5bin mailbox...................... ................................................................... ...................................................... ...183
Output options..................................................... ............................................................ ...............................183
Memory card .............................................................. ...................................................... ..............................184
Flash memory card ..................................................... ......................................................... ...........................184
Hard disk with adapter ............................................... ............................................................ ........................184
Internal Solutions Port............... ................................................................... .................................................. 184

Solving paper feed problems.................... ........................................ ........................................ .............184

Paper frequently jams....................................................... ...................................................... ........................184
Paper jam message remains after jam is cleared ................................. .......................................................... 185
Page that jammed does not reprint after you clear the jam ........................................... ...............................185

Solving print quality problems........... .............................. .............................. .......................... .............185

Isolating print quality problems.................... .................................................................... ..............................18 5
Blank pages......................... .................................................................. ...................................................... ....186
Clipped images.............................................. ................................................................... ............................... 186
Ghost images.. ................................................................... ..................................................... ........................187
Gray background.................................................. .............................................................. .............................187
Incorrect margins........................................... ................................................................... .............................. 187
Paper curl................................................ .................................................................. ...................................... 188
Print irregularities..................... ................................................................... ................................................... 188
Print is too dark .................................................... .......................................................... ................................18 9
Print is too light..................................................... ........................................................ ..................................19 0
Repeating defects............... .................................................................. ...................................................... ....191
Skewed print.............................. ................................................................... .................................................. 191
Solid black or white streaks ............................................................ ............................................... .................192
Solid color pages....................... .................................................................... ............................................... ...192
Streaked horizontal lines .......................................................... ............................................................ ..........193
Streaked vertical lines................................... .................................................................... ..............................19 4
Toner fog or background shading appears on the page ........................................... ...................................... 194
Toner rubs off........ ................................................................... ..................................................... .................195
Toner specks....................... ................................................................... ..................................................... ....195
Transparency print quality is poor.......... ................................................................... ..................................... 196

Contacting Customer Support............ .................................... .................................... ...........................1 96

Notices.....................................................................................................197

Product information...................... .................................... ..................................... .............................. .197

Edition notice...................... ................................. ................................. .......................... ......................197

Power consumption..................... ................................ ................................. ........................... .............202

Index........................................................................................................213
Contents 7