Users Guide
September
Contents
Loading paper and specialty media
Minimizing your printers environmental impact
Paper and specialty media guide
Understanding printer menus
Supported paper types and weights
Printing
Supported flash drives and file types
102
Settings menu
100
103
Maintaining the printer
Administrative support
Securing the memory before moving the printer 149
Clearing jams
Troubleshooting 176
183
181
182
184
189
Solving printing problems
Solving option problems
190
Index 230
Safety information
Safety information
Safety information
Finding information about the printer
Learning about the printer
Thank you for choosing this printer
Learning about the printer
Selecting a location for the printer
Other countries and regions -See the printed
Printer configurations
Multipurpose feeder
Understanding the printer control panel
Description
Description Sleep Enables Sleep Mode or Hibernate Mode
Learning about the printer
Understanding the home screen
Understanding the home screen
Understanding the home screen
Touch
Sample touch screen
Using the touch-screen buttons
Touch Search Held Jobs Search current held jobs
Other touch-screen buttons
Understanding the home screen
Features
Feature Description
Setting up and using the home screen applications
Setting up and using the home screen applications
Accessing the Embedded Web Server
Showing or hiding icons on the home screen
Background and Idle Screen
Eco‑Settings
To configure Forms and Favorites, do the following
Forms and Favorites
Showroom
Click Configure Export
Remote Operator Panel
Importing a configuration
Click Configure Import
Additional printer setup
Additional printer setup
Installing internal options
Available internal options
Using the security lock feature
Accessing the system board
Hard disk connector
Page
Installing a memory card
Notch
Ridge
Metal pins
Installing a flash memory or firmware card
Plastic pins
Push the card firmly into place
Installing an Internal Solutions Port
Page
Page
Page
Installing a printer hard disk
Additional printer setup Reattach the system board cover
Page
Page
Page
Additional printer setup Reattach the system board cover
Removing a printer hard disk
Order of installation
Installing optional trays
Supported finishing features
Standard bin
Standard bin
Finisher bin
Finisher bin
Executive Folio
Attaching cables
Legal Letter Statement Universal Envelopes any size Oficio
Reports Menu Settings
Verifying printer setup
Printing a menu settings
Ethernet port
Installing the printer software
Setting up the printer software
Printing a network setup
Reports Network Setup
Updating available options in the printer driver
Setting up wireless printing
Double‑click Printer Setup Utility or Print Center
Mac OS X version 10.5 or later
Installing the printer on a wireless network Windows
Insert the Software and Documentation CD
Installing the printer on a wireless network Macintosh
Prepare to configure the printer
Access the AirPort options
Enter the printer information
From the Finder, navigate to Applications Utilities
Installing the printer on a wired network
Click Default Browser tab More Printers
Mac OS X version
Mac OS X version 10.5 or later
Select Ethernet connection, and then click Continue
Mac OS X version 10.4 or earlier
Click Properties Ports tab
Setting up serial printing
Click the Default Browser tab More Printers
Click Continue
Click Advanced Options Custom Install
Click Properties
Saving paper and toner
Using recycled paper
Minimizing your printers environmental impact
Conserving supplies
Reducing printer noise
Using Eco‑Mode
Saving energy
Choose
Click Settings General Settings Timeouts
Adjusting Sleep Mode
Using Hibernate Mode
Settings General Settings Timeouts Sleep Mode
Click Settings General Settings
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Recycling
Recycling Lexmark packaging
Recycling Lexmark products
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
Page
Page
Loading the 2000‑sheet high‑capacity feeder
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Linking and unlinking trays
Linking trays
Unlinking trays
Paper Menu Bin Setup
Click Settings Paper Menu Custom Name type a name Submit
Linking exit bins
Assigning a custom paper type name
Configuring a custom name
Paper Menu Paper Size/Type
Paper guidelines
Paper characteristics
Paper and specialty media guide
Paper and specialty media guide
Selecting paper
Unacceptable paper
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Storing paper
Supported paper sizes, types, and weights
Supported paper sizes
Supported paper types and weights
Paper and specialty media guide
Printing a document
Adjusting toner darkness
Printing
Printing a document
Printing from a flash drive
Click Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness setting Click Submit
Printing from a flash drive
Supported flash drives and file types
Flash drive File type
Tips on using envelopes
Tips on using letterhead
Tips on using transparencies
Printing specialty documents
Page
Storing print jobs in the printer
Tips on using card stock
Printing confidential and other held jobs
Print job type Description
Printing a font sample list
Printing information pages
Printing confidential and other held jobs
Print
Canceling a print job from the computer
Canceling a print job
Canceling a print job from the printer control panel
Printing a directory list
Page
Menus list
Understanding printer menus
Understanding printer menus
Supplies menu
Menu item Cyan Cartridge
Menu item
Default Source menu
Paper menu
Menu item Description
Tray x Size
Paper Size/Type menu
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Envelope Size
Manual Paper Size
