September
Users Guide
Contents
Minimizing your printers environmental impact
Loading paper and specialty media
Paper and specialty media guide
Supported flash drives and file types
Supported paper types and weights
Printing
Understanding printer menus
103
Settings menu
100
102
Clearing jams
Administrative support
Securing the memory before moving the printer 149
Maintaining the printer
Troubleshooting 176
184
181
182
183
190
Solving printing problems
Solving option problems
189
Index 230
Safety information
Safety information
Safety information
Learning about the printer
Learning about the printer
Thank you for choosing this printer
Finding information about the printer
Other countries and regions -See the printed
Selecting a location for the printer
Printer configurations
Understanding the printer control panel
Multipurpose feeder
Description
Learning about the printer
Description Sleep Enables Sleep Mode or Hibernate Mode
Touch
Understanding the home screen
Understanding the home screen
Understanding the home screen
Using the touch-screen buttons
Sample touch screen
Touch Search Held Jobs Search current held jobs
Understanding the home screen
Other touch-screen buttons
Feature Description
Features
Showing or hiding icons on the home screen
Setting up and using the home screen applications
Accessing the Embedded Web Server
Setting up and using the home screen applications
Forms and Favorites
Eco‑Settings
To configure Forms and Favorites, do the following
Background and Idle Screen
Click Configure Export
Showroom
Remote Operator Panel
Click Configure Import
Importing a configuration
Available internal options
Additional printer setup
Installing internal options
Additional printer setup
Using the security lock feature
Accessing the system board
Hard disk connector
Page
Installing a memory card
Ridge
Notch
Push the card firmly into place
Installing a flash memory or firmware card
Plastic pins
Metal pins
Installing an Internal Solutions Port
Page
Page
Page
Additional printer setup Reattach the system board cover
Installing a printer hard disk
Page
Page
Page
Additional printer setup Reattach the system board cover
Removing a printer hard disk
Installing optional trays
Order of installation
Supported finishing features
Finisher bin
Standard bin
Finisher bin
Standard bin
Attaching cables
Executive Folio
Legal Letter Statement Universal Envelopes any size Oficio
Ethernet port
Verifying printer setup
Printing a menu settings
Reports Menu Settings
Reports Network Setup
Setting up the printer software
Printing a network setup
Installing the printer software
Mac OS X version 10.5 or later
Setting up wireless printing
Double‑click Printer Setup Utility or Print Center
Updating available options in the printer driver
Installing the printer on a wireless network Windows
Insert the Software and Documentation CD
Prepare to configure the printer
Installing the printer on a wireless network Macintosh
Enter the printer information
Access the AirPort options
Mac OS X version
Installing the printer on a wired network
Click Default Browser tab More Printers
From the Finder, navigate to Applications Utilities
Select Ethernet connection, and then click Continue
Mac OS X version 10.5 or later
Mac OS X version 10.4 or earlier
Click Properties Ports tab
Click the Default Browser tab More Printers
Setting up serial printing
Click Advanced Options Custom Install
Click Continue
Click Properties
Conserving supplies
Using recycled paper
Minimizing your printers environmental impact
Saving paper and toner
Choose
Using Eco‑Mode
Saving energy
Reducing printer noise
Settings General Settings Timeouts Sleep Mode
Adjusting Sleep Mode
Using Hibernate Mode
Click Settings General Settings Timeouts
Recycling
Adjusting the brightness of the display
Click Settings General Settings Sleep Button Settings
Click Settings General Settings
Recycling Lexmark products
Recycling Lexmark packaging
Returning Lexmark cartridges for reuse or recycling
Loading paper and specialty media
Setting the paper size and type
Configuring Universal paper settings
Loading paper and specialty media
Loading the standard or optional 550‑sheet tray
Page
Page
Loading the 2000‑sheet high‑capacity feeder
Page
Loading the multipurpose feeder
Paper Envelopes Transparencies
Linking trays
Linking and unlinking trays
Linking exit bins
Paper Menu Bin Setup
Click Settings Paper Menu Custom Name type a name Submit
Unlinking trays
Configuring a custom name
Assigning a custom paper type name
Paper Menu Paper Size/Type
Paper and specialty media guide
Paper characteristics
Paper and specialty media guide
Paper guidelines
Unacceptable paper
Selecting paper
Selecting preprinted forms and letterhead
Storing paper
Using recycled paper and other office papers
Supported paper sizes
Supported paper sizes, types, and weights
Supported paper types and weights
Paper and specialty media guide
Printing a document
Adjusting toner darkness
Printing
Printing a document
Printing from a flash drive
Click Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness setting Click Submit
Printing from a flash drive
Flash drive File type
Supported flash drives and file types
Printing specialty documents
Tips on using letterhead
Tips on using transparencies
Tips on using envelopes
Page
Print job type Description
Tips on using card stock
Printing confidential and other held jobs
Storing print jobs in the printer
Print
Printing information pages
Printing confidential and other held jobs
Printing a font sample list
Printing a directory list
Canceling a print job
Canceling a print job from the printer control panel
Canceling a print job from the computer
Page
Understanding printer menus
Menus list
Understanding printer menus
Menu item Cyan Cartridge
Supplies menu
Menu item Description
Default Source menu
Paper menu
Menu item
