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| TROUBLESHOOTING 17 | |
GENERAL TROUBLESHOOTING |
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| Installation |
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| Symptom | Possible Cause(s) | Possible Solution(s) | ||||||
Cannot direct enter | yy(TV in | yyIf Installer Menu item 028 CH. OVERIDE is | |||||||
channel number. | Menu item 028 CH. OVERIDE is set | set to 0, only channels that are active in the | |||||||
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| to 0, i.e., disabled (recommended | TV’s channel lineup can be selected. Set CH. | |
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| setting). | OVERIDE to 1 to allow access for direct keypad | |
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| entry to all channels. | |
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| yy(TV in FTG Mode) The channel entered | yyChannel access is restricted to channels | |
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| is not part of the FTG Channel Map. | included in the FTG Channel Map. If necessary, | |
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| make changes to the FTG Channel Map using | |
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| the FTG File Manager or the FTG Configuration | |
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| Application, as appropriate. | |
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| Display Panel Picture |
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| Symptom | Possible Cause(s) | Possible Solution(s) | ||||||
No picture. | yyDisplay panel is turned off. | yyTurn TV ON. | |||||||
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| yyPower failure? | |
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| yyAntenna/cable not connected. | yyConnect antenna/cable signal to TV. | |
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| yyConnections incorrect. | yyCheck connections on TV. | |
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| yyMPI not connected | yyIf applicable, connect MPI cable to MPI device. | |
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| yyEncrypted program. | yyTry another channel. | |
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| yyWrong tuning band. | yyAdjust Installer Menu settings. | |
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| Erratic Operation |
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| Symptom | Possible Cause(s) | Possible Solution(s) | ||||||
Installer Menu setup. | yyWrong Installer Menu settings. | yyAdjust Installer Menu settings as required. | |||||||
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| Installer Remote |
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| Symptom | Possible Cause(s) | Possible Solution(s) | ||||||
Remote doesn’t work. | yyRemote not in TV Mode. | yyUse MODE key to select “TV”; puts remote into | |||||||
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| TV Mode. | |
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| yyNot aimed at IR remote sensor. | yyPoint remote at TV’s IR receiver on TV. | |
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| yyRemote too far from IR sensor. | yyMove remote closer to TV’s IR receiver or darken | |
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| room. | |
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| yyMPI not connected. | yyIf applicable, connect MPI cable to MPI device. | |
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| yyIR path to TV’s receiver obstructed. | yyRemove obstructions. | |
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| yyWeak batteries. | yyReplace batteries. | |
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| yyWrong battery polarity. | yyCheck that “+” and | |
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| compartment. | |
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| yyToo much light in room. | yyDim room light. | |
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| yyWrong Installer Remote. | yyRequires compatible Installer Remote. Contact | |
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| your LG dealer. | |
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| Picture Reception |
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| Symptom | Possible Cause(s) | Possible Solution(s) | ||||||
Normal picture, | yyWrong Installer Menu settings. | yyPress MUTE or use Volume Up key to increase | |||||||
poor or no sound. |
| sound level. | |||||||
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| yyBroadcast problem. | yyTry a different channel. | |
ENGLISH
