SYMPTOM

GUIDE FOR SERVICE CALL

Suds overflow from the

Is low-sudsing detergent for the drum

appliance.

washing machine used?

(In this condition, wash and

YES

spin do not operate

LOW-SUDSING

normally)

Is the proper amount of detergent used

 

as recommended?

 

YES

 

Recommend to reduce the using amount

 

of detergent.

 

This appliance has the automatic suds sensing function which

 

operates under much suds condition for good rinse and

 

preventing overflow.

 

When much suds are sensed, suds removing function such as

 

drain, water input and pause will operate without rotating the

 

drum.

No effect of softener

Is softener put in the correct compartment of

 

the drawer?

 

YES

 

Is the drawer closed during wash?

 

YES

 

Is the softener cap clogged?

 

YES

 

Explain how to use softener

 

< Clean the compartment for softener >

 

Visit to check

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LG Electronics AWD-12312(7)RD, AWD-14312(7)RD service manual Spin do not operate