
–Theacpoweradapterisconnectedtothecomputerandthepowercordispluggedintoaworking
electricaloutlet.
–Thecomputeristurnedon.(Turnthepowerswitchonagainforconrmation.)
Ifapower-onpasswordisset:
–Pressanykeytodisplaythepromptforthepower-onpassword.Ifthebrightnesslevelofthescreenis
low,increaseitbypressingtheHome.
–TypethecorrectpasswordandpressEnter(refertoPower-onpassword).
Iftheseitemsareproperlyset,andthescreenremainsblank,havethecomputerserviced.
•Problem:WhenIturnonthemachine,onlyawhitecursorappearsonablankscreen.
Solution:Ifyouhavemodiedapartitiononyourharddiskdrivebyusingapartitionsoftware,information
aboutthatpartition,orthemasterbootrecordmayhavebeendestroyed.
1.T urnoffthecomputer,andthenturnitonagain.
2.Ifyoustillseeonlythecursoronthescreen,dothefollowing:
–Ifyouhaveusedthepartitionsoftware,examinethepartitionontheharddiskdrivebyusingthe
software,andrecoverthepartitionifrequired.
–UseeithertheRescueandRecoveryworkspaceortherecoverydiscstorestorethesystemto
thefactorystate.Fordetailsaboutrestoringthesystemtothefactorystate,see“Creatingand
usingrecoverymedia”onpage69.
Iftheproblempersists,havethecomputerserviced.
•Problem:Myscreengoesblankwhilethecomputerison.
Solution:Yourscreensaverorpowermanagementmaybeenabled.Doeitherofthefollowing:
–TouchtheTrackPointorthetouchpad,orpressakeytoexitthescreensaver.
–Pressthepowerswitchtoresumefromsleep(standby)orhibernation.
BeeperrorsTable7.Beeperrors
ProblemSolution
Oneshortbeep,pause,threeshortbeeps,pause,three
moreshortbeeps,andoneshortbeep
Makesurethatmemorymodulesareinstalledcorrectly.If
theyare,andyoustillhearthebeeps,havethecomputer
serviced.
OnelongandtwoshortbeepsThevideofunctionhasaproblem.Havethecomputer
serviced.
FivebeepsThesystemboardhasaproblem.Havethecomputer
serviced.
MemoryproblemsPrinttheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourmemoryisnotoperatingproperly,checkthefollowingitems:
1.V erifythatthememoryisinstalledandseatedcorrectlyinyourcomputer.
Itmaybenecessarytoremovealladdedmemoriestotestthecomputerwithonlythefactory-installed
memories,andthenreinstallthememoryoneatatimetoensureaproperconnection.Forthe
procedurestoremoveandreinstallamemory,referto“Replacingmemory”onpage93.
Chapter10.Troubleshootingcomputerproblems137