•backup or secure all programs and data contained in the product;

•provide the Service Provider with all system keys or passwords;

•provide the Service Provider with sufficient, free, and safe access to your facilities to perform service;

•remove all data, including confidential information, proprietary information and personal information, from the product or, if you are unable to remove any such information, modify the information to prevent its access by another party or so that it is not personal data under applicable law. The Service Provider shall not be responsible for the loss or disclosure of any data, including confidential information, proprietary information, or personal information, on a product returned or accessed for warranty service;

•remove all features, parts, options, alterations, and attachments not covered by the warranty;

•ensure that the product or part is free of any legal restrictions that prevent its replacement;

•if you are not the owner of a product or part, obtain authorization from the owner for the Service Provider to provide warranty service.

What Your Service Provider Will Do to Correct Problems

When you contact a Service Provider, you must follow the specified problem determination and resolution procedures.

The Service Provider will attempt to diagnose and resolve your problem by telephone, e-mail or remote assistance. The Service Provider may direct you to download and install designated software updates.

Some problems may be resolved with a replacement part that you install yourself called a “Customer Replaceable Unit” or “CRU.” If so, the Service Provider will ship the CRU to you for you to install.

If your problem cannot be resolved over the telephone; through the application of software updates or the installation of a CRU, the Service Provider will arrange for service under the type of warranty service designated for the product under “Part 3 - Warranty Service Information” below.

If the Service Provider determines that it is unable to repair your product, the Service Provider will replace it with one that is at least functionally equivalent.

If the Service Provider determines that it is unable to either repair or replace your product, your sole remedy under this Limited Warranty is to return the product to your place of purchase or to Lenovo for a refund of your purchase price.

Replacement Products and Parts

When warranty service involves the replacement of a product or part, the replaced product or part becomes Lenovo’s property and the replacement product or part becomes your property. Only unaltered Lenovo products and parts are eligible for replacement. The replacement product or part provided by Lenovo may not be new, but it will be in good working order and at least functionally equivalent to the original product or part. The replacement product or part shall be warranted for the balance of the period remaining on the original product.

Use of Personal Contact Information

If you obtain service under this warranty, you authorize Lenovo to store, use and process information about your warranty service and your contact information, including name, phone numbers, address, and e-mail address. Lenovo may use this information to perform service under this warranty. We may contact you to inquire about your satisfaction with our warranty service or to notify you about any product recalls or safety issues. In accomplishing these purposes, you authorize Lenovo to transfer your information to any country where we do business and to provide it to entities acting on our behalf. We may also disclose it where required by law. Lenovo’s privacy policy is available at www.lenovo.com/.

10ThinkPad GOBI 5000 Mobile Broadband User Guide

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Lenovo GOBI 5000 manual What Your Service Provider Will Do to Correct Problems, Replacement Products and Parts
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GOBI 5000 specifications

The Lenovo GOBI 5000 is a versatile mobile broadband solution designed to provide seamless connectivity for devices across various networks. Tailored for both business and consumer applications, the GOBI 5000 is especially popular in devices such as laptops, tablets, and ultrabooks, enabling users to access high-speed internet without the limitations of traditional Wi-Fi connections.

A standout feature of the Lenovo GOBI 5000 is its support for multiple mobile broadband technologies, including 3G and 4G LTE. This dual-mode capability allows users to enjoy faster data speeds where 4G is available, while still maintaining robust connectivity through 3G networks in areas with less coverage. The GOBI 5000 is compatible with GSM, HSPA, and CDMA networks, making it a highly adaptable device that can work with a variety of service providers around the globe.

The GOBI 5000 also incorporates advanced technologies to enhance its performance and usability. One of its key aspects is its built-in GPS functionality, which aids in location tracking and navigation. This makes it an ideal choice for users who rely on location-based services, whether for business logistics or personal travel.

Security is another crucial characteristic of the Lenovo GOBI 5000. It comes with integrated features that ensure encrypted communications and secure connections, protecting user data from potential threats while on the go. This is particularly important for business users who often deal with sensitive information.

The design of the Lenovo GOBI 5000 emphasizes energy efficiency and low power consumption, helping to extend battery life on devices that incorporate it. This feature is vital for mobile users who require longer usage times without frequent recharging, making it suitable for travel and remote work scenarios.

Furthermore, installation and setup of the GOBI 5000 are streamlined, allowing users to quickly connect to their mobile network. With support for various operating systems, including Windows and Linux, it caters to a broad audience, providing flexibility for different user preferences.

Overall, the Lenovo GOBI 5000 is a powerful mobile broadband module, offering flexibility, security, and advanced connectivity options. Its combination of technologies and robust features make it an essential component for any mobile device aiming to deliver a reliable internet experience in any environment.
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