Whirlpool ET14HJXDN01 Requesting Assistance or Service, For assistance or service in the U.S.A

Requesting Assistance or Service

Before calling for assistance or service, please check “Troubleshooting” on page 16. It may save you the cost of a service call. If you still need help, follow the instructions below.

For assistance or service in the U.S.A.:

1. If you need assistance* . . .

Call	Whirlpool	Consumer Assistance
Center telephone number. Dial toll-free			w
from	anywhere	in the U.S.A.:
	l-800-253-1 301		Ea
and talk with one of our trained consultants.

The consuttant can instruci you in how to obtain satisfac- tory operation from your appliance or, if service is neces- sary, recommend a qualified service company in your area.

If you prefer, write to:

Mr. William Clark

Consumer Assistance Representative Whirlpool Corporation

2000 North M-63

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

2. If you need service* . . .

Whirlpool has a nationwide network

of authorized Whirlpool service

companies. Whirlpool service technicians %RlKE are trained to fulfill the product warranty

and provide after-warranty service, any- El

where in the United States. To locate the authorized Whirlpool service company in your area, call our Con- sumer Assistance Centertelephone number (see Step 1) or look in your telephone directory Yellow Pages under:

‘APHMNCE4DUSEHDlD-			*wAsHIN	YAcwNEs	L
MAJOR, SERVlCE & REPAIR			DRYER% SERVICE L REPNIR
-SW whlrlpcd ARpnm.ca 01			-sMWhlllpoolAppbnmor
Autlmdmd	whlrlpod	serbb	Arnhorlzd	whlllpd	SoMm
(Enmp*:xM	Smke	co.)	(~x-vz	smka	co.)

3.If you need FSP.

replacement parts . . .

FSP is a registered trademark of Whirlpool Corpora- tion for quality parts. Look for this symbol of quality whenever you need a replacement part for your

Whir-appliance. FSP replacement parts will fit right and work right, because they are made to the

same exacting specifiitions used to build every new Whirlpool appliance.

To locate FSP replacement parts in your area, refer to Step 2 or call the Whirlpool Consumer Assistance Center number in Step 1.

4.If you are not satisfied with how the problem was solved . . .

l Contact the Major Appliance Consumer Action Panel (MACAP). MACAP is a group of independent con- sumer experts that voices consumer views at the highest levels of the major appliance industry.

l Contact MACAP only when the dealer, authorized servicer, and Whirlpool have failed to resolve your problem.

Major Appliance Consumer Action Panel 20 North Wacker Drive

Chiigo, IL 60606

l MACAP will in turn inform us of your action.

‘When asklng for help or service:

Please provide a detailed description of the problem, your appliance’s complete model and serial numbers, and the purchase date. (See page 1.) This information will help us respond properly to your request.