Chapter 5. Troubleshooting

Troubleshooting -------------------------------------------------------------------------------------------------------------

If you do not find your problem here, see Chapter 2. The following section only describes problems that might negate the need to refer to the more comprehensive information in Chapter 2.

Display problems

When I turn on the computer, nothing appears on the screen.

When I turn on the computer, only a white cursor appears on a blank screen.

My screen goes blank while the computer is on.

•If the screen is blank, make sure that:

-The battery is installed correctly.

-The AC adapter is connected to the computer and the power cord is plugged into a working electrical outlet.

-The computer power is on. (Press the power button again for confirmation.)

-The memory is installed correctly.

•If these items are properly set, and the screen remains blank, have the computer serviced.

•Restore backed-up files to your Windows environment or the entire contents of your hard disk to the original factory contents using OneKey Recovery. If you still see only the cursor on the screen, have the computer serviced.

•Your screen saver or power management may be enabled. Do one of the following to exit from the screen saver or to resume from sleep or hibernation mode:

-Touch the touchpad.

-Press any key on the keyboard.

-Press the power button.

-Press Fn+F2 to confirm whether the LCD screen has been turned off.

A Password problem

I forgot my password.

• If you forget your user password, you must take your computer to a

 

Lenovo authorized servicer or a marketing representative to have

 

the password changed.

 

• If you forget your HDD password, a Lenovo authorized servicer

 

cannot reset your password or recover data from the hard disk. You

 

must take your computer to a Lenovo authorized servicer or a

 

marketing representative to have the hard disk drive replaced. Proof

 

of purchase is required, and a fee will be charged for parts and

 

service.

 

• If you forget your supervisor password, a Lenovo authorized

 

servicer cannot reset your password. You must take your computer

 

to a Lenovo authorized servicer or a marketing representative to

 

have the system board replaced. Proof of purchase is required, and a

 

fee will be charged for parts and service.

 

 

Keyboard problems

 

 

 

A number appears when you enter

• The numeric lock function is on. To disable it, press Fn + F8.

a letter (G460).

 

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Lenovo G460 manual Display problems, Password problem, Keyboard problems
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G460 specifications

The Lenovo G460 is a versatile and reliable laptop that caters to a wide range of users, from students to professionals. Known for its balance of performance, portability, and affordability, the G460 is designed to meet the demands of everyday computing tasks with ease.

One of the standout features of the Lenovo G460 is its 14-inch display, boasting a resolution of 1366 x 768 pixels. This size strikes a perfect balance between being large enough for comfortable viewing and compact enough for easy transportation. The display is complemented by Lenovo's unique BrightVision technology, which enhances color reproduction and brightness, making it suitable for both indoor and outdoor usage.

Under the hood, the Lenovo G460 is powered by Intel’s Core i3 or Core i5 processors, offering solid performance for multitasking and productivity applications. With options for up to 8 GB of DDR3 RAM, users can run multiple applications simultaneously without experiencing noticeable lag. This is ideal for students working on projects or professionals managing multiple tasks.

Storage options vary, with traditional hard drives providing ample space for documents, media, and applications. Users can choose configurations with up to 500 GB of storage or, for those seeking faster data access speeds, a variant with a solid-state drive (SSD) is also available.

The G460 also incorporates Lenovo's OneKey Recovery feature, allowing users to easily back up data and restore the system in case of any malfunctions. This is particularly beneficial for those who prioritize data security and ease of use in their computing experience.

Connectivity options are another highlight of the Lenovo G460. It comes equipped with USB ports, an HDMI port for connecting to external displays, and a card reader for easy media transfer. Built-in Wi-Fi ensures seamless internet connectivity, while the included Ethernet port provides a reliable option for wired network access.

The laptop features a comfortable keyboard with good key travel, making typing a pleasant experience. Additionally, the touchpad is responsive and supports multi-touch gestures for easier navigation.

In summary, the Lenovo G460 is a well-rounded laptop that caters to a diverse user base. With its solid performance, practical features, and user-friendly design, it remains a popular choice for those seeking affordability without compromising on functionality. Whether for education, work, or entertainment, the G460 offers a reliable solution for everyday computing needs.
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