TROUBLE SHOOTING

PROBLEMS

 

CHECK

 

 

 

 

The Caller ID unit will not function until you have sub-

The Caller ID display does not

scribed the Caller ID service from your local telephone

company. Call your local telephone company to have

show the caller’s information

Call Waiting Caller ID service installed on your phone

 

 

 

 

 

 

 

 

line. Check your phone line connections. Also, fresh

 

 

 

 

batteries MUST be installed. Make sure all your phone

 

 

 

 

line connections are secure and corrected.

 

 

 

 

If it is a private call or a blocked call, the caller’s name

 

 

 

 

and/or phone number will not appear on the display.

 

 

 

 

(You will see time & date of call plus some dashes or the

 

 

 

 

words “ OUT OF AREA ” or “ PRIVATE CALL”.)

 

 

 

 

 

No dial tone

 

 

Is any plug disconnected from the modular phone

 

 

plug?

 

 

 

 

Is any jack improperly wired? Use another phone to

 

 

 

 

test the jack.

 

 

 

 

 

Phone does not work

 

Are all cords connected properly? Are all 4 “AA” bat-

 

teries installed? Make sure they are installed accord-

 

 

 

 

ing to the polarity shown.

 

 

 

 

 

 

Phone does not ring

 

RINGER switch may be set to OFF?

 

Slide the switch to ON position.

 

 

 

 

Cannot dial

 

 

Check the TONE/PULSE switch setting.

 

 

You may only have PULSE service. Set the TONE/

 

 

 

 

PULSE switch to PULSE position.

Display

showing erroneous

Reset the phone. Make sure the phone has hung up,

 

use a pointed object like a straightened paper clip and

figures OR

 

 

stick it into the small hole on the bottom of the phone

No dial tone or low dial tone OR

(marked RESET) for 2 seconds. The display will be-

Can not dial out

 

come blank for about one second, then resume to

 

 

 

 

the previous display.

Cannot

store

numbers

into

No batteries are installed or batteries are weak or

 

memory

 

 

 

installed up-side-down.

Caller ID does not work

 

Make sure the Caller ID service is active.

 

Check if the phone is connected to a working wall jack.

 

 

 

 

 

 

 

 

Check if all line cord connections are correct and secure.

The Caller ID display gets dim

Reset the contrast level of the LCD display.

 

Or is blank

 

 

Check if batteries are properly installed.

 

 

 

 

Check if you have received the first Caller ID record.

 

 

 

 

If you have received the first Caller ID record, your

 

 

 

 

batteries may be weak.

Static noise on line or cannot hear

Make sure the handset cords connected properly. Or,

calling party or calling party cannot

replace the COILED HANDSET CORD. Any phone store

hear you

 

 

 

has these cords in different lengths. After some time the

 

 

 

 

cord may have become overstretched or damaged.

REDIAL does not work

 

Check if shows in the display. Since the REDIAL/PAUSE

 

button has combined function (pause function), the phone

 

 

 

 

 

 

 

 

may have been paused. Just press the HOOK switch.

 

 

 

 

Feedback or

squealing

when

Volume is too high. educe the SPEAKERPHONE

using SPEAKERPHONE

 

VOLUME control setting.

NOTE: This phone will also work on regular (not Call Waiting) Caller ID service or if you don’t like Caller ID service, you may use this as a regular telephone.

16IB-PH559(9803C)-WM-E-042602

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Lenoxx Electronics PH559 operating instructions Trouble Shooting