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9250C
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Close the ADF cover Problem solving
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9250C
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Troubleshooting
Specification
Default Job Options menu
Login
Use HP Web Jetadmin software
Maintenance
Network configuration
Problem solving
Reset button
Diagnostics Embedded Test
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Close the ADF cover.
76 Chapter 6 Problem solving
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Contents
Page
Page
HP 9250C Digital Sender
Copyright information
Trademark Credits
Table of contents
Use device features
Problem solving
Index
Device basics
Where to get more information
Feature Description For more information
Device information
Features
Mode Dots per inch dpi Speed ipm, A4 Speed ipm, letter
Performance
ADF performance
Duty cycle
Device software
Digital-sender software
Network components used for digital-sending
Component Description
Paper handling
Device parts
4214 456
Device parts
Space requirements
Control panel
Reset button
Use the control panel
Control-panel layout
Data light
Home screen
Buttons on the touchscreen
Control-panel help system
Control-panel help system on
Navigate the Administration menu
Information menu
Menu item Sub-menu item Values Description
Default Job Options menu
Default Options for Originals
Image Adjustment
Menu item Values Description
Default E-mail Options
Document File Type Choose the file format for the e-mail
Default Send to Folder Options
150 DPI default Smaller files 200
300
400
Time/Scheduling menu
Sleep mode Disable
Use Sleep Delay default
Management menu
Initial Setup menu
Networking and I/O
Menu item Sub-menu item Values and Description
Manual Settings
Default IP
IPV6 Settings Enable
Dhcp Release
Manual Settings Use the Manual Settings menu to
Diagnostics Embedded Test
DHCPV6 Policy
Proxy Server
LAN HW Test
Http Test
Snmp Test
Select All Tests
Ping Test
Dest Type
Dest IP
Packet Size
Ping Results
Packets Sent
Packets Received
Percent Lost
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Mail Setup
Send Setup menu
Inactivity Timeout
Device Behavior menu
Language
Keyboard Layout
Troubleshooting menu
Resets menu
Service menu
Connectivity
Novell NetWare support
Network configuration
Configure TCP/IPv4 parameters
Set the subnet mask
Configure TCP/IPv6 parameters
HP Jetdirect EIO print servers
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Use device features
Load media
Load media on the scanner glass
Load the automatic document feeder ADF
Load media
Use the keyboard
Change settings for the current job
Basic send information
Log
Button Description
Cancel send
Configure the device to send e-mail
Configure e-mail server settings
Supported protocols
Test the Smtp settings
Find gateways
Send an e-mail
Use the Send E-mail screen
Send a document
Use the auto-complete function
Use the address book
Use the local address book
Scan to a folder
Scan to a workflow destination
Send a digital fax
Manage and maintain the device
Description How to view
Configuration
Use information pages
Usage
Open the embedded Web server by using a network connection
Use the embedded Web server
Embedded Web server sections
Tab or section Options
Digital Sending tab
Networking tab
Other links
Use HP Web Jetadmin software
Network authentication
Restrict software access
Controlling digital-sending security
Secure e-mail
Replace the ADF Maintenance Kit
Replace supplies and parts
Replace the mylar sheet
Touch Reset Supplies Touch New Document Feeder Kit
Clean the device
Clean the exterior
Clean the glass
Clean the touchscreen
Clean the ADF rollers
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Upgrade the firmware
Determine the current level of firmware
Download new firmware from the HP Web site
Upgrade the firmware
Use a USB connection to upgrade the device firmware
Use HP Web Jetadmin to upgrade the firmware
Upgrade the HP Jetdirect Inside firmware
Touch Troubleshooting
Calibrate the scanner
Problem solving
Sources for information about problems
Resolve problems. See Troubleshooting menu on
Sender. See Use HP Web Jetadmin software on page 56 for
Source Description
Control-panel messages
Control-panel message types
Resolve control-panel messages
Message type Description
Error To continue turn off then on
Xxxx Error To continue turn off then
8X.YYYY EIO Error To continue turn off
Access denied menus locked
Authentication Required
Authentication Required To Use This
Feature
Digital send communication error
Sending. Contact administrator
Novell Login Required
Password or name is incorrect. Please
Enter correct login
Jams
Avoid jams
Clear jams
Close the ADF cover Problem solving
Solve e-mail problems
Validate the e-mail server Smtp gateway address
Validate the Ldap gateway address
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Service and support
Hewlett-Packard limited warranty statement
Appendix a Service and support
Customer self repair warranty service
Hewlett-Packard limited warranty statement for software
Availability of support and service
HP maintenance agreements
Next-Day Onsite Service
Specifications
Physical specifications
Electrical specifications
Power consumption specifications
Height Depth Width Weight
Environmental specifications
Sound Power Level Declared per ISO 9296
Acoustic emissions
Recommended Operating Storage
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Regulatory information
FCC regulations
Environmental Product Stewardship program
Material Safety Data Sheet Msds For more information
Conforms to the following Product Specifications
Declaration of conformity
Declaration of Conformity
Supplementary Information
Country-/region-specific safety statements
Canadian DOC regulations
Vcci statement Japan EMI statement Korea
Index
ADF
FTP
RFU
Windows 2000 fax Index
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