Paper Size/Type menu
Tray x Size
Tray x Type
MP Feeder Type
MP Feeder Size
Manual Envelope Type
Manual Paper Size
Manual Paper Type
Manual Envelope Size
Configure MP menu
Substitute Size menu
Paper Texture menu
Vinyl Labels Texture
Glossy Texture
Heavy Glossy Texture
Labels Texture
Understanding printer menus 100
Paper Weight menu
Understanding printer menus 101
Understanding printer menus 102
Paper Loading menu
Rough/Cotton Loading
Custom Types menu
Understanding printer menus 103
Heavy Loading
Understanding printer menus 104
Universal Setup menu
Custom Names menu
Custom Bin Names menu
Understanding printer menus 105
Bin Setup menu
Reports menu
Reports menu
Understanding printer menus 106
Understanding printer menus 107
Network/Ports menu
Active NIC menu
Standard Network or Network x menus
Job Buffering
Standard Network Setup
Understanding printer menus 108
Network Buffer
Understanding printer menus 109
Network Reports menu
Network Card menu
TCP/IP menu
Understanding printer menus 110
IPv6 menu
Understanding printer menus 111
Wireless menu
Understanding printer menus 112
AppleTalk menu
Standard USB menu
Understanding printer menus 113
USB Buffer
ENA Netmask
Parallel x menu
Understanding printer menus 114
ENA Address
Protocol
Understanding printer menus 115
Parallel Buffer
Advanced Status
Honor Init
Parallel Mode
Serial x menu
Understanding printer menus 116
Serial Buffer
Understanding printer menus 117
Understanding printer menus 118
Understanding printer menus 119
Smtp Setup menu
Understanding printer menus 120
Miscellaneous Security Settings menu
Security menu
Confidential Print menu
Understanding printer menus 121
Disk Wiping menu
Security Audit Log menu
Understanding printer menus 122
Menu item Export Log
Understanding printer menus 123
Set Date and Time menu
Display Language
Settings menu
General Settings menu
Understanding printer menus 124
Keyboard
Quiet Mode
Run Initial setup
Understanding printer menus 125
Understanding printer menus 126
Paper Sizes
Displayed Information
Time Format
Understanding printer menus 127
Home screen customization
Date Format
Understanding printer menus 128
Alarms
Timeouts
Understanding printer menus 129
Understanding printer menus 130
Print Recovery
Flash Drive menu
Understanding printer menus 131
Menu item Copies
Understanding printer menus 132
Understanding printer menus 133
Setup menu
Understanding printer menus 134
Menu item Printer Language
Job Accounting menu
Understanding printer menus 135
Menu item Download Target
Understanding printer menus 136
Separator Source
Finishing menu
Understanding printer menus 137
Copies
Understanding printer menus 138
Staple Job
Offset Pages
Understanding printer menus 139
Quality menu
Understanding printer menus 140
Manual Color
Spot Color Replacement
Color Adjust
Understanding printer menus 141
Understanding printer menus 142
Utilities menu
XPS menu
PostScript menu
Understanding printer menus 143
Understanding printer menus 144
PCL Emul menu
Tray Renumber
Understanding printer menus 145
Understanding printer menus 146
Html menu
Understanding printer menus 147
Image menu
Understanding printer menus 148
Help menu
Securing the memory before moving the printer 149
Securing the memory before moving the printer
Statement of Volatility
Erasing volatile memory
Erasing printer hard disk memory
Touch Wipe All Settings
Touch Back Exit Config Menu
Erasing non‑volatile memory
Securing the memory before moving the printer 151
Configuring printer hard disk encryption
Touch Disk Encryption Enable
Touch Back, and then Exit Config Menu
Maintaining the printer 152
Cleaning the exterior of the printer
Cleaning the printhead lenses
Maintaining the printer
Storing supplies
Ordering a print cartridge
Checking the status of supplies
Ordering supplies
Checking the status of supplies from a network computer
Maintaining the printer 155
Ordering a fuser or a transfer module
Ordering a waste toner bottle
Ordering staple cartridges
Maintaining the printer 156
Ordering a cleaning kit
Replacing supplies
Replacing a print cartridge
Page
Page
Maintaining the printer 159 Close the front door
Replacing the waste toner bottle
Before moving the printer
Moving the printer
Shipping the printer
Moving the printer to another location
Checking the virtual display
Administrative support
Finding advanced networking and administrator information
Using the Embedded Web Server
Setting up e‑mail alerts
Click Settings
Viewing reports
Restoring factory default settings
Administrative support 164
Settings General Settings Factory Defaults Restore Now
Clearing jams 165
Clearing jams
Avoiding jams
Understanding jam numbers and locations
Clearing jams 166
Area Jam numbers What to do
460‑461
Clearing jams 167
Paper jam
Clearing jams 168
Paper jams
Paper jam in the fuser
Paper jam under the fuser
Clearing jams 169
24x paper jam
Paper jam in Tray
Clearing jams 170
Clearing jams 171
Paper jam in the optional trays
460-461 paper jams
Press the latch to open the stapler door
431-454, and 456-458 paper jams
Staple jam
Clearing jams 173
Page
Page
Troubleshooting
Checking an unresponsive printer
Understanding printer messages
Close paper transport cover
Change paper source to custom string
Change paper source to custom string load orientation
Change paper source to paper size paper type
Close finisher top cover
Disk problem
Close tray door
Close finisher side door
Insert staple cartridge
Error reading USB drive. Remove USB
Install bin
Install envelope feeder
Load src with custom string
Install Tray
Troubleshooting 180
Load src with custom type name
Load Manual Feeder with paper type paper size
Load src with type size
Load Manual Feeder with custom type name
Load Manual Feeder with custom string
Reattach bin x y
Troubleshooting 182
Paper changes needed
Reattach bin
Remove paper from bin
Restore held jobs?
Some held jobs were not restored
Remove paper from standard output bin
Xx color cartridge part number unsupported by device
Insufficient memory to support Resource Save feature
Printer service required
Xx Missing or defective color cartridge
Insufficient memory, some Held Jobs were deleted
Insufficient memory, some held jobs will not be restored
Insufficient memory to collate job
Insufficient memory for Flash Memory Defragment operation
Defective flash detected
Serial option x error
Standard network software error
Network x software error
Standard parallel port disabled
Parallel port x disabled
Serial port x disabled
Standard USB port disabled
Too many flash options installed
Configuration change, some held jobs were not restored
Input config error
Too many disks installed
Disk full
Too many trays attached
Incompatible output bin
Remove defective disk
Xx Replace waste toner bottle
Xx Replace fuser
Xx Fuser missing
Xx Waste toner bottle nearly full
Xx Color cartridge very low
Solving printing problems
Emulation error, load emulation option
Xx color cartridge low
Print jobs do not print
Error message about reading USB drive appears
Print job takes longer than expected
Confidential and other held jobs do not print
Large jobs do not collate
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Tray linking does not work
Unexpected page breaks
Solving home screen applications problems
Solving option problems
An application error has occurred
Sheet drawer problems
Paper tray problems
Internal Solutions Port does not operate correctly
Cannot detect flash memory card
Cannot detect printer hard disk
USB/parallel interface card does not operate correctly
Solving paper feed problems
Internal print server does not operate correctly
Memory card
Printer is printing blank pages
Solving print quality problems
Paper jam message remains after jam is cleared
Jammed pages are not reprinted
Make Sure the Toner or Print Cartridge is not LOW on Toner
Check the Paper Size Setting
Characters have jagged or uneven edges
Clipped images
Shadow images appear on prints
Troubleshooting 201
Check the Paper Type and Weight Settings
Fine horizontal lines appear on color pages
Make Sure There is no Worn or Defective Print Cartridge
Troubleshooting 202
Gray background on prints
Incorrect margins
Make Sure the Transfer Belt is not Defective
Paper curl
Print irregularities
Make Sure There is no Defective Print Cartridge
Avoid Textured Paper with Rough Finishes
Troubleshooting 204
Print is too dark
Make Sure the Fuser is not Defective
Troubleshooting 205
Check the Paper Type Setting
Print is too light
Replace the Fuser
Repeating defects appear on prints
Skewed print
Replace the Print Cartridge
Ensure That the Fill Pattern is Correct
Troubleshooting 207
Solid color or black pages appear on prints
Black or white streaks appear on transparencies or paper
Make Sure the Transfer Belt is not Worn or Defective
Streaked horizontal lines appear on prints
Toner fog or background shading appears on a
Select Another Tray or Feeder
Toner rubs off
Uneven print density
Solving color quality problems
FAQ about color printing
Transparency print quality is poor
How does the printer know what color to print?
Troubleshooting 211
Printed page appears tinted. Can I adjust the color?
What is manual color correction?
Object type Color conversion tables
How can I match a particular color such as a corporate logo?
Embedded Web Server does not open
Troubleshooting 213
What are detailed Color Samples and how do I access them?
Click Configuration Color Samples Detailed Options
Page
September
Product information
Edition notice
215
216
Trademarks
217
Modular component notice
Licensing notices
Noise emission levels
218
219
Temperature information
Laser notice
Laser advisory label
220
Power consumption
Mode Description Power consumption Watts
Industry Canada compliance statement
Radio interference notice
Regulatory notices for wireless products
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
222
Industry Canada Canada
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
223
224
Statement of Limited Warranty
225
Limited warranty service
226
Limitation of liability
227
228
229
Adobe Systems Incorporated Notice
Index
Numerics
Index 230
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