•Problem:Thescreenisunr eadableordistorted.
Solution:Makesurethatthemonitorinformationiscorrect.(Refertothe“Solution”forsettingahigher
resolutionontheext ernalmonitor.)
Makesurethattheappropriatemonitortypeisselected.(Refertothe“Solution”forsettingahigher
resolutionontheext ernalmonitor.)
Makesurethatanappropriaterefreshrateisselectedbydoingthefollowing:
ForWindows7:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonit ortoanelectrical
outlet.
2.T urnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,andclickScreenresolution.
Note:Ifyourcomputercannotdetecttheexternalmonitor,clicktheDetectbutton.
4.Clicktheiconforthedesiredmonitor(theMonitor-2iconisfortheexternalmonitor).
5.ClickAdvancedSettings.
6.ClicktheMonitortab.
7.Selectthecorrectscreenrefreshrate.
ForWindowsXP:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonit ortoanelectrical
outlet.
2.T urnontheexternalmonitorandthecomputer.
3.P ressF6tochangethedisplayoutputlocationtothee xternalmonitor.
Note:AfterpressingF6,youwillneedtowaitforamomentbeforetheimageappears.
4.Right-clickonthedesktop,andclickPropertiestoopentheDisplayPropertieswindow.
5.ClicktheSettingstab.
6.ClickAdvanced.
7.ClicktheMonitortab.
8.Selectthecorrectrefreshrate.
•Problem:Wrongcharactersappearonthescreen.
Solution:Didyoufollowthecorrectprocedureininstallingtheoperatingsystemorapplicationprogram?
Ifyoudid,havetheexternalmonitorserviced.
•Problem:TheExtenddesktopfunctiondoesnotwork.
Solution:EnabletheExtenddesktopfunctionbydoingthefollowing:
ForWindows7:
1.Connecttheexternalmonitortothemonitorconnector,andthenconnectthemonit ortoanelectrical
outlet.
2.T urnontheexternalmonitorandthecomputer.
3.Right-clickonthedesktop,andclickScreenresolution.
4.ClicktheMonitor-2icon.
5.SelectExtendthesedisplaysforMultipledisplays.
6.ClicktheMonitor-1icon(fortheprimarydisplay,thecomputerdisplay).
7.SelecttheResolutionoftheprimarydisplay.
Chapter10.Troubleshootingcomputerproblems147