Troubleshooting menu

NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default.

Menu item

Sub-menu item

Values

Description

 

 

 

 

Event Log

 

Show (button)

Use this features to view such device events as errors

 

 

 

or a calibration.

 

 

 

 

Calibrate Scanner

 

Calibrate (button)

Use this feature to compensate for offsets in the

 

 

 

scanner imaging system (carriage head) for ADF and

 

 

 

flatbed scans.

 

 

 

You might need to calibrate the scanner if it is not

 

 

 

capturing the correct sections of scanned documents.

 

 

 

 

Scanner Tests

Lower Lamp

 

Service technicians should use this sub-menu to

 

Sensors

 

diagnose potential problems with the device scanner.

 

 

 

 

ADF Input Motor

 

 

 

ADF Input Reverse

 

 

 

Flatbed Motor

 

 

 

ADF Read Motor Reverse

 

 

 

ADF Duplex Solenoid

 

 

 

ADF LED Indicator

 

 

 

 

 

 

Control Panel

LEDs

 

Use this feature to make sure the components of the

 

 

 

control panel are functioning correctly.

 

Display

 

 

 

 

 

 

 

 

 

Buttons

 

 

 

 

 

 

 

Touchscreen

 

 

 

 

 

 

Resets menu

Menu item

Values

Description

 

 

 

Clear Local Address Book

Clear (button)

Use this feature to clear all addresses from the address books that

 

 

are stored on the device.

 

 

 

Restore Factory Settings

Restore (button)

Use this feature to restore all device settings to their factory defaults.

 

 

 

Reset Supplies

New Document Feeder Kit (Yes/

Use this feature to notify the device that a new document feeder kit

 

No)

has been installed.

 

 

 

Service menu

The Service menu is locked and requires a PIN for access. This menu is intended for use by authorized service personnel.

30 Chapter 2 Control panel

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Gateway 9250C manual Troubleshooting menu, Resets menu, Service menu