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T roubleshooting guide
Error Messages
Symptom | Possible Cause |
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| • Water supply is not adequate in | <Fig 1> | Check another tap in the house. |
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| Fully open tap. |
| • Water supply taps are not |
| Straighten hose(s). |
| completely open. |
| Check the filter of the inlet hose. |
| • Water inlet hose(s) are kinked. |
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| • The filter of the inlet hose(s) are |
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| clogged. |
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| • If water leakage occurred in the |
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| inlet hose, indicator “ ” will be changed red color. |
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| • Drain hose is kinked or clogged. |
| Clean and straighten the drain hose. |
| • The drain filter is clogged. |
| Clean the drain filter. |
| • Load is too small. |
| Add 1 or 2 similar items to help |
| • Load is out of balance. |
| balance the load. |
| • The appliance has an imbalance detection | Rearrange load to allow proper | |
| and correction system. If individual heavy | spinning. | |
| articles are loaded (ex. bath mat, bath robe, |
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| etc.) this system may stop spinning or even |
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| interrupt the spin cycle altogether. |
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•If the laundry is still too wet at the end of the cycle, add smaller articles of laundry to balance the load and repeat the spin cycle.
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| Close the door completely. | |
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| • Ensure door is not open. | If “ | ”is not released, call for service. |
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| (CIC call center for the Germany | |
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| customer : 01805 473784) | |
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| Unplug the power plug and call for service. | |
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| (CIC call center for the Germany | |
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| customer : 01805 473784). | |
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| • Water overfills due to the faulty water | Close the water tap. | ||||||||
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| valve. | Unplug the power plug. | ||||||||
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| Call for service. | |
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| • Water level sensor has malfunctioned. | (CIC call center for the Germany | ||||||||
| customer : 01805 473784) | |||||||||
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| • Over load in motor. | Allow the washer to stand for | ||||||||
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| then restart the cycle. | |
| • The washer experienced a power failure. | Restart the cycle. | ||||||||
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| Call for service. | |
| • Water leaks. | (CIC call center for the Germany | ||||||||
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| customer : 01805 473784) |
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