•“Print job does not print or is missing pages” on page 41
•“Printer is printing blank pages” on page 42
•“Printer is busy or does not respond” on page 42
•“Cannot delete documents from the print queue” on page 42
•“Cannot print through USB” on page 43
Incorrect language appears on the display
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
CHANGE THE LANGUAGE USING THE PRINTER MENUS
1From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults
2Touch Yes.
The printer resets and starts the initial printer setup.
3Complete the initial printer setup.
Printhead errors
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:
REMOVE AND REINSERT THE PRINTHEAD
1Open the printer and lift the latch.
2Remove the printhead.
Troubleshooting
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