Table 6-1 Control-panel  messages (continued)
Control panel message | Description  | Recommended action  | 
  | 
  | 
  | 
Network connection required for digital | A   | Verify the network connection. Contact the  | 
sending. Contact administrator. | configured, but a network connection is not  | network administrator.  | 
  | detected.  | 
  | 
  | 
  | 
  | 
Novell Login Required | Novell authentication has been enabled for  | Enter Novell network credentials to access  | 
  | this destination.  | the copy and fax features.  | 
  | 
  | 
  | 
Password or name is incorrect. Please | The user name or password was typed  | Retype the user name and password.  | 
enter correct login. | incorrectly.  | 
  | 
  | 
  | 
  | 
Scan failure Press Start to rescan | The scan was unsuccessful and the  | If necessary, reposition the document to  | 
  | document needs to be rescanned.  | rescan it, and then press Start.  | 
  | 
  | 
  | 
SMTP gateway not responding | The SMTP gateway has exceeded a time out  | Verify the   | 
  | value.  | |
  | 
  | network administrator.  | 
  | 
  | 
  | 
The folder you have entered is not a valid  | The folder name was entered incorrectly, or  | |
folder. | the folder does not exist.  | folder.  | 
  | 
  | 
  | 
Unable to connect | A network connection is not detected.  | Verify the network connection. Contact the  | 
  | 
  | network administrator.  | 
  | 
  | 
  | 
Unable to send | A network connection is not detected.  | Verify the network connection. Contact the  | 
  | 
  | network administrator.  | 
  | 
  | 
  | 
Unable to send fax. Please check fax | The device is unable to send a fax job.  | Contact the network administrator.  | 
configuration. | 
  | 
  | 
  | 
  | 
  | 
User name or password is incorrect. | The user name or password was typed  | Retype the user name and password.  | 
Please  | incorrectly.  | 
  | 
  | 
  | 
  | 
74 Chapter 6 Problem solving  | ENWW |