Chapter 5. Troubleshooting

Frequently asked questions -----------------------------------------------------------------------------------

This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo G460/G560 Setup Poster.

What safety precautions should I follow when using my computer?

See “Important safety information” on page ii of this guide.

How can I prevent problems with my computer?

See “Appendix B. Use, and care information” on page 42 of this guide. More tips can be found in Chapter 1 and 2.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.

See “Appendix D. Customer replaceable units (CRUs)” on page 55 of this guide.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 25.

How can I contact the customer support center?

See “Appendix A. Getting help and service” on page 39 of this guide.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix C. Lenovo limited warranty” on page 48.

How can I install the device drivers?

A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is pre-installed with an operating system, Lenovo provides all drivers that you need in your hard disk.

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G460 specifications

The Lenovo G460 is a versatile and reliable laptop that caters to a wide range of users, from students to professionals. Known for its balance of performance, portability, and affordability, the G460 is designed to meet the demands of everyday computing tasks with ease.

One of the standout features of the Lenovo G460 is its 14-inch display, boasting a resolution of 1366 x 768 pixels. This size strikes a perfect balance between being large enough for comfortable viewing and compact enough for easy transportation. The display is complemented by Lenovo's unique BrightVision technology, which enhances color reproduction and brightness, making it suitable for both indoor and outdoor usage.

Under the hood, the Lenovo G460 is powered by Intel’s Core i3 or Core i5 processors, offering solid performance for multitasking and productivity applications. With options for up to 8 GB of DDR3 RAM, users can run multiple applications simultaneously without experiencing noticeable lag. This is ideal for students working on projects or professionals managing multiple tasks.

Storage options vary, with traditional hard drives providing ample space for documents, media, and applications. Users can choose configurations with up to 500 GB of storage or, for those seeking faster data access speeds, a variant with a solid-state drive (SSD) is also available.

The G460 also incorporates Lenovo's OneKey Recovery feature, allowing users to easily back up data and restore the system in case of any malfunctions. This is particularly beneficial for those who prioritize data security and ease of use in their computing experience.

Connectivity options are another highlight of the Lenovo G460. It comes equipped with USB ports, an HDMI port for connecting to external displays, and a card reader for easy media transfer. Built-in Wi-Fi ensures seamless internet connectivity, while the included Ethernet port provides a reliable option for wired network access.

The laptop features a comfortable keyboard with good key travel, making typing a pleasant experience. Additionally, the touchpad is responsive and supports multi-touch gestures for easier navigation.

In summary, the Lenovo G460 is a well-rounded laptop that caters to a diverse user base. With its solid performance, practical features, and user-friendly design, it remains a popular choice for those seeking affordability without compromising on functionality. Whether for education, work, or entertainment, the G460 offers a reliable solution for everyday computing needs.
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