Important service information

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:

•• If you are instructed to replace an FRU, but the replacement does not solve the problem, reinstall the original FRU before you continue.

•• Some computers have both a processor board and a system board. If you are instructed to replace either of them, and replacing one of them does not solve the problem, reinstall that board, and then replace the other one.

•• If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs one by one to see if the symptoms change. Replace only the FRU that changed the symptoms.

Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.

Strategy for replacing a hard disk drive

Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk to be lost. Make sure that the customer has a current backup of the data before performing this action.

Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

Important notice for replacing a system board

Some components mounted on a system board are very sensitive. Improper handling can cause damage to those components, and may cause a system malfunction.

Attention: When handling a system board:

•• Do not drop the system board or apply any excessive force to it.

•• Avoid rough handling of any kind.

•• Avoid bending the system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset.

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Lenovo P500, Z500 manual Strategy for replacing a hard disk drive, Important notice for replacing a system board
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P500, Z500 specifications

The Lenovo Z500 and P500 laptops are part of Lenovo's well-received lineup, offering a balance of performance and stylish design tailored for a diverse range of users. The Z500 is particularly noted for its sleek appearance and robust multimedia performance, appealing to students and professionals alike, while the P500 is oriented toward power users who need extra functionality and performance.

The Lenovo Z500 features a 15.6-inch display available in both conventional HD and Full HD resolutions, providing vivid colors and sharp image quality. It is equipped with Intel's fourth-generation Core i7 processor, delivering impressive speed for multitasking and demanding applications. The Z500 also incorporates integrated Intel HD graphics, making it a great choice for casual gaming and media consumption. Its design includes a backlit keyboard, enhancing usability in low-light environments, which is especially beneficial for late-night study sessions or presentations.

An integral aspect of the Z500 is its audio capabilities, featuring Dolby Home Theater technology that enriches the acoustic experience, perfect for movies or music. The laptop offers various storage options, including traditional hard drives and hybrid solutions combining SSDs for quicker boot times and faster data access. Coupled with up to 16GB of RAM, users can expect smooth performance even when running several applications concurrently.

On the other hand, the Lenovo P500 is designed for professionals who require powerful computing capabilities. It comes with similar display options but emphasizes performance with a focus on workstation-class graphics, making it suitable for intense graphic design work, video editing, and other resource-intensive tasks. The P500 typically comes with more connectivity options, including multiple USB ports, HDMI output, and an Ethernet jack, facilitating versatile connections to various peripherals and networks.

Security is another focal point in the P500, featuring options for fingerprint readers and additional encryption technologies to protect sensitive information. With its robust build quality and advanced thermal management system, the P500 ensures durability while maintaining optimal performance during demanding workloads.

In conclusion, both the Lenovo Z500 and P500 cater to distinct segments of the market, with the Z500 leaning towards multimedia and everyday tasks, while the P500 is tailored for professional use, ensuring that Lenovo continues to meet the diverse needs of its customers. Each model offers a blend of aesthetics, power, and essential features, making them competitive options in the laptop arena.
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