If your system is installed with the Windows 7 operating system, use Rescue and Recovery workspace or the recovery discs to restore the system to the factory state.

If your system is installed with the Windows 8 operating system, use either the Remove everything and reinstall Windows function or the recovery discs to restore the system to the factory state.

If the problem persists, have the computer serviced.

Problem: My screen goes blank while the computer is on.

Solution: Your screen saver or power management might have been enabled. Do either of the following:

Touch the TrackPoint pointing device or the touch pad, or press a key to exit the screen saver.

Press the power button to resume from sleep or hibernation mode.

Beep errors

Table 8. Beep errors

Problem

Solution

 

 

One short beep, pause, three short beeps, pause, three

Ensure that memory modules are installed correctly. If

more short beeps, and one short beep

they are, and you still hear the beeps, have the computer

 

serviced.

 

 

One long and two short beeps

The video function has a problem. Have the computer

 

serviced.

 

 

Three short beeps, pause, one short beep, pause, one

PCI resource allocation failure. Power off and remove

more short beep, and three short beeps

device from ExpressCard Slot. If the beeps persist, have

 

the computer serviced.

 

 

Four cycles of four short beeps

The Security Chip has a problem. Have the computer

 

serviced.

 

 

Five short beeps

The system board has a problem. Have the computer

 

serviced.

 

 

Memory module problems

Print these instructions now and keep it with your computer for reference later.

If your memory module is not operating properly, check the following items:

1.Check for error messages during startup.

Follow the appropriate corrective actions for power-on self-test (POST) error messages.

2.Verify that the latest UEFI for your model has been installed.

3.Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed.

4.Run the Lenovo Solution Center program.

Networking problems

The following are the most common networking problems.

Ethernet problems

Problem: Your computer cannot connect to the network.

Solution: Ensure that:

– The Lenovo USB 2.0 Ethernet Adapter is connected correctly to your computer.

Chapter 8. Troubleshooting computer problems 93

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Lenovo 3444GXU, X1, 3444GZU Beep errors, Memory module problems, Networking problems, Ethernet problems, Problem Solution

I53427U180SSD, I53427U4GB, X1, 3444GXU, 3444GZU specifications

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