Manual Paper Type
Manual Envelope Type
Substitute Size menu
Configure MP menu
Paper Texture menu
Labels Texture
Glossy Texture
Heavy Glossy Texture
Vinyl Labels Texture
Paper Weight menu
Understanding printer menus 100
Understanding printer menus 101
Paper Loading menu
Understanding printer menus 102
Heavy Loading
Custom Types menu
Understanding printer menus 103
Rough/Cotton Loading
Custom Bin Names menu
Universal Setup menu
Custom Names menu
Understanding printer menus 104
Bin Setup menu
Understanding printer menus 105
Reports menu
Reports menu
Understanding printer menus 106
Standard Network or Network x menus
Network/Ports menu
Active NIC menu
Understanding printer menus 107
Network Buffer
Standard Network Setup
Understanding printer menus 108
Job Buffering
TCP/IP menu
Network Reports menu
Network Card menu
Understanding printer menus 109
IPv6 menu
Understanding printer menus 110
Wireless menu
Understanding printer menus 111
AppleTalk menu
Understanding printer menus 112
Understanding printer menus 113
Standard USB menu
USB Buffer
ENA Address
Parallel x menu
Understanding printer menus 114
ENA Netmask
Advanced Status
Understanding printer menus 115
Parallel Buffer
Protocol
Understanding printer menus 116
Parallel Mode
Serial x menu
Honor Init
Understanding printer menus 117
Serial Buffer
Understanding printer menus 118
Smtp Setup menu
Understanding printer menus 119
Confidential Print menu
Miscellaneous Security Settings menu
Security menu
Understanding printer menus 120
Disk Wiping menu
Understanding printer menus 121
Understanding printer menus 122
Security Audit Log menu
Menu item Export Log
Set Date and Time menu
Understanding printer menus 123
Understanding printer menus 124
Settings menu
General Settings menu
Display Language
Understanding printer menus 125
Quiet Mode
Run Initial setup
Keyboard
Paper Sizes
Understanding printer menus 126
Displayed Information
Date Format
Understanding printer menus 127
Home screen customization
Time Format
Understanding printer menus 128
Timeouts
Alarms
Understanding printer menus 129
Print Recovery
Understanding printer menus 130
Understanding printer menus 131
Flash Drive menu
Menu item Copies
Understanding printer menus 132
Understanding printer menus 133
Understanding printer menus 134
Setup menu
Menu item Printer Language
Understanding printer menus 135
Job Accounting menu
Menu item Download Target
Understanding printer menus 136
Copies
Finishing menu
Understanding printer menus 137
Separator Source
Staple Job
Understanding printer menus 138
Offset Pages
Quality menu
Understanding printer menus 139
Understanding printer menus 140
Understanding printer menus 141
Spot Color Replacement
Color Adjust
Manual Color
Utilities menu
Understanding printer menus 142
PostScript menu
XPS menu
Understanding printer menus 143
PCL Emul menu
Understanding printer menus 144
Understanding printer menus 145
Tray Renumber
Html menu
Understanding printer menus 146
Image menu
Understanding printer menus 147
Help menu
Understanding printer menus 148
Erasing volatile memory
Securing the memory before moving the printer
Statement of Volatility
Securing the memory before moving the printer 149
Erasing non‑volatile memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing printer hard disk memory
Touch Back, and then Exit Config Menu
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Securing the memory before moving the printer 151
Maintaining the printer
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer 152
Storing supplies
Checking the status of supplies from a network computer
Checking the status of supplies
Ordering supplies
Ordering a print cartridge
Ordering staple cartridges
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Maintaining the printer 155
Replacing a print cartridge
Ordering a cleaning kit
Replacing supplies
Maintaining the printer 156
Page
Page
Replacing the waste toner bottle
Maintaining the printer 159 Close the front door
Moving the printer
Before moving the printer
Moving the printer to another location
Shipping the printer
Using the Embedded Web Server
Administrative support
Finding advanced networking and administrator information
Checking the virtual display
Click Settings
Setting up e‑mail alerts
Viewing reports
Administrative support 164
Restoring factory default settings
Settings General Settings Factory Defaults Restore Now
Understanding jam numbers and locations
Clearing jams
Avoiding jams
Clearing jams 165
Area Jam numbers What to do
Clearing jams 166
460‑461
Paper jam
Clearing jams 167
Paper jam under the fuser
Paper jams
Paper jam in the fuser
Clearing jams 168
Clearing jams 169
Paper jam in Tray
24x paper jam
Clearing jams 170
Paper jam in the optional trays
Clearing jams 171
460-461 paper jams
Clearing jams 173
431-454, and 456-458 paper jams
Staple jam
Press the latch to open the stapler door
Page
Page
Checking an unresponsive printer
Troubleshooting
Understanding printer messages
Change paper source to paper size paper type
Change paper source to custom string
Change paper source to custom string load orientation
Close paper transport cover
Close finisher side door
Disk problem
Close tray door
Close finisher top cover
Install envelope feeder
Error reading USB drive. Remove USB
Install bin
Insert staple cartridge
Load src with custom type name
Install Tray
Troubleshooting 180
Load src with custom string
Load Manual Feeder with custom string
Load src with type size
Load Manual Feeder with custom type name
Load Manual Feeder with paper type paper size
Reattach bin
Troubleshooting 182
Paper changes needed
Reattach bin x y
Remove paper from standard output bin
Restore held jobs?
Some held jobs were not restored
Remove paper from bin
Xx Missing or defective color cartridge
Insufficient memory to support Resource Save feature
Printer service required
Xx color cartridge part number unsupported by device
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Insufficient memory, some Held Jobs were deleted
Network x software error
Serial option x error
Standard network software error
Defective flash detected
Standard USB port disabled
Parallel port x disabled
Serial port x disabled
Standard parallel port disabled
Too many disks installed
Configuration change, some held jobs were not restored
Input config error
Too many flash options installed
Remove defective disk
Too many trays attached
Incompatible output bin
Disk full
Xx Waste toner bottle nearly full
Xx Replace fuser
Xx Fuser missing
Xx Replace waste toner bottle
Xx color cartridge low
Solving printing problems
Emulation error, load emulation option
Xx Color cartridge very low
Error message about reading USB drive appears
Print jobs do not print
Confidential and other held jobs do not print
Print job takes longer than expected
Tray linking does not work
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Large jobs do not collate
An application error has occurred
Solving home screen applications problems
Solving option problems
Unexpected page breaks
Paper tray problems
Sheet drawer problems
Cannot detect flash memory card
Internal Solutions Port does not operate correctly
Cannot detect printer hard disk
Memory card
Solving paper feed problems
Internal print server does not operate correctly
USB/parallel interface card does not operate correctly
Jammed pages are not reprinted
Solving print quality problems
Paper jam message remains after jam is cleared
Printer is printing blank pages
Clipped images
Check the Paper Size Setting
Characters have jagged or uneven edges
Make Sure the Toner or Print Cartridge is not LOW on Toner
Fine horizontal lines appear on color pages
Troubleshooting 201
Check the Paper Type and Weight Settings
Shadow images appear on prints
Incorrect margins
Troubleshooting 202
Gray background on prints
Make Sure There is no Worn or Defective Print Cartridge
Make Sure There is no Defective Print Cartridge
Paper curl
Print irregularities
Make Sure the Transfer Belt is not Defective
Make Sure the Fuser is not Defective
Troubleshooting 204
Print is too dark
Avoid Textured Paper with Rough Finishes
Check the Paper Type Setting
Troubleshooting 205
Print is too light
Replace the Print Cartridge
Repeating defects appear on prints
Skewed print
Replace the Fuser
Black or white streaks appear on transparencies or paper
Troubleshooting 207
Solid color or black pages appear on prints
Ensure That the Fill Pattern is Correct
Select Another Tray or Feeder
Streaked horizontal lines appear on prints
Toner fog or background shading appears on a
Make Sure the Transfer Belt is not Worn or Defective
Toner rubs off
Transparency print quality is poor
Solving color quality problems
FAQ about color printing
Uneven print density
What is manual color correction?
Troubleshooting 211
Printed page appears tinted. Can I adjust the color?
How does the printer know what color to print?
How can I match a particular color such as a corporate logo?
Object type Color conversion tables
Click Configuration Color Samples Detailed Options
Troubleshooting 213
What are detailed Color Samples and how do I access them?
Embedded Web Server does not open
Page
215
Product information
Edition notice
September
Trademarks
216
Modular component notice
217
Noise emission levels
Licensing notices
218
Laser advisory label
Temperature information
Laser notice
219
Industry Canada compliance statement
Power consumption
Mode Description Power consumption Watts
220
European Community EC directives conformity
Regulatory notices for wireless products
Avis de conformité aux normes de l’industrie du Canada
Radio interference notice
Industry Canada Canada
222
223
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Statement of Limited Warranty
224
Limited warranty service
225
Limitation of liability
226
227
228
Adobe Systems Incorporated Notice
229
Numerics
Index
Index 230
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