58 Troubleshooting
Troubleshooting
6

6

Troubleshooting

General

Symptom Cause & Solution
The Power does not turn
on.
Plug the power cord into the wall outlet securely.
The unit does not start
playback.
Insert a playable disc. (Check the disc type, colour system,
and regional code.)
Place the disc with the playback side down.
Place the disc on the disc tray correctly inside the guide.
Clean the disc.
Cancel the Rating function or change the rating level.
The angle cannot be
changed.
Multi-angles are not recorded on the DVD Video being
played.
Cannot play music/photo/
movie  les.
The  les are not recorded in a format that the unit can play.
The unit does not support the codec of the movie  le.
The remote control does
not work properly.
The remote control is not pointed at the remote sensor of
the unit.
The remote control is too far from the unit.
There is an obstacle in the path of the remote control and
the unit.
The batteries in the remote control are exhausted.
The unit is plugged in, but
the power will not turn on
or o .
You can reset the unit as follows.
1. Press and hold the POWER button for at least  ve seconds.
This will force the unit to power o then turn the unit back
on.
2. Unplug the power cord, wait at least  ve seconds, and then
plug it in again.
The unit is not operating
normally.
BD561-N-BCANLLK-ENG.indd 58BD561-N-BCANLLK-ENG.indd 58 2010.1.22 8:31:51 PM2010.1.22 8:31:51 PM