BEFORE CALLING FOR SERvICE

Your dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If your dryer does not function properly or does not function at all, check the following before you call for service.

Problem

Possible Causes

Solutions

 

 

 

Dryer will not

• Power cord is not properly

• Make sure that the plug is plugged securely into a

turn on

 

plugged in.

 

grounded outlet matching the dryer’s rating plate.

 

• house fuse is blown, circuit

• Reset circuit breaker or replace fuse. Do not increase

 

 

breaker has tripped, or

 

fuse capacity. If the problem is a circuit overload,

 

 

power outage has occurred.

 

have it corrected by a qualifi ed electrician.

 

 

 

Dryer does not heat

• house fuse is blown, circuit

• Reset circuit breaker or replace fuse. Do not

 

 

breaker has tripped, or

 

increase fuse capacity. If the problem is a

 

 

power outage has occurred.

 

circuit overload, have it corrected by a qualifi ed

 

 

 

 

electrician.

 

• Gas supply or service turned

• Confi rm that the house gas shutoff and the dryer

 

 

off (gas models only).

 

gas shutoff are both fully open.

 

 

 

Greasy or dirty spots

• Fabric softener used

• Confi rm and follow the instructions provided with

on clothes

 

incorrectly.

 

your fabric softener.

 

• Clean and dirty clothes being

• Make sure to use your dryer to dry only clean

 

 

dried together.

 

items, because dirty items can soil clean clothes

 

 

 

 

placed in the same or subsequent loads.

 

• Clean and dirty clothes being

• Stains on dried clothes are actually stains that

 

 

dried together.

 

weren’t removed during the washing process.

 

 

 

 

Make sure that clothes are being completely

 

 

 

 

cleaned according to the instructions for your

 

 

 

 

washer and detergent.

 

 

 

 

 

Display shows error

Thermistor is malfunctioning.

Turn off the dryer and call for service.

code tE1 or tE2

 

 

 

 

 

 

 

 

 

Lint on clothes

Lint fi lter not cleaned

Make sure the lint fi lter is cleaned before every

 

 

properly.

 

load. With some loads that produce high amounts

 

 

 

 

of lint, it may be necessary to clean the fi lter

 

 

 

 

during the cycle.

 

• Laundry not sorted properly.

• Some fabrics are lint producers (i.e., a fuzzy white

 

 

 

 

cotton towel) and should be dried separately from

 

 

 

 

clothes that are lint trappers (i.e., a pair of black

 

 

 

 

linen pants).

 

• Excess static in clothes.

• See the Excess static in clothes after drying

 

 

 

 

section below.

 

• Dryer is overloaded.

• Divide larger loads into smaller loads for drying.

 

• Tissue, paper, etc., left

• Check pockets thoroughly before washing and

 

 

in pockets.

 

drying clothes.

 

 

 

 

 

Excess static in

Fabric softener not used or

Use a fabric softener to reduce static electricity.

clothes after drying

 

used incorrectly.

 

Be sure to follow the manufacturer’s instructions.

 

• Clothes dried too long

• Overdrying a load of laundry can cause a buildup

 

 

(overdried).

 

of static electricity. Adjust settings and use a

 

 

 

 

shorter drying time, or use SENSOR DRY cycles.

 

• Drying synthetics, permanent

• These materials can cause static buildup. Try

 

 

press, or synthetic blends.

 

using a fabric softener.

 

 

 

 

 

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LG Electronics D2702V, D2702W, 3828EL3010Y manual Before Calling for SERvICE, Problem Possible Causes Solutions