TROUBLESHOOTING 17

GENERAL TROUBLESHOOTING

 

 

 

 

 

 

 

 

 

 

Installation

 

 

 

 

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause(s)

Possible Solution(s)

Cannot direct enter

yy(TV in Pass-through Mode) Installer

yyIf Installer Menu item 028 CH. OVERIDE is

channel number.

Menu item 028 CH. OVERIDE is set

set to 0, only channels that are active in the

 

 

 

 

 

 

 

to 0, i.e., disabled (recommended

TV’s channel lineup can be selected. Set CH.

 

 

 

 

 

 

 

setting).

OVERIDE to 1 to allow access for direct keypad

 

 

 

 

 

 

 

 

entry to all channels.

 

 

 

 

 

 

 

yy(TV in FTG Mode) The channel entered

yyChannel access is restricted to channels

 

 

 

 

 

 

 

is not part of the FTG Channel Map.

included in the FTG Channel Map. If necessary,

 

 

 

 

 

 

 

 

make changes to the FTG Channel Map using

 

 

 

 

 

 

 

 

the FTG File Manager or the FTG Configuration

 

 

 

 

 

 

 

 

Application, as appropriate.

 

 

 

 

 

 

 

 

 

 

 

Display Panel Picture

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause(s)

Possible Solution(s)

No picture.

yyDisplay panel is turned off.

yyTurn TV ON.

 

 

 

 

 

 

 

 

yyPower failure?

 

 

 

 

 

 

 

yyAntenna/cable not connected.

yyConnect antenna/cable signal to TV.

 

 

 

 

 

 

 

yyConnections incorrect.

yyCheck connections on TV.

 

 

 

 

 

 

 

yyMPI not connected

yyIf applicable, connect MPI cable to MPI device.

 

 

 

 

 

 

 

yyEncrypted program.

yyTry another channel.

 

 

 

 

 

 

 

yyWrong tuning band.

yyAdjust Installer Menu settings.

 

 

 

 

 

 

 

 

 

 

 

Erratic Operation

 

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause(s)

Possible Solution(s)

Installer Menu setup.

yyWrong Installer Menu settings.

yyAdjust Installer Menu settings as required.

 

 

 

 

 

 

 

 

 

 

 

Installer Remote

 

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause(s)

Possible Solution(s)

Remote doesn’t work.

yyRemote not in TV Mode.

yyUse MODE key to select “TV”; puts remote into

 

 

 

 

 

 

 

 

TV Mode.

 

 

 

 

 

 

 

yyNot aimed at IR remote sensor.

yyPoint remote at TV’s IR receiver on TV.

 

 

 

 

 

 

 

yyRemote too far from IR sensor.

yyMove remote closer to TV’s IR receiver or darken

 

 

 

 

 

 

 

 

room.

 

 

 

 

 

 

 

yyMPI not connected.

yyIf applicable, connect MPI cable to MPI device.

 

 

 

 

 

 

 

yyIR path to TV’s receiver obstructed.

yyRemove obstructions.

 

 

 

 

 

 

 

yyWeak batteries.

yyReplace batteries.

 

 

 

 

 

 

 

yyWrong battery polarity.

yyCheck that “+” and “-” match in battery

 

 

 

 

 

 

 

 

compartment.

 

 

 

 

 

 

 

yyToo much light in room.

yyDim room light.

 

 

 

 

 

 

 

yyWrong Installer Remote.

yyRequires compatible Installer Remote. Contact

 

 

 

 

 

 

 

 

your LG dealer.

 

 

 

 

 

 

 

 

 

 

 

Picture Reception

 

 

 

 

 

 

 

 

 

Symptom

Possible Cause(s)

Possible Solution(s)

Normal picture,

yyWrong Installer Menu settings.

yyPress MUTE or use Volume Up key to increase

poor or no sound.

 

sound level.

 

 

 

 

 

 

 

yyBroadcast problem.

yyTry a different channel.

ENGLISH

Page 17
Image 17
LG Electronics 37LT670H, 42LT670H, 32LT670H, 26LT670H General Troubleshooting, Symptom Possible Causes Possible Solutions

37LT670H, 26LT670H, 42LT670H, 32LT670H specifications

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