Lenovo W530, T530i, 24384KU, 243858U manual Purchasing additional services, Telephone numbers

Models: 243858U 24384KU T530 T530i W530

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Telephone numbers

Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts Note: All warranted parts contain a 7-character identification in the format FRU XXXXXXX.

Identification of software problem sources

Configuration of UEFI BIOS as part of an installation or upgrade

Changes, modifications, or upgrades to device drivers

Installation and maintenance of network operating systems (NOS)

Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, have the following information available:

Machine type and model

Serial numbers of your computer, monitor, and other components, or your proof of purchase

Description of the problem

Exact wording of any error messages

Hardware and software configuration information for your system

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. The latest phone numbers are available at http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country.

For more information about these services, go to:

http://www.lenovo.com/accessories/services/index.html

Chapter 11. Getting support 159

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Lenovo W530, T530i, 24384KU, 243858U manual Purchasing additional services, Telephone numbers