Troubleshooting, No image appears | LG Electronics 27MP35HQ guide

TROUBLESHOOTING 23

TROUBLESHOOTING

Check the following before calling for service.

No image appears

Is the power cord of the display	y y Check and see if the power cord is connected properly to the power
connected?	outlet.
	outlet.
Is the power indicator light on?	y y Press the Power button.
Is the power on and the power	y y Adjust the brightness and the contrast.
indicator White?
Is the power indicator flickering?	y y If the display is in power saving mode, try moving the mouse or
	pressing any key on the keyboard to bring up the screen.
	y y Try to turn on the PC.
Do you see an "OUT OF RANGE"	y y This message appears when the signal from the PC (video card) is
message on the screen?	out of horizontal or vertical frequency range of the display. See the

	'Specifications' section of this manual and configure your display
	again.
Do you see a "NO SIGNAL"	y y When the monitor is on "No-Signal" in 5 minutes, the monitor goes to
message on the screen?	DPM mode.
	DPM mode.

Do you see a "OSD LOCKED" message on the screen?

Do you see “OSD LOCKED” when	y y You can secure the current control settings, so that they cannot be
you push MENU button?	inadvertently changed. You can unlock the OSD controls at any time

	by pushing the MENU button for several seconds: the message “OSD
	UNLOCKED” will appear.

Display image is incorrect

	Display Position is incorrect.	y y Press the AUTO button to automatically adjust your display image to
		the ideal setting.
	On the screen background, vertical y y Press the AUTO button to automatically adjust your display image to
	bars or stripes are visible.	the ideal setting.
		the ideal setting.
	Any horizontal noise appearing in y y Press the AUTO button to automatically adjust your display image to
	any image or characters are not	the ideal setting.
	clearly portrayed.	the ideal setting.
	clearly portrayed.	y y Check Control Panel ► Display ► Settings and adjust the display

		to the recommended resolution or adjust the display image to the ideal
		setting. Set the color setting higher than 24 bits (true color).

ENGLISH

Image 24

LG Electronics 27MP35HQ owner manual Troubleshooting, No image appears, Do you see a OSD Locked message on the screen?

Contents

IPS LED Monitor Page Contents Assembling and Preparing Unpacking Parts and buttons Setting up the Monitor set Attaching the Stand BaseStand Body Detaching the Stand Base Body Using the cable holder Mounting on a tableCable holder FrontRear Mounting on a wall ModelVesa a x B 100 x Standard screw Number of screws Using the Monitor SET Connecting to a PCHdmi connection SUB connection YSelf Image Setting Function ‘AUTO’ Function Customizing Settings Monitor set ButtonsExit Customizing Settings Menu SettingsHdmi Picture Menu Next Menu Picture Description Sharpness Color Menu Next Menu Color Description GammaColor Temp Custom Hue Display AudioNoise and clear or sharpen the image of characters Set will automatically switch to standby mode Others Reader Setting FUNC. Setting YSAVING DATAW/hSuper Energy Saving Picture Mode Picture Mode Description CustomVivid RESOLUTION+ FUNC. SuperOff Middle Dual Display Dual WEB Troubleshooting Check Control Panel Display Settings and adjust the displayNo image appears Do you see a OSD Locked message on the screen? Settings 1080PScreen is flickering SPECIFICATIONS‌ 27MP35HQ Preset Modes Resolution Indicator Proper posture for using the Monitor set Proper Posture Declaration of Conformity