In the subfolder for the device, look for the executable file (a file with the extension .exe). Double-click the file, and follow the instructions on the screen.

Attention: If you need updated device drivers, do not download them from the Windows Update Web site. Obtain them from Lenovo. For more information, see “Making sure device drivers are current” on page 86.

Solving recovery problems

If you are unable to access the Rescue and Recovery workspace or the Windows environment, do one of the following:

Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 60.

Use recovery media if all other methods of recovery have failed and you need to restore the solid-state drive to the factory default settings. See “Creating and using recovery media” on page 57.

Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media, you might not have the rescue device (an internal solid-state drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first ensure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program. For detailed information on how to temporarily or permanently change the startup device sequence, see “” on page .

It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use.

Recovery overview for Windows 8 models

This section provides information about the recovery solutions provided by Lenovo on computers preinstalled with the Windows 8 operating system.

Recovery solutions for Windows 8 models

Refreshing your computer

If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.

Attention: If you refresh your computer, the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled, but all other programs will be removed.

To refresh your computer, do the following:

1.Move your cursor to the bottom right corner of the screen to bring up the charms. Click Settings

Change PC settings General.

2.In the Refresh your PC without affecting your files section, click Get started.

Resetting your computer to the factory default settings

You can reset your computer to the factory default settings. Resetting the computer will reinstall the operating system, and reinstall all the programs and settings that came with your computer.

Attention: If you reset your computer, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep.

To reset your computer, do the following:

62User Guide

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Lenovo 3444GZU Solving recovery problems, Recovery overview for Windows 8 models, Recovery solutions for Windows 8 models

I53427U180SSD, I53427U4GB, X1, 3444GXU, 3444GZU specifications

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