LG Electronics BD560C owner manual Network, Customer Support

60Troubleshooting

6

Troubleshooting

Network

Symptom	Cause & Solution
BD-LIVE feature does not	• The connected USB storage may not have enough space.
work.	Connect the USB storage with at least 1GB free space.
	• Ensure that the unit is correctly connected to the local area
	network and can access the internet (see pages 20-22).
	• Your broadband speed may not be fast enough to use the
	BD-LIVE features. Contact your Internet Service Provider (ISP)
	and increase the broadband speed is recommended.
	• The [BD-LIVE connection] option in the [Setup] menu is set
	to [Prohibited]. Set the option to [Permitted].
Streaming video services	• Your broadband service speed may not be fast enough to
(such as YouTube™, etc.) are	stream video services. Contact your Internet Service Provider
often stopped or “buffered”	(ISP) and increase the broadband speed is recommended.
during playback.

Customer Support

You can update the Player using the latest software to enhance the products operation and/or add new features. To obtain the latest software for this player (if updates have been made), please visit http://lgservice.com or contact LG Electronics customer care centre.

BD561-N-BCANLLK-ENG.indd 60 2010.1.22 8:31:53 PM