Troubleshooting

Performance problems often result from little things you can fix without tools. Please read through “Before calling for assistance . . .” below before calling for service on your appliance.

Before calling for assistance . . .

Listed in this chart are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem.

PROBLEM

Your refrigerator will not operate

The lights do not work

The optional ice maker does not work

Unfamiliar sounds or a rattling/ jingling noise

There is water in the defrost pan

The motor seems to run too much

CHECK THE FOLLOWING

Is the power supply cord firmly plugged into a live circuit with proper voltage?

Has a household fuse or circuit breaker blown/tripped?

Is the Refrigerator Control set to the OFF position?

Is the power supply cord firmly plugged into a live circuit with proper voltage?

Has a household fuse or circuit breaker blown/tripped?

Is a bulb burned out?

Is the freezer cold enough to make ice? It could take overnight for the freezer to reach the proper temperature.

Is the ON/OFF lever in the ON (down) position? (See page 8.)

Is the water valve turned on?

Does the water line have a clog or leak?

Is something on top of or behind the refrigerator?

Some new sounds are normal. See “Understanding the sounds you may hear” on page 12.

This is normal on hot, muggy days. Make sure the refrigerator is level so the pan does not overflow.

Are the condenser coils ditty?

Has the door been opened often? Has a large amount of food been added at one time? The motor naturally runs longer if these things happen.

Is the room hot? If the room is too warm, the motor runs longer to keep the unit cool.

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Whirlpool ET14HJXDN01 Troubleshooting, Before calling for assistance, Lights do not work Optional ice maker does not work

ET14HJXDN01 specifications

The Whirlpool ET14HJXDN01 is a reliable top-freezer refrigerator that combines functionality, efficiency, and style to meet your cooling needs. This model is known for its ample storage space and user-friendly features, making it an ideal choice for families and individuals alike.

One of the standout features of the ET14HJXDN01 is its generous storage capacity. With a total volume of approximately 14.3 cubic feet, it provides plenty of room for fresh groceries, frozen foods, and beverages. The top-freezer design allows for easy access to frequently used items, while the dedicated freezer compartment keeps frozen foods organized and within reach.

The refrigerator is equipped with adjustable shelves, which offer flexible storage options. These shelves can be repositioned to accommodate taller items or removed entirely when needed. Additionally, the refrigerator features a full-width crisper drawer that helps keep fruits and vegetables fresh for longer periods, preserving their flavor and nutritional value.

One of the key technologies incorporated into the ET14HJXDN01 is the Adaptive Defrost system. This innovative feature optimizes the defrost cycle based on the refrigerator’s usage, ensuring that it runs efficiently while preventing excessive frost buildup in the freezer. This results in more consistent cooling performance and improved energy efficiency.

Energy efficiency is another notable characteristic of the Whirlpool ET14HJXDN01. It is designed to meet energy-saving guidelines, making it an eco-friendly choice. The Energy Star certification means that this refrigerator operates with lower energy consumption, which not only reduces your utility bills but also helps in minimizing environmental impact.

For added convenience, the ET14HJXDN01 comes with a reversible door that allows you to customize the door swing to fit your kitchen layout. This versatility ensures that the refrigerator can be positioned in various spaces while maintaining ease of access.

In terms of design, the Whirlpool ET14HJXDN01 features a sleek and modern appearance with a textured finish that resists fingerprints and smudges. The simple, intuitive controls make it easy to adjust temperatures and settings, ensuring an optimal storage environment for all types of food.

Overall, the Whirlpool ET14HJXDN01 is a dependable refrigerator that brings together practical features, efficient technologies, and a stylish design. It is an excellent choice for those seeking a combination of performance and elegance in their kitchen appliance.