.Turn on the computer.

2.When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.For models supporting the Passphrase function, press F1 while the POP icon is appearing on the screen; then enter the POP. For the other models, enter the POP.

Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to Security Password. If the Using Passphrase item is displayed in the menu, this function is available on the ThinkPad Notebook.

3.Select Security, using the cursor directional keys to move down the menu.

4.Select Password.

5.Select Power-On Password.

6.Type the current SVP in the Enter Current Password field. then leave the Enter New Password field blank, and press Enter twice.

7.In the Changes have been saved window, press Enter.

8.Press F10; then, in the Setup confirmation window, select Yes.

How to remove the hard-disk password

Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the following:

1. Turn on the computer.

Chapter 4. Related service information 33

Page 39
Image 39
Lenovo E31, E30, EDGE 13 Supervisor password, How to remove the power-on password, How to remove the hard-disk password

EDGE 13, E30, E31 specifications

The Lenovo E30, EDGE 13, and E31 are part of Lenovo's well-regarded ThinkPad and Edge series, designed to provide users with versatility, performance, and efficiency. Each model caters to different user needs while maintaining a high standard of build quality and functionality.

The Lenovo E30 is a compact and lightweight business laptop that combines portability with powerful performance. It typically features a 13.3-inch display, making it easy to carry without sacrificing usability. The E30 is equipped with Intel's Core i5 or i7 processors, offering a balance between power and battery efficiency. The laptop supports up to 8GB of RAM, ensuring smooth multitasking for business applications, and provides ample storage options with HDD or SSD configurations available. The integrated graphics chip allows for casual gaming and efficient media playback, while its robust security features, including a fingerprint reader and Trusted Platform Module (TPM), safeguard sensitive information.

Moving to the Lenovo EDGE 13, this model features an ergonomic design and a chiclet keyboard that enhances typing comfort during long working hours. Its 13-inch display boasts vibrant visuals, suitable for both professional presentations and media consumption. The EDGE 13 is also powered by Intel Core processors and can be configured with up to 8GB of RAM, enabling users to run demanding applications seamlessly. Its dedicated graphics option may appeal to users who require enhanced performance for graphic design or gaming. Furthermore, connectivity options are plentiful, including USB 3.0 ports and HDMI output, making it easy to connect peripherals and external displays.

The Lenovo E31 is the larger counterpart in the series, featuring a 14-inch or 15-inch display that is ideal for users who prefer a more extensive screen for their tasks. This model is designed for productivity and collaborative work, with its ample screen real estate facilitating multitasking. Like its predecessors, the E31 is equipped with the latest Intel processors, ensuring it meets the demands of various software applications. The robust build quality is complemented by a spill-resistant keyboard, making it suitable for environmental challenges often faced in business settings. Lenovo emphasizes battery longevity in the E31, which allows users to work longer without needing a recharge.

All three models—E30, EDGE 13, and E31—incorporate advanced technologies such as Lenovo's RapidCharge feature for quick battery refills and enhanced cooling systems that help maintain performance levels during intense tasks. Additionally, Lenovo’s software solutions enhance productivity with tools for managing tasks and securing data.

In summary, whether opting for the portability of the E30, the stylish EDGE 13, or the expanded functionality of the E31, Lenovo offers a solid choice in the business laptop market, tailored to various user needs while ensuring reliability, performance, and